95 lines
2.1 KiB
Perl
95 lines
2.1 KiB
Perl
# --
|
|
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
|
|
# --
|
|
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
|
|
# the enclosed file COPYING for license information (GPL). If you
|
|
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
|
|
# --
|
|
|
|
package Kernel::Modules::AgentITSMSLA;
|
|
|
|
use strict;
|
|
use warnings;
|
|
|
|
use Kernel::Language qw(Translatable);
|
|
|
|
our $ObjectManagerDisabled = 1;
|
|
|
|
sub new {
|
|
my ( $Type, %Param ) = @_;
|
|
|
|
# allocate new hash for object
|
|
my $Self = {%Param};
|
|
bless( $Self, $Type );
|
|
|
|
return $Self;
|
|
}
|
|
|
|
sub Run {
|
|
my ( $Self, %Param ) = @_;
|
|
|
|
# get layout object
|
|
my $LayoutObject = $Kernel::OM->Get('Kernel::Output::HTML::Layout');
|
|
|
|
# output overview
|
|
$LayoutObject->Block(
|
|
Name => 'Overview',
|
|
Data => {%Param},
|
|
);
|
|
|
|
# get sla object
|
|
my $SLAObject = $Kernel::OM->Get('Kernel::System::SLA');
|
|
|
|
# get sla list
|
|
my %SLAList = $SLAObject->SLAList(
|
|
UserID => $Self->{UserID},
|
|
);
|
|
|
|
if (%SLAList) {
|
|
for my $SLAID ( sort { $SLAList{$a} cmp $SLAList{$b} } keys %SLAList ) {
|
|
|
|
# get sla data
|
|
my %SLA = $SLAObject->SLAGet(
|
|
SLAID => $SLAID,
|
|
UserID => $Self->{UserID},
|
|
);
|
|
|
|
# output overview row
|
|
$LayoutObject->Block(
|
|
Name => 'OverviewRow',
|
|
Data => {
|
|
%SLA,
|
|
},
|
|
);
|
|
}
|
|
}
|
|
|
|
# otherwise it displays a no data found message
|
|
else {
|
|
$LayoutObject->Block(
|
|
Name => 'NoDataFoundMsg',
|
|
);
|
|
}
|
|
|
|
# investigate refresh
|
|
my $Refresh = $Self->{UserRefreshTime} ? 60 * $Self->{UserRefreshTime} : undef;
|
|
|
|
# output header
|
|
my $Output = $LayoutObject->Header(
|
|
Title => Translatable('Overview'),
|
|
Refresh => $Refresh,
|
|
);
|
|
$Output .= $LayoutObject->NavigationBar();
|
|
|
|
# generate output
|
|
$Output .= $LayoutObject->Output(
|
|
TemplateFile => 'AgentITSMSLA',
|
|
Data => \%Param,
|
|
);
|
|
$Output .= $LayoutObject->Footer();
|
|
|
|
return $Output;
|
|
}
|
|
|
|
1;
|