325 lines
17 KiB
Plaintext
325 lines
17 KiB
Plaintext
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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<div class="MainBox ARIARoleMain LayoutFixedSidebar SidebarFirst">
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<h1 class="InvisibleText">[% Translate("Communication Log") | html %] - [% Translate(Data.Action) | html %]</h1>
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[% BreadcrumbPath = [
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{
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Name => Translate('Communication Log'),
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},
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]
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%]
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[% INCLUDE "Breadcrumb.tt" Path = BreadcrumbPath %]
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<div class="Clear"></div>
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<div class="SidebarColumn">
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[% RenderBlockStart("TimeRange") %]
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<div class="WidgetSimple">
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<div class="Header">
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<h2>[% Translate("Time Range") | html %]</h2>
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</div>
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<div class="Content">
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[% Data.TimeRange %]
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<p class="FieldExplanation">
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[% Translate("Show only communication logs created in specific time range.") | html %]
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</p>
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</div>
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</div>
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[% RenderBlockEnd("TimeRange") %]
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<div class="WidgetSimple">
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<div class="Header">
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<h2><label for="FilterCommunications">[% Translate("Filter for Communications") | html %]</label></h2>
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</div>
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<div class="Content">
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<input type="text" id="FilterCommunications" class="FilterBox" placeholder="[% Translate("Just start typing to filter...") | html %]" name="FilterCommunications" value="" title="[% Translate("Filter for communications") | html %]">
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</div>
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</div>
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<div class="WidgetSimple">
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<div class="Header">
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<h2>[% Translate("Hint") | html %]</h2>
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</div>
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<div class="Content">
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<div class="FieldExplanation">
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<p>
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[% Translate("In this screen you can see an overview about incoming and outgoing communications.") | html %]
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</p>
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</div>
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<div class="FieldExplanation">
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<p>
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[% Translate("You can change the sort and order of the columns by clicking on the column header.") | html %]
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[% Translate("If you click on the different entries, you will get redirected to a detailed screen about the message.") | html %]
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</p>
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</div>
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</div>
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</div>
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</div>
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<div class="ContentColumn">
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[% RenderBlockStart("StatusOverview") %]
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<div class="WidgetSimple">
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<div class="Header">
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<h2><label>[% Translate("Status for: %s", Data.TimeRange) | html %]</label></h2>
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</div>
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<div class="Content">
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<div class="GridView">
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<ul class="ItemListGrid WithIcons">
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<li class="[% IF Data.AccountsStatus && Data.AccountsOverview.Failed %]Failed[% ELSIF Data.AccountsStatus && Data.AccountsOverview.Warning %]Warning[% ELSIF Data.AccountsStatus %]Successful[% END %]">
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<a class="AsBlock" href="[% Env("Baselink") %]Action=[% Env("Action") %];Subaction=Accounts;StartTime=[% Data.StartTime | uri %]">
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<span class="Icons">
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[% IF Data.AccountsStatus && Data.AccountsOverview.Failed %]
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<i class="Icon fa fa-times"></i>
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[% ELSIF Data.AccountsStatus && Data.AccountsOverview.Warning %]
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<i class="Icon fa fa-exclamation"></i>
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[% ELSIF Data.AccountsStatus %]
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<i class="Icon fa fa-check"></i>
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[% ELSE %]
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<i class="Icon fa fa-question"></i>
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[% END %]
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</span>
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<span class="Title">
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[% IF Data.AccountsStatus && Data.AccountsOverview.Failed %]
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[% Translate("Failing accounts") | html %]
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[% ELSIF Data.AccountsStatus && Data.AccountsOverview.Warning %]
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[% Translate("Some account problems") | html %]
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[% ELSIF Data.AccountsStatus %]
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[% Translate("No account problems") | html %]
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[% ELSE %]
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[% Translate("No account activity") | html %]
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[% END %]
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</span>
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<span class="Description">
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[% IF Data.AccountsStatus && Data.AccountsOverview.Failed %]
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[% Translate("Number of accounts with problems: %s", Data.AccountsOverview.Failed + Data.AccountsOverview.Warning) | html %]
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[% ELSIF Data.AccountsStatus && Data.AccountsOverview.Warning %]
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[% Translate("Number of accounts with warnings: %s", Data.AccountsOverview.Warning) | html %]
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[% END %]
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</span>
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</a>
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</li>
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<li class="[% IF Data.Failed %]Failed[% ELSIF Data.Successful || Data.Processing %]Successful[% END %]">
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<a class="AsBlock" href="[% Env("Baselink") %]Action=[% Env("Action") %];Filter=[% Data.StatusFilter | uri %];StartTime=[% Data.StartTime | uri %];Expand=1;">
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<span class="Icons">
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[% IF Data.Failed %]
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<i class="Icon fa fa-times"></i>
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[% ELSIF Data.Successful || Data.Processing %]
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<i class="Icon fa fa-check"></i>
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[% ELSE %]
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<i class="Icon fa fa-question"></i>
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[% END %]
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</span>
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<span class="Title">
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[% IF Data.Failed %]
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[% Translate("Failing communications") | html %]
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[% ELSIF Data.Successful || Data.Processing %]
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[% Translate("No communication problems") | html %]
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[% ELSE %]
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[% Translate("No communication logs") | html %]
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[% END %]
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</span>
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<span class="Description">
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[% IF Data.Failed %]
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[% Translate("Number of reported problems: %s", Data.Failed) | html %]
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[% END %]
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</span>
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</a>
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</li>
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<li>
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<a class="AsBlock" href="[% Env("Baselink") %]Action=[% Env("Action") %];Filter=Processing;StartTime=[% Data.StartTime | uri %];Expand=1;">
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<span class="Icons">
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<i class="fa fa-exchange"></i>
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</span>
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<span class="Title">
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[% IF Data.Processing %]
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[% Translate("Open communications") | html %]
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[% ELSE %]
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[% Translate("No active communications") | html %]
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[% END %]
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</span>
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<span class="Description">
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[% IF Data.Processing %]
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[% Translate("Number of open communications: %s", Data.Processing) | html %]
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[% END %]
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</span>
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</a>
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</li>
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<li>
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<a class="AsBlock" href="[% Env("Baselink") %]Action=[% Env("Action") %];Filter=All;StartTime=[% Data.StartTime | uri %];Expand=1;">
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<span class="Icons">
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<i class="fa fa-clock-o"></i>
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</span>
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<span class="Title">
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[% Translate("Average processing time") | html %]
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</span>
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<span class="Description">
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[% Data.AverageString | html %]
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</span>
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</a>
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</li>
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</ul>
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</div>
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</div>
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</div>
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[% RenderBlockEnd("StatusOverview") %]
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<div id="CommunicationList" class="WidgetSimple [% IF !Data.Expand %]Collapsed[% END %]">
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<div class="Header">
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<div class="WidgetAction Toggle">
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<a href="#" title="[% Translate("Show or hide the content") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
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</div>
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<h2>[% Translate("List of communications (%s)", Data.CommunicationCount) | html %]</h2>
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[% RenderBlockStart("ContextSettings") %]
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<div class="ActionMenu">
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<div class="WidgetAction Settings">
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<a href="#" id="ShowContextSettingsDialog" title="[% Translate("Settings") | html %]">
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<i class="fa fa-cog"></i>
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</a>
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</div>
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</div>
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<div id="ContextSettingsDialogContainer" class="Hidden">
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<form action="[% Env("CGIHandle") %]" method="post" id="ContextSettingsDialog">
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<input type="hidden" name="Action" value="AgentPreferences"/>
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<input type="hidden" name="Subaction" value="Update"/>
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<input type="hidden" name="Group" value="[% Data.Group | html %]"/>
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<input type="hidden" name="RedirectURL" value="[% Data.RequestedURL | html %]"/>
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<fieldset class="TableLike">
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<label for="[% Data.PreferencesKey | html %]">[% Translate("Entries per page") | html %]:</label>
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<div class="Field">
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[% Data.PageShownString %]
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</div>
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<div class="Clear"></div>
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</fieldset>
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</form>
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</div>
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[% RenderBlockEnd("ContextSettings") %]
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</div>
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<div class="Content Overview">
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<div class="ControlRow">
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[% RenderBlockStart("CommunicationNavBarFilter") %]
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<ul class="Tabs">
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[% RenderBlockStart("CommunicationNavBarFilterItem") %]
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<li [% IF Data.Selected %] class="Active" [% END %]>
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<a name="OverviewControl" href="[% Env("Baselink") %]Action=[% Env("Action") %];Filter=[% Data.Filter | uri %];SortBy=[% Data.SortBy %];OrderBy=[% Data.OrderBy %];StartHit=1;Expand=1;StartTime=[% Data.StartTime | uri %]">[% Translate(Data.Name) | html %] ([% Data.Count %])</a>
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</li>
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[% RenderBlockEnd("CommunicationNavBarFilterItem") %]
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</ul>
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[% RenderBlockEnd("CommunicationNavBarFilter") %]
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</div>
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<div class="CommunicationPagination">
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<span class="Pagination">
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[% RenderBlockStart("OverviewNavBarPageNavBar") %]
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[% Data.ResultLong %]
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[% Data.SiteNavBarLong %]
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[% RenderBlockEnd("OverviewNavBarPageNavBar") %]
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</span>
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</div>
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<table class="DataTable" id="CommunicationsTable">
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<thead>
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<tr>
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[% RenderBlockStart("TableHeader") %]
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<th class="DashboardHeader OverviewHeader [% Data.CSS | html %]" title="[% Translate(Data.Title) | html %]">
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<a name="OverviewControl" href="[% Env("Baselink") %]Action=[% Env("Action") %];[% Data.HeaderLink %];SortBy=[% Data.SortByName | uri %];OrderBy=[% Data.OrderBy | uri %]" title="[% Translate(Data.Title) | html %]">
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[% IF Data.HeaderName == 'Direction' %]
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<i class="fa fa-exchange"></i>
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[% ELSE %]
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[% Translate(Data.HeaderName) | html %]
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[% END %]
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</a>
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</th>
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[% RenderBlockEnd("TableHeader") %]
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</tr>
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</thead>
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<tbody>
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[% RenderBlockStart("NoCommunicationsFound") %]
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<tr>
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<td colspan="7">
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[% Translate("No communications found.") | html %]
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</td>
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</tr>
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[% RenderBlockEnd("NoCommunicationsFound") %]
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[% RenderBlockStart("CommunicationRow") %]
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<tr class="MasterAction [% IF Data.Status == 'Failed' %]Error[% END %]">
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<td class="Status Center" title="[% Translate(Data.Status) | html %]">
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<a class="MasterActionLink" href="[% Env("Baselink") %]Action=AdminCommunicationLog;Subaction=Zoom;CommunicationID=[% Data.CommunicationID | uri %]" title="[% Data.Name | html %]">
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[% IF Data.Status == 'Successful' %]
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<i class="fa fa-check Confirmation" aria-hidden="true"></i>
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[% ELSIF Data.Status == 'Failed' %]
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<i class="fa fa-times Error" aria-hidden="true"></i>
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[% ELSIF Data.Status == 'Warning' %]
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<i class="fa fa-exclamation Warning" aria-hidden="true"></i>
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[% ELSIF Data.Status == 'Processing' %]
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<i class="fa fa-circle-o-notch fa-spin Warning" aria-hidden="true"></i>
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[% END %]
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</a>
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</td>
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<td class="Transport">
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[% Data.Transport | html %]
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</td>
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<td class="Direction Center">
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[% IF Data.Direction == 'Incoming' %]
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<span class=" Direction Incoming" title="[% Data.Direction | html %]">
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<i class="fa fa-long-arrow-left"></i>
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</span>
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[% ELSE %]
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<span class=" Direction Outgoing" title="[% Data.Direction | html %]">
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<i class="fa fa-long-arrow-right"></i>
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</span>
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[% END %]
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</td>
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<td class="Account">
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[% Data.DisplayAccount | html %]
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</td>
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<td class="StartTime">
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[% Data.StartTime | Localize("TimeLong") %]
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</td>
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<td class="EndTime">
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[% IF Data.EndTime %]
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[% Data.EndTime | Localize("TimeLong") %]
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[% ELSE %]
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-
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[% END %]
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</td>
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<td class="Duration">
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[% IF Data.Duration.defined %]
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[% Translate("%s s", Data.Duration) | html %]
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[% ELSE %]
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-
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[% END %]
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</td>
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</tr>
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[% RenderBlockEnd("CommunicationRow") %]
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<tr class="FilterMessage Hidden">
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<td colspan="7">[% Translate("No matches found.") | html %]</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div class="Clear"></div>
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</div>
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</div>
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