147 lines
3.3 KiB
Perl
147 lines
3.3 KiB
Perl
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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package Kernel::System::Calendar::Ticket::PendingTime;
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use strict;
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use warnings;
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use Kernel::System::VariableCheck qw(:all);
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our @ObjectDependencies = (
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'Kernel::System::DateTime',
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'Kernel::System::Log',
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'Kernel::System::Ticket',
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);
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=head1 NAME
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Kernel::System::Calendar::Ticket::PendingTime - PendingTime appointment type
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=head1 DESCRIPTION
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PendingTime ticket appointment type.
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=head1 PUBLIC INTERFACE
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=head2 new()
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create an object. Do not use it directly, instead use:
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use Kernel::System::ObjectManager;
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local $Kernel::OM = Kernel::System::ObjectManager->new();
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my $TicketPendingTimeObject = $Kernel::OM->Get('Kernel::System::Calendar::Ticket::PendingTime');
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=cut
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sub new {
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my ( $Type, %Param ) = @_;
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# allocate new hash for object
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my $Self = {};
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bless( $Self, $Type );
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return $Self;
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}
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=head2 GetTime()
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returns time value for pending time appointment type.
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my $PendingTime = $TicketPendingTimeObject->GetTime(
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Type => 'PendingTime',
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TicketID => 1,
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);
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=cut
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sub GetTime {
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my ( $Self, %Param ) = @_;
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for my $Needed (qw(Type TicketID)) {
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if ( !$Param{$Needed} ) {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "Need $Needed!",
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);
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return;
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}
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}
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my %Ticket = $Kernel::OM->Get('Kernel::System::Ticket')->TicketGet(
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TicketID => $Param{TicketID},
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);
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return if !$Ticket{UntilTime};
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# Calculate pending time.
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my $PendingTimeObject = $Kernel::OM->Create('Kernel::System::DateTime');
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$PendingTimeObject->Add(
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Seconds => $Ticket{UntilTime},
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);
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return $PendingTimeObject->ToString();
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}
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=head2 SetTime()
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set ticket pending time to supplied time value.
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my $Success = $TicketPendingTimeObject->SetTime(
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Type => 'PendingTime',
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Value => '2016-01-01 00:00:00'
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TicketID => 1,
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);
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returns 1 if successful.
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=cut
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sub SetTime {
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my ( $Self, %Param ) = @_;
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# check needed stuff
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for my $Needed (qw(Type Value TicketID)) {
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if ( !$Param{$Needed} ) {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "Need $Needed!",
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);
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return;
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}
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}
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my $PendingTimeObject = $Kernel::OM->Create(
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'Kernel::System::DateTime',
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ObjectParams => {
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String => $Param{Value},
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},
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);
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my $PendingTimeSetings = $PendingTimeObject->Get();
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# set pending time
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my $Success = $Kernel::OM->Get('Kernel::System::Ticket')->TicketPendingTimeSet(
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%{$PendingTimeSetings},
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TicketID => $Param{TicketID},
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UserID => 1,
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);
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return $Success;
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}
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1;
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=head1 TERMS AND CONDITIONS
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This software is part of the OTRS project (L<https://otrs.org/>).
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This software comes with ABSOLUTELY NO WARRANTY. For details, see
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the enclosed file COPYING for license information (GPL). If you
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did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
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=cut
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