scripts/Perl OTRS/Kernel/System/Lock.pm

# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --

package Kernel::System::Lock;

use strict;
use warnings;

our @ObjectDependencies = (
    'Kernel::Config',
    'Kernel::System::Cache',
    'Kernel::System::DB',
    'Kernel::System::Log',
    'Kernel::System::Valid',
);

=head1 NAME

Kernel::System::Lock - lock lib

=head1 DESCRIPTION

All lock functions.

The whole lock API is just for "reading" lock states. By default, there is "unlock", "lock" and "lock-tmp".
Usually you would not modify those lock states, because there is no use case for this.

=head1 PUBLIC INTERFACE

=head2 new()

create an object

    my $LockObject = $Kernel::OM->Get('Kernel::System::Lock');

=cut

sub new {
    my ( $Type, %Param ) = @_;

    # allocate new hash for object
    my $Self = {};
    bless( $Self, $Type );

    $Self->{CacheType} = 'Lock';
    $Self->{CacheTTL}  = 60 * 60 * 24 * 20;

    $Self->{ViewableLocks} = $Kernel::OM->Get('Kernel::Config')->Get('Ticket::ViewableLocks')
        || die 'No Config entry "Ticket::ViewableLocks"!';

    return $Self;
}

=head2 LockViewableLock()

get list of view-able lock types (used to show available tickets)

    my @List = $LockObject->LockViewableLock(
        Type => 'Name', # ID|Name
    );

Returns:

    @List = ( 'unlock', 'lock', 'lock-tmp' );

    my @ListID = $LockObject->LockViewableLock(
        Type => 'ID', # ID|Name
    );

Returns:

    @List = ( 1, 2, 3 );

=cut

sub LockViewableLock {
    my ( $Self, %Param ) = @_;

    # check needed stuff
    for (qw(Type)) {
        if ( !$Param{$_} ) {
            $Kernel::OM->Get('Kernel::System::Log')->Log(
                Priority => 'error',
                Message  => "Need $_!"
            );
            return;
        }
    }

    # check cache
    my $CacheKey = 'LockViewableLock::' . $Param{Type};
    my $Cache    = $Kernel::OM->Get('Kernel::System::Cache')->Get(
        Type => $Self->{CacheType},
        TTL  => $Self->{CacheTTL},
        Key  => $CacheKey,
    );
    return @{$Cache} if $Cache;

    # sql
    return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
        SQL => "
            SELECT id, name
            FROM ticket_lock_type
            WHERE name IN ( ${\(join ', ', @{$Self->{ViewableLocks}})} )
                AND valid_id IN ( ${\(join ', ', $Kernel::OM->Get('Kernel::System::Valid')->ValidIDsGet())} )",
    );

    my @Name;
    my @ID;
    while ( my @Data = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
        push @Name, $Data[1];
        push @ID,   $Data[0];
    }

    # set cache
    $Kernel::OM->Get('Kernel::System::Cache')->Set(
        Type  => $Self->{CacheType},
        TTL   => $Self->{CacheTTL},
        Key   => 'LockViewableLock::Name',
        Value => \@Name,
    );
    $Kernel::OM->Get('Kernel::System::Cache')->Set(
        Type  => $Self->{CacheType},
        TTL   => $Self->{CacheTTL},
        Key   => 'LockViewableLock::ID',
        Value => \@ID,
    );

    return @Name if $Param{Type} eq 'Name';
    return @ID;
}

=head2 LockLookup()

lock state lookup by ID or Name

    my $LockID = $LockObject->LockLookup( Lock => 'lock' );

    my $Lock = $LockObject->LockLookup( LockID => 2 );

=cut

sub LockLookup {
    my ( $Self, %Param ) = @_;

    # get (already cached) lock list
    my %LockList = $Self->LockList(
        UserID => 1,
    );

    my $Key;
    my $Value;
    my $ReturnData;
    if ( $Param{LockID} ) {
        $Key        = 'LockID';
        $Value      = $Param{LockID};
        $ReturnData = $LockList{ $Param{LockID} };
    }
    else {
        $Key   = 'Lock';
        $Value = $Param{Lock};
        my %LockListReverse = reverse %LockList;
        $ReturnData = $LockListReverse{ $Param{Lock} };
    }

    # check if data exists
    if ( !defined $ReturnData ) {
        $Kernel::OM->Get('Kernel::System::Log')->Log(
            Priority => 'error',
            Message  => "No $Key for $Value found!",
        );
        return;
    }

    return $ReturnData;
}

=head2 LockList()

get lock state list

    my %List = $LockObject->LockList(
        UserID => 123,
    );

Returns:

    %List = (
        1 => 'unlock',
        2 => 'lock',
        3 => 'tmp_lock',
    );

=cut

sub LockList {
    my ( $Self, %Param ) = @_;

    # check needed stuff
    if ( !$Param{UserID} ) {
        $Kernel::OM->Get('Kernel::System::Log')->Log(
            Priority => 'error',
            Message  => 'UserID!'
        );
        return;
    }

    # check cache
    my $CacheKey = 'LockList';
    my $Cache    = $Kernel::OM->Get('Kernel::System::Cache')->Get(
        Type => $Self->{CacheType},
        TTL  => $Self->{CacheTTL},
        Key  => $CacheKey,
    );
    return %{$Cache} if $Cache;

    # sql
    return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
        SQL => 'SELECT id, name FROM ticket_lock_type',
    );

    # fetch the result
    my %Data;
    while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
        $Data{ $Row[0] } = $Row[1];
    }

    # set cache
    $Kernel::OM->Get('Kernel::System::Cache')->Set(
        Type  => $Self->{CacheType},
        TTL   => $Self->{CacheTTL},
        Key   => $CacheKey,
        Value => \%Data,
    );

    return %Data;
}

1;

=head1 TERMS AND CONDITIONS

This software is part of the OTRS project (L<https://otrs.org/>).

This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.

=cut