51 lines
1.2 KiB
Perl
51 lines
1.2 KiB
Perl
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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package Kernel::Modules::AgentPreMasterSlave;
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use strict;
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use warnings;
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# prevent used once warning
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use Kernel::System::ObjectManager;
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our $ObjectManagerDisabled = 1;
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sub new {
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my ( $Type, %Param ) = @_;
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# allocate new hash for object
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my $Self = {%Param};
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bless( $Self, $Type );
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return $Self;
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}
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sub PreRun {
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my ( $Self, %Param ) = @_;
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# do only use this in phone and email ticket
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return if ( $Self->{Action} !~ /^AgentTicket(Email|Phone)$/ );
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# get config object
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my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
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# get master/slave dynamic field
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my $MasterSlaveDynamicField = $ConfigObject->Get('MasterSlave::DynamicField') || '';
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# return if no config option is used
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return if !$MasterSlaveDynamicField;
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# set dynamic field as shown
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$ConfigObject->{"Ticket::Frontend::$Self->{Action}"}->{DynamicField}->{$MasterSlaveDynamicField} = 1;
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return;
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}
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1;
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