751 lines
26 KiB
Perl
751 lines
26 KiB
Perl
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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package Kernel::Modules::AgentITSMChangeEdit;
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use strict;
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use warnings;
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use Kernel::Language qw(Translatable);
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use Kernel::System::VariableCheck qw(:all);
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our $ObjectManagerDisabled = 1;
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sub new {
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my ( $Type, %Param ) = @_;
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# allocate new hash for object
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my $Self = {%Param};
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bless( $Self, $Type );
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return $Self;
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}
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sub Run {
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my ( $Self, %Param ) = @_;
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# get param object
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my $ParamObject = $Kernel::OM->Get('Kernel::System::Web::Request');
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# get needed ChangeID
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my $ChangeID = $ParamObject->GetParam( Param => 'ChangeID' );
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# get layout object
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my $LayoutObject = $Kernel::OM->Get('Kernel::Output::HTML::Layout');
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# check needed stuff
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if ( !$ChangeID ) {
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return $LayoutObject->ErrorScreen(
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Message => Translatable('No ChangeID is given!'),
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Comment => Translatable('Please contact the administrator.'),
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);
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}
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# get config object
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my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
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# get config of frontend module
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$Self->{Config} = $ConfigObject->Get("ITSMChange::Frontend::$Self->{Action}");
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# get change object
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my $ChangeObject = $Kernel::OM->Get('Kernel::System::ITSMChange');
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# check permissions
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my $Access = $ChangeObject->Permission(
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Type => $Self->{Config}->{Permission},
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Action => $Self->{Action},
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ChangeID => $ChangeID,
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UserID => $Self->{UserID},
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);
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# error screen
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if ( !$Access ) {
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return $LayoutObject->NoPermission(
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Message =>
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$LayoutObject->{LanguageObject}->Translate( 'You need %s permissions!', $Self->{Config}->{Permission} ),
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WithHeader => 'yes',
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);
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}
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# get change data
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my $Change = $ChangeObject->ChangeGet(
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ChangeID => $ChangeID,
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UserID => $Self->{UserID},
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);
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# check if change is found
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if ( !$Change ) {
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return $LayoutObject->ErrorScreen(
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Message => $LayoutObject->{LanguageObject}->Translate( 'Change "%s" not found in database!', $ChangeID ),
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Comment => Translatable('Please contact the administrator.'),
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);
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}
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# store needed parameters in %GetParam to make this page reloadable
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my %GetParam;
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for my $ParamName (
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qw(
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ChangeTitle Description Justification
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CategoryID ImpactID PriorityID
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AttachmentUpload FileID
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)
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)
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{
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$GetParam{$ParamName} = $ParamObject->GetParam( Param => $ParamName );
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}
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# get Dynamic fields from ParamObject
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my %DynamicFieldValues;
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# get the dynamic fields for this screen
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my $DynamicField = $Kernel::OM->Get('Kernel::System::DynamicField')->DynamicFieldListGet(
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Valid => 1,
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ObjectType => 'ITSMChange',
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FieldFilter => $Self->{Config}->{DynamicField} || {},
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);
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# get dynamic field backend object
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my $DynamicFieldBackendObject = $Kernel::OM->Get('Kernel::System::DynamicField::Backend');
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# cycle trough the activated Dynamic Fields for this screen
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DYNAMICFIELD:
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for my $DynamicFieldConfig ( @{$DynamicField} ) {
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next DYNAMICFIELD if !IsHashRefWithData($DynamicFieldConfig);
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# extract the dynamic field value from the web request and add the prefix
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$DynamicFieldValues{ 'DynamicField_' . $DynamicFieldConfig->{Name} }
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= $DynamicFieldBackendObject->EditFieldValueGet(
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DynamicFieldConfig => $DynamicFieldConfig,
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ParamObject => $ParamObject,
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LayoutObject => $LayoutObject,
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);
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}
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# store time related fields in %GetParam
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if ( $Self->{Config}->{RequestedTime} ) {
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for my $TimePart (qw(Used Year Month Day Hour Minute)) {
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my $ParamName = 'RequestedTime' . $TimePart;
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$GetParam{$ParamName} = $ParamObject->GetParam( Param => $ParamName );
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}
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}
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# Remember the reason why performing the subaction was not attempted.
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my %ValidationError;
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# keep ChangeStateID only if configured
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if ( $Self->{Config}->{ChangeState} ) {
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$GetParam{ChangeStateID} = $ParamObject->GetParam( Param => 'ChangeStateID' );
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}
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# get upload cache object
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my $UploadCacheObject = $Kernel::OM->Get('Kernel::System::Web::UploadCache');
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# get form id
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$Self->{FormID} = $ParamObject->GetParam( Param => 'FormID' );
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# create form id
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if ( !$Self->{FormID} ) {
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$Self->{FormID} = $UploadCacheObject->FormIDCreate();
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}
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# update change
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if ( $Self->{Subaction} eq 'Save' ) {
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# check the title
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if ( !$GetParam{ChangeTitle} ) {
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$ValidationError{ChangeTitleServerError} = 'ServerError';
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}
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# check CIP
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for my $Type (qw(Category Impact Priority)) {
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if ( !$GetParam{"${Type}ID"} || $GetParam{"${Type}ID"} !~ m{ \A \d+ \z }xms ) {
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$ValidationError{ $Type . 'IDServerError' } = 'ServerError';
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}
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else {
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my $CIPIsValid = $ChangeObject->ChangeCIPLookup(
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ID => $GetParam{"${Type}ID"},
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Type => $Type,
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);
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if ( !$CIPIsValid ) {
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$ValidationError{ $Type . 'IDServerError' } = 'ServerError';
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}
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}
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}
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# check the requested time
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if ( $Self->{Config}->{RequestedTime} && $GetParam{RequestedTimeUsed} ) {
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if (
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$GetParam{RequestedTimeYear}
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&& $GetParam{RequestedTimeMonth}
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&& $GetParam{RequestedTimeDay}
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&& defined $GetParam{RequestedTimeHour}
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&& defined $GetParam{RequestedTimeMinute}
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)
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{
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# transform change requested time, time stamp based on user time zone
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%GetParam = $LayoutObject->TransformDateSelection(
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%GetParam,
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Prefix => 'RequestedTime',
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);
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# format as timestamp, when all required time params were passed
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$GetParam{RequestedTime} = sprintf '%04d-%02d-%02d %02d:%02d:00',
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$GetParam{RequestedTimeYear},
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$GetParam{RequestedTimeMonth},
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$GetParam{RequestedTimeDay},
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$GetParam{RequestedTimeHour},
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$GetParam{RequestedTimeMinute};
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# sanity check of the assembled timestamp
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my $SystemTimeDTObject = $Kernel::OM->Create(
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'Kernel::System::DateTime',
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ObjectParams => {
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String => $GetParam{RequestedTime},
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},
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);
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# do not save when time is invalid
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if ( !$SystemTimeDTObject ) {
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$ValidationError{RequestedTimeInvalid} = 'ServerError';
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}
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}
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else {
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# it was indicated that the requested time should be set,
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# but at least one of the required time params is missing
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$ValidationError{RequestedTimeInvalid} = 'ServerError';
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}
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}
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# cycle trough the activated Dynamic Fields for this screen
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DYNAMICFIELD:
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for my $DynamicFieldConfig ( @{$DynamicField} ) {
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next DYNAMICFIELD if !IsHashRefWithData($DynamicFieldConfig);
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my $ValidationResult = $DynamicFieldBackendObject->EditFieldValueValidate(
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DynamicFieldConfig => $DynamicFieldConfig,
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ParamObject => $ParamObject,
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Mandatory => $Self->{Config}->{DynamicField}->{ $DynamicFieldConfig->{Name} } == 2,
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);
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if ( !IsHashRefWithData($ValidationResult) ) {
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return $LayoutObject->ErrorScreen(
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Message => $LayoutObject->{LanguageObject}->Translate(
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'Could not perform validation on field %s!', $DynamicFieldConfig->{Label}
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),
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Comment => Translatable('Please contact the administrator.'),
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);
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}
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# propagate validation error to the Error variable to be detected by the frontend
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if ( $ValidationResult->{ServerError} ) {
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$ValidationError{ $DynamicFieldConfig->{Name} } = ' ServerError';
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}
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}
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# update only when there are no input validation errors
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if ( !%ValidationError ) {
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# setting of change state and requested time is configurable
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my %AdditionalParam;
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if ( $Self->{Config}->{ChangeState} ) {
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$AdditionalParam{ChangeStateID} = $GetParam{ChangeStateID};
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}
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if ( $Self->{Config}->{RequestedTime} ) {
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$AdditionalParam{RequestedTime} = $GetParam{RequestedTime};
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}
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# update the change
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my $CouldUpdateChange = $ChangeObject->ChangeUpdate(
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ChangeID => $ChangeID,
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Description => $GetParam{Description},
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Justification => $GetParam{Justification},
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ChangeTitle => $GetParam{ChangeTitle},
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CategoryID => $GetParam{CategoryID},
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ImpactID => $GetParam{ImpactID},
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PriorityID => $GetParam{PriorityID},
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UserID => $Self->{UserID},
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%AdditionalParam,
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%DynamicFieldValues,
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);
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# update was successful
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if ($CouldUpdateChange) {
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# get all attachments from upload cache
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my @Attachments = $UploadCacheObject->FormIDGetAllFilesData(
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FormID => $Self->{FormID},
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);
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# build a lookup lookup hash of the new attachments
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my %NewAttachment;
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for my $Attachment (@Attachments) {
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# the key is the filename + filesize + content type
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my $Key = $Attachment->{Filename}
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. $Attachment->{Filesize}
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. $Attachment->{ContentType};
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# append content id if available (for new inline images)
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if ( $Attachment->{ContentID} ) {
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$Key .= $Attachment->{ContentID};
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}
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# store all of the new attachment data
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$NewAttachment{$Key} = $Attachment;
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}
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# get all attachments meta data
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my @ExistingAttachments = $ChangeObject->ChangeAttachmentList(
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ChangeID => $ChangeID,
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);
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# check the existing attachments
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FILENAME:
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for my $Filename (@ExistingAttachments) {
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# get the existing attachment data
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my $AttachmentData = $ChangeObject->ChangeAttachmentGet(
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ChangeID => $ChangeID,
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Filename => $Filename,
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UserID => $Self->{UserID},
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);
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# do not consider inline attachments
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next FILENAME if $AttachmentData->{Preferences}->{ContentID};
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# the key is the filename + filesize + content type
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# (no content id, as existing attachments don't have it)
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my $Key = $AttachmentData->{Filename}
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. $AttachmentData->{Filesize}
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. $AttachmentData->{ContentType};
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# attachment is already existing, we can delete it from the new attachment hash
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if ( $NewAttachment{$Key} ) {
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delete $NewAttachment{$Key};
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}
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# existing attachment is no longer in new attachments hash
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else {
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# delete the existing attachment
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my $DeleteSuccessful = $ChangeObject->ChangeAttachmentDelete(
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ChangeID => $ChangeID,
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Filename => $Filename,
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UserID => $Self->{UserID},
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);
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# check error
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if ( !$DeleteSuccessful ) {
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return $LayoutObject->FatalError();
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}
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}
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}
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# write the new attachments
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ATTACHMENT:
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for my $Attachment ( values %NewAttachment ) {
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# check if attachment is an inline attachment
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my $Inline = 0;
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if ( $Attachment->{ContentID} ) {
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# remember that it is inline
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$Inline = 1;
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# remember if this inline attachment is used in
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# the change description or justification
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my $ContentIDFound;
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# check change description and justification for content id
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if (
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( $GetParam{Description} =~ m{ $Attachment->{ContentID} }xms )
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|| ( $GetParam{Justification} =~ m{ $Attachment->{ContentID} }xms )
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)
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{
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# found the content id
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$ContentIDFound = 1;
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}
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# we do not want to keep this attachment,
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# because it was deleted in the richt text editor
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next ATTACHMENT if !$ContentIDFound;
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}
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# add attachment
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my $Success = $ChangeObject->ChangeAttachmentAdd(
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%{$Attachment},
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ChangeID => $ChangeID,
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UserID => $Self->{UserID},
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);
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# check error
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if ( !$Success ) {
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return $LayoutObject->FatalError();
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}
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next ATTACHMENT if !$Inline;
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next ATTACHMENT if !$LayoutObject->{BrowserRichText};
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# picture url in upload cache
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my $Search = "Action=PictureUpload .+ FormID=$Self->{FormID} .+ "
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. "ContentID=$Attachment->{ContentID}";
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# picture url in change atttachment
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my $Replace = "Action=AgentITSMChangeZoom;Subaction=DownloadAttachment;"
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. "Filename=$Attachment->{Filename};ChangeID=$ChangeID";
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# replace urls
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$GetParam{Description} =~ s{$Search}{$Replace}xms;
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$GetParam{Justification} =~ s{$Search}{$Replace}xms;
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# update change
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$Success = $ChangeObject->ChangeUpdate(
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ChangeID => $ChangeID,
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Description => $GetParam{Description},
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Justification => $GetParam{Justification},
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UserID => $Self->{UserID},
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);
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# check error
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if ( !$Success ) {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "Could not update the inline image URLs "
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. "for ChangeID '$ChangeID'!!",
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);
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}
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}
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# delete the upload cache
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$UploadCacheObject->FormIDRemove( FormID => $Self->{FormID} );
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# load new URL in parent window and close popup
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return $LayoutObject->PopupClose(
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URL => "Action=AgentITSMChangeZoom;ChangeID=$ChangeID",
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);
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}
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else {
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# show error message
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return $LayoutObject->ErrorScreen(
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Message =>
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$LayoutObject->{LanguageObject}->Translate( 'Was not able to update Change!', $ChangeID ),
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Comment => Translatable('Please contact the administrator.'),
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);
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}
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}
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}
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# handle AJAXUpdate
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elsif ( $Self->{Subaction} eq 'AJAXUpdate' ) {
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# get priorities
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my $Priorities = $ChangeObject->ChangePossibleCIPGet(
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Type => 'Priority',
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UserID => $Self->{UserID},
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);
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# get selected priority
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my $SelectedPriority
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= $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMChangeCIPAllocate')->PriorityAllocationGet(
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CategoryID => $GetParam{CategoryID},
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ImpactID => $GetParam{ImpactID},
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);
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# build json
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my $JSON = $LayoutObject->BuildSelectionJSON(
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[
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{
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Name => 'PriorityID',
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Data => $Priorities,
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SelectedID => $SelectedPriority,
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Translation => 1,
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Max => 100,
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Class => 'Modernize',
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},
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],
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);
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# return json
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return $LayoutObject->Attachment(
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ContentType => 'application/json; charset=' . $LayoutObject->{Charset},
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Content => $JSON,
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Type => 'inline',
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NoCache => 1,
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);
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}
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# delete all keys from %GetParam when it is no Subaction
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else {
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%GetParam = ();
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# set the change state from change, if configured
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if ( $Self->{Config}->{ChangeState} ) {
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$GetParam{ChangeStateID} = $Change->{ChangeStateID};
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}
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# set the requested time from change if configured
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if ( $Self->{Config}->{RequestedTime} && $Change->{RequestedTime} ) {
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# get requested time from the change
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my $SystemTimeDTObject = $Kernel::OM->Create(
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'Kernel::System::DateTime',
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ObjectParams => {
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String => $Change->{RequestedTime},
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},
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);
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# set the parameter hash for BuildDateSelection()
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$GetParam{RequestedTimeUsed} = 1;
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$GetParam{RequestedTimeMinute} = $SystemTimeDTObject->Format(
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Format => '%M',
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);
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$GetParam{RequestedTimeHour} = $SystemTimeDTObject->Format(
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Format => '%H',
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);
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$GetParam{RequestedTimeDay} = $SystemTimeDTObject->Format(
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Format => '%d',
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);
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$GetParam{RequestedTimeMonth} = $SystemTimeDTObject->Format(
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Format => '%m',
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);
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$GetParam{RequestedTimeYear} = $SystemTimeDTObject->Format(
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Format => '%Y',
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);
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}
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# get all attachments meta data
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my @ExistingAttachments = $ChangeObject->ChangeAttachmentList(
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ChangeID => $ChangeID,
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);
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# copy all existing attachments to upload cache
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FILENAME:
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for my $Filename (@ExistingAttachments) {
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# get the existing attachment data
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my $AttachmentData = $ChangeObject->ChangeAttachmentGet(
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ChangeID => $ChangeID,
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Filename => $Filename,
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UserID => $Self->{UserID},
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);
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# do not consider inline attachments
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next FILENAME if $AttachmentData->{Preferences}->{ContentID};
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# add attachment to the upload cache
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$UploadCacheObject->FormIDAddFile(
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FormID => $Self->{FormID},
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Filename => $AttachmentData->{Filename},
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Content => $AttachmentData->{Content},
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ContentType => $AttachmentData->{ContentType},
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);
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}
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}
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# if there was an attachment delete or upload
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# we do not want to show validation errors for other fields
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if ( $ValidationError{Attachment} ) {
|
|
%ValidationError = ();
|
|
}
|
|
|
|
# check if change state is configured
|
|
if ( $Self->{Config}->{ChangeState} ) {
|
|
|
|
# get change state list
|
|
my $ChangePossibleStates = $ChangeObject->ChangePossibleStatesGet(
|
|
ChangeID => $ChangeID,
|
|
UserID => $Self->{UserID},
|
|
);
|
|
|
|
# build drop-down with change states
|
|
my $StateSelectionString = $LayoutObject->BuildSelection(
|
|
Data => $ChangePossibleStates,
|
|
Name => 'ChangeStateID',
|
|
SelectedID => $GetParam{ChangeStateID},
|
|
Class => 'Modernize',
|
|
);
|
|
|
|
# show change state dropdown
|
|
$LayoutObject->Block(
|
|
Name => 'ChangeState',
|
|
Data => {
|
|
StateSelectionString => $StateSelectionString,
|
|
},
|
|
);
|
|
}
|
|
|
|
# output header
|
|
my $Output = $LayoutObject->Header(
|
|
Title => Translatable('Edit'),
|
|
Type => 'Small',
|
|
);
|
|
|
|
# check if requested time should be shown
|
|
if ( $Self->{Config}->{RequestedTime} ) {
|
|
|
|
# time period that can be selected from the GUI
|
|
my %TimePeriod = %{ $ConfigObject->Get('ITSMWorkOrder::TimePeriod') };
|
|
|
|
# add selection for the time
|
|
my $TimeSelectionString = $LayoutObject->BuildDateSelection(
|
|
%GetParam,
|
|
Format => 'DateInputFormatLong',
|
|
Prefix => 'RequestedTime',
|
|
RequestedTimeOptional => 1,
|
|
RequestedTimeClass => 'Validate ' . ( $ValidationError{RequestedTimeInvalid} || '' ),
|
|
Validate => 1,
|
|
%TimePeriod,
|
|
);
|
|
|
|
# show time fields
|
|
$LayoutObject->Block(
|
|
Name => 'RequestedTime',
|
|
Data => {
|
|
'RequestedTimeString' => $TimeSelectionString,
|
|
},
|
|
);
|
|
}
|
|
|
|
# create dropdown for the category
|
|
# all categories are selectable
|
|
# when the category is changed, a new priority is proposed
|
|
my $Categories = $ChangeObject->ChangePossibleCIPGet(
|
|
Type => 'Category',
|
|
UserID => $Self->{UserID},
|
|
);
|
|
$Param{CategorySelectionString} = $LayoutObject->BuildSelection(
|
|
Data => $Categories,
|
|
Name => 'CategoryID',
|
|
SelectedID => $GetParam{CategoryID} || $Change->{CategoryID},
|
|
Class => 'Modernize',
|
|
);
|
|
|
|
# create dropdown for the impact
|
|
# all impacts are selectable
|
|
# when the impact is changed, a new priority is proposed
|
|
my $Impacts = $ChangeObject->ChangePossibleCIPGet(
|
|
Type => 'Impact',
|
|
UserID => $Self->{UserID},
|
|
);
|
|
$Param{ImpactSelectionString} = $LayoutObject->BuildSelection(
|
|
Data => $Impacts,
|
|
Name => 'ImpactID',
|
|
SelectedID => $GetParam{ImpactID} || $Change->{ImpactID},
|
|
Class => 'Modernize',
|
|
);
|
|
|
|
# create dropdown for priority,
|
|
# all priorities are selectable
|
|
my $Priorities = $ChangeObject->ChangePossibleCIPGet(
|
|
Type => 'Priority',
|
|
UserID => $Self->{UserID},
|
|
);
|
|
$Param{PrioritySelectionString} = $LayoutObject->BuildSelection(
|
|
Data => $Priorities,
|
|
Name => 'PriorityID',
|
|
SelectedID => $GetParam{PriorityID} || $Change->{PriorityID},
|
|
Class => 'Modernize',
|
|
);
|
|
|
|
# cycle trough the activated Dynamic Fields for this screen
|
|
DYNAMICFIELD:
|
|
for my $DynamicFieldConfig ( @{$DynamicField} ) {
|
|
|
|
next DYNAMICFIELD if !IsHashRefWithData($DynamicFieldConfig);
|
|
|
|
# get change dynamic fields from change if page is loaded the first time
|
|
if ( !$Self->{Subaction} ) {
|
|
$DynamicFieldValues{ 'DynamicField_' . $DynamicFieldConfig->{Name} }
|
|
= $Change->{ 'DynamicField_' . $DynamicFieldConfig->{Name} };
|
|
}
|
|
|
|
# get field html
|
|
my $DynamicFieldHTML = $DynamicFieldBackendObject->EditFieldRender(
|
|
DynamicFieldConfig => $DynamicFieldConfig,
|
|
Value => $DynamicFieldValues{ 'DynamicField_' . $DynamicFieldConfig->{Name} },
|
|
ServerError => $ValidationError{ $DynamicFieldConfig->{Name} } || '',
|
|
Mandatory => $Self->{Config}->{DynamicField}->{ $DynamicFieldConfig->{Name} } == 2,
|
|
LayoutObject => $LayoutObject,
|
|
ParamObject => $ParamObject,
|
|
AJAXUpdate => 0,
|
|
);
|
|
|
|
# skip fields that HTML could not be retrieved
|
|
next DYNAMICFIELD if !IsHashRefWithData($DynamicFieldHTML);
|
|
|
|
$LayoutObject->Block(
|
|
Name => 'DynamicField',
|
|
Data => {
|
|
Name => $DynamicFieldConfig->{Name},
|
|
Label => $DynamicFieldHTML->{Label},
|
|
Field => $DynamicFieldHTML->{Field},
|
|
},
|
|
);
|
|
|
|
# example of dynamic fields order customization
|
|
$LayoutObject->Block(
|
|
Name => 'DynamicField_' . $DynamicFieldConfig->{Name},
|
|
Data => {
|
|
Name => $DynamicFieldConfig->{Name},
|
|
Label => $DynamicFieldHTML->{Label},
|
|
Field => $DynamicFieldHTML->{Field},
|
|
},
|
|
);
|
|
}
|
|
|
|
# get all attachments meta data
|
|
my @Attachments = $UploadCacheObject->FormIDGetAllFilesMeta(
|
|
FormID => $Self->{FormID},
|
|
);
|
|
|
|
# show the attachment upload button
|
|
$LayoutObject->Block(
|
|
Name => 'AttachmentUpload',
|
|
Data => {
|
|
%Param,
|
|
AttachmentList => \@Attachments,
|
|
},
|
|
);
|
|
|
|
# add rich text editor javascript
|
|
# only if activated and the browser can handle it
|
|
# otherwise just a textarea is shown
|
|
if ( $LayoutObject->{BrowserRichText} ) {
|
|
$LayoutObject->SetRichTextParameters(
|
|
Data => {%Param},
|
|
);
|
|
}
|
|
|
|
# start template output
|
|
$Output .= $LayoutObject->Output(
|
|
TemplateFile => 'AgentITSMChangeEdit',
|
|
Data => {
|
|
%Param,
|
|
%{$Change},
|
|
%GetParam,
|
|
%ValidationError,
|
|
FormID => $Self->{FormID},
|
|
},
|
|
);
|
|
|
|
# add footer
|
|
$Output .= $LayoutObject->Footer( Type => 'Small' );
|
|
|
|
return $Output;
|
|
}
|
|
|
|
1;
|