296 lines
16 KiB
Plaintext
296 lines
16 KiB
Plaintext
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# $origin: otrs - b9cf29ede488bbc3bf5bd0d49f422ecc65668a0c - Kernel/Output/HTML/Templates/Standard/AdminSLA.tt
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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[% RenderBlockStart("Overview") %]
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<div class="MainBox ARIARoleMain LayoutFixedSidebar SidebarFirst">
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<h1 class="InvisibleText">[% Translate("SLA Management") | html %]</h1>
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[% BreadcrumbPath = [
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{
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Name => Translate('SLA Management'),
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Link => Env("Action"),
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},
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]
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%]
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[% IF Data.SLAID %]
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[% USE EditTitle = String(Translate("Edit SLA")) %]
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[% BreadcrumbPath.push({ Name => EditTitle.append( ': ', Data.SLAName ) }) %]
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[% ELSIF Data.Subaction == "SLAEdit" %]
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[% BreadcrumbPath.push({ Name => Translate("Add SLA"),}) %]
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[% END %]
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[% INCLUDE "Breadcrumb.tt" Path = BreadcrumbPath %]
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<div class="Clear"></div>
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<div class="SidebarColumn">
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[% RenderBlockStart("ActionList") %]
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<div class="WidgetSimple">
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<div class="Header">
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<h2>[% Translate("Actions") | html %]</h2>
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</div>
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<div class="Content">
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<ul class="ActionList">
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[% RenderBlockStart("ActionOverview") %]
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<li>
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<a href="[% Env("Baselink") %]Action=[% Env("Action") %]" class="CallForAction Fullsize Center"><span><i class="fa fa-caret-left"></i>[% Translate("Go to overview") | html %]</span></a>
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</li>
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[% RenderBlockEnd("ActionOverview") %]
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[% RenderBlockStart("ActionAdd") %]
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<li>
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<a class="CallForAction Fullsize Center" href="[% Env("Baselink") %]Action=[% Env("Action") %];Subaction=SLAEdit">
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<span><i class="fa fa-plus-square"></i>[% Translate("Add SLA") | html %]</span>
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</a>
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</li>
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[% RenderBlockEnd("ActionAdd") %]
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</ul>
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</div>
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</div>
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[% RenderBlockEnd("ActionList") %]
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[% RenderBlockStart("Filter") %]
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<div class="WidgetSimple">
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<div class="Header">
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<h2><label for="FilterSLAs">[% Translate("Filter for SLAs") | html %]</label></h2>
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</div>
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<div class="Content">
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<input type="text" id="FilterSLAs" class="FilterBox" placeholder="[% Translate("Just start typing to filter...") | html %]" name="FilterSLAs" value="" title="[% Translate("Filter for SLAs") | html %]">
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</div>
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</div>
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[% RenderBlockEnd("Filter") %]
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</div>
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<div class="ContentColumn">
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<div class="WidgetSimple">
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[% RenderBlockStart("OverviewList") %]
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<div class="Header">
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<h2>[% Translate("List") | html %]</h2>
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</div>
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<div class="Content">
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<table class="DataTable" id="SLAs">
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<thead>
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<tr>
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<th>[% Translate("SLA") | html %]</th>
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<th>[% Translate("Service") | html %]</th>
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<th>[% Translate("Comment") | html %]</th>
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<th>[% Translate("Validity") | html %]</th>
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<th>[% Translate("Changed") | html %]</th>
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<th>[% Translate("Created") | html %]</th>
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</tr>
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</thead>
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<tbody>
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[% RenderBlockStart("NoDataFoundMsg") %]
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<tr>
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<td colspan="6">
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[% Translate("No data found.") | html %]
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</td>
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</tr>
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[% RenderBlockEnd("NoDataFoundMsg") %]
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[% RenderBlockStart("OverviewListRow") %]
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<tr [% IF Data.ValidID && Data.ValidID != 1 %]class="Invalid"[% END %]>
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<td><a class="AsBlock" href="[% Env("Baselink") %]Action=[% Env("Action") %];Subaction=SLAEdit;SLAID=[% Data.SLAID | uri %]">[% Data.Name | html %]</a></td>
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<td>[% Data.Service | html %]</td>
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<td title="[% Data.Comment | html %]">[% Data.Comment | truncate(26) | html %]</td>
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<td>[% Translate(Data.Valid) | html %]</td>
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<td>[% Data.ChangeTime | Localize("TimeShort") %]</td>
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<td>[% Data.CreateTime | Localize("TimeShort") %]</td>
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</tr>
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[% RenderBlockEnd("OverviewListRow") %]
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<tr class="FilterMessage Hidden">
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<td colspan="6">[% Translate("No matches found.") | html %]</td>
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</tr>
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</tbody>
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</table>
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</div>
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[% RenderBlockEnd("OverviewList") %]
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[% RenderBlockStart("SLAEdit") %]
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<div class="Header">
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[% IF !Data.SLAID %]
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<h2>[% Translate("Add SLA") | html %]</h2>
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[% ELSE %]
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<h2>[% Translate("Edit SLA") | html %]</h2>
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[% END %]
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</div>
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<div class="Content">
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<form action="[% Env("CGIHandle") %]" method="post" class="Validate PreventMultipleSubmits">
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<input type="hidden" name="Action" value="[% Env("Action") %]"/>
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<input type="hidden" name="Subaction" value="SLASave"/>
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<input type="hidden" name="SLAID" value="[% Data.SLAID | html %]"/>
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[% IF Data.SLAID %]
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<input type="hidden" name="ContinueAfterSave" id="ContinueAfterSave" value=""/>
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[% END %]
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<fieldset class="TableLike">
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<label class="Mandatory" for="Name"><span class="Marker">*</span> [% Translate("SLA") | html %]:</label>
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<div class="Field">
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<input type="text" name="Name" id="Name" value="[% Data.Name | html %]" class="W50pc Validate_Required [% Data.NameInvalid | html %]" maxlength="200"/>
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<div id="NameError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
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<div id="NameServerError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
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</div>
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<div class="Clear"></div>
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# ---
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# ITSMCore
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# ---
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<label for="ServiceIDs">[% Translate("Type") | html %]:</label>
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<div class="Field">
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[% Data.TypeOptionStrg %]
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</div>
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<div class="Clear"></div>
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# ---
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<label for="ServiceIDs">[% Translate("Service") | html %]:</label>
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<div class="Field">
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[% Data.ServiceOptionStrg %]
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</div>
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<div class="Clear"></div>
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<label for="Calendar">[% Translate("Calendar") | html %]:</label>
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<div class="Field">
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[% Data.CalendarOptionStrg %]
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</div>
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<div class="Clear"></div>
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<label for="FirstResponseTime">[% Translate("Escalation - first response time") | html %] ([% Translate("minutes") | html %]):</label>
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<div class="Field">
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<input type="text" name="FirstResponseTime" id="FirstResponseTime" value="[% Data.FirstResponseTime | html %]" class="W50px Validate_Number" maxlength="10"/>
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<div id="FirstResponseTimeError" class="TooltipErrorMessage"><p>[% Translate("Please write only numbers!") | html %]</p></div>
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(<label for="FirstResponseNotify">[% Translate("Notify by") | html %]</label> [% Data.FirstResponseNotifyOptionStrg %])
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<p class="FieldExplanation">
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[% Translate("0 = no escalation") | html %] - 24 [% Translate("hours") | html %] = 1440 [% Translate("minutes") | html %] - [% Translate("Only business hours are counted.") | html %]
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</p>
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</div>
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<div class="Clear"></div>
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<label for="UpdateTime">[% Translate("Escalation - update time") | html %] ([% Translate("minutes") | html %]):</label>
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<div class="Field">
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<input type="text" name="UpdateTime" id="UpdateTime" value="[% Data.UpdateTime | html %]" class="W50px Validate_Number" maxlength="10"/>
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<div id="UpdateTimeError" class="TooltipErrorMessage"><p>[% Translate("Please write only numbers!") | html %]</p></div>
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(<label for="UpdateNotify">[% Translate("Notify by") | html %]</label> [% Data.UpdateNotifyOptionStrg %])
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<p class="FieldExplanation">
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[% Translate("0 = no escalation") | html %] - 24 [% Translate("hours") | html %] = 1440 [% Translate("minutes") | html %] - [% Translate("Only business hours are counted.") | html %]
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</p>
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</div>
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<div class="Clear"></div>
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<label for="SolutionTime">[% Translate("Escalation - solution time") | html %] ([% Translate("minutes") | html %]):</label>
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<div class="Field">
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<input type="text" name="SolutionTime" id="SolutionTime" value="[% Data.SolutionTime | html %]" class="W50px Validate_Number" maxlength="10"/>
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<div id="SolutionTimeError" class="TooltipErrorMessage"><p>[% Translate("Please write only numbers!") | html %]</p></div>
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(<label for="SolutionNotify">[% Translate("Notify by") | html %]</label> [% Data.SolutionNotifyOptionStrg %])
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<p class="FieldExplanation">
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[% Translate("0 = no escalation") | html %] - 24 [% Translate("hours") | html %] = 1440 [% Translate("minutes") | html %] - [% Translate("Only business hours are counted.") | html %]
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</p>
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</div>
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<div class="Clear"></div>
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# ---
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# ITSMCore
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# ---
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<label for="MinTimeBetweenIncidents">[% Translate("Minimum Time Between Incidents") | html %] ([% Translate("minutes") | html %]):</label>
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<div class="Field">
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<input type="text" name="MinTimeBetweenIncidents" id="MinTimeBetweenIncidents" value="[% Data.MinTimeBetweenIncidents | html %]" class="W25pc Validate_Number" maxlength="15"/>
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<div id="MinTimeBetweenIncidentsError" class="TooltipErrorMessage"><p>[% Translate("Please write only numbers!") | html %]</p></div>
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</div>
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<div class="Clear"></div>
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# ---
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<label class="Mandatory" for="ValidID"><span class="Marker">*</span> [% Translate("Validity") | html %]:</label>
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<div class="Field">
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[% Data.ValidOptionStrg %]
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</div>
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<div class="Clear"></div>
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<label for="Comment">[% Translate("Comment") | html %]:</label>
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<div class="Field">
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<input type="text" name="Comment" id="Comment" value="[% Data.Comment | html %]" class="W50pc" maxlength="250"/>
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</div>
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<div class="Clear"></div>
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[% RenderBlockStart("SLAItem") %]
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[% RenderBlockStart("InputKey") %]
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<label for="[% Data.Name | html %]">[% Translate(Data.Label) | html %] [% Translate(Data.Key) | html %]:</label>
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<div class="Field">
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<input type="text" name="[% Data.Name | html %]" id="[% Data.Name | html %]" value="[% Data.SelectedID | html %]" class="W50pc"/>
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</div>
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<div class="Clear"></div>
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[% RenderBlockEnd("InputKey") %]
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[% RenderBlockStart("Input") %]
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<label for="[% Data.Name | html %]">[% Translate(Data.Label) | html %]:</label>
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<div class="Field">
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<input type="text" name="[% Data.Name | html %]" id="[% Data.Name | html %]" value="[% Data.SelectedID | html %]" class="W50pc"/>
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<p class="FieldExplanation">
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[% Translate(Data.Desc) | html %]
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</p>
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</div>
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<div class="Clear"></div>
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[% RenderBlockEnd("Input") %]
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[% RenderBlockStart("TextArea") %]
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<label for="[% Data.Name | html %]">[% Translate(Data.Label) | html %]:</label>
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<div class="Field">
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<textarea name="[% Data.Name | html %]" id="[% Data.Name | html %]" rows="[% Data.Rows | html %]" cols="[% Data.Cols | html %]">[% Data.SelectedID | html %]</textarea>
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<p class="FieldExplanation">
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[% Translate(Data.Desc) | html %]
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</p>
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</div>
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<div class="Clear"></div>
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[% RenderBlockEnd("TextArea") %]
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[% RenderBlockStart("Option") %]
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<label for="[% Data.Name | html %]">[% Translate(Data.Label) | html %] [% Translate(Data.Key) | html %]:</label>
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<div class="Field">
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[% Data.Option %]
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<p class="FieldExplanation">
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[% Translate(Data.Desc) | html %]
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</p>
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</div>
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<div class="Clear"></div>
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[% RenderBlockEnd("Option") %]
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[% RenderBlockStart("Upload") %]
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<label for="[% Data.Name | html %]">[% Translate(Data.Label) | html %] [% Translate(Data.Key) | html %]:</label>
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<div class="Field">
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<input name="[% Data.Name | html %]" id="[% Data.Name | html %]" type="file" class="fixed"/>
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<a href="">[% Data.Filename | html %]</a>
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</div>
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<div class="Clear"></div>
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[% RenderBlockEnd("Upload") %]
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[% RenderBlockStart("Password") %]
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<label for="[% Data.Name | html %]">[% Translate(Data.Label) | html %] [% Translate(Data.Key) | html %]:</label>
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<div class="Field">
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<input type="password" name="[% Data.Name | html %]" id="[% Data.Name | html %]" value="" class="W50pc"/>
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</div>
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<div class="Clear"></div>
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[% RenderBlockEnd("Password") %]
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[% RenderBlockEnd("SLAItem") %]
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<div class="Field SpacingTop">
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[% IF Data.SLAID %]
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<button class="CallForAction Primary" id="SubmitAndContinue" type="button" value="[% Translate("Save") | html %]"><span>[% Translate("Save") | html %]</span></button>
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[% Translate("or") | html %]
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<button class="CallForAction Primary" id="Submit" type="submit" value="[% Translate("Save") | html %]"><span>[% Translate("Save and finish") | html %]</span></button>
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[% ELSE %]
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<button class="CallForAction Primary" id="Submit" type="submit" value="[% Translate("Save") | html %]"><span>[% Translate("Save") | html %]</span></button>
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[% END %]
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[% Translate("or") | html %]
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<a href="[% Env("Baselink") %]Action=[% Env("Action") %]">[% Translate("Cancel") | html %]</a>
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</div>
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<div class="Clear"></div>
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</fieldset>
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</form>
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</div>
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[% RenderBlockEnd("SLAEdit") %]
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</div>
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</div>
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<div class="Clear"></div>
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</div>
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[% RenderBlockEnd("Overview") %]
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