114 lines
2.7 KiB
Perl
114 lines
2.7 KiB
Perl
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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package Kernel::System::Ticket::Permission::InvolvedCheck;
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use strict;
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use warnings;
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our @ObjectDependencies = (
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'Kernel::Config',
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'Kernel::System::CheckItem',
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'Kernel::System::Log',
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'Kernel::System::Ticket',
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);
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sub new {
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my ( $Type, %Param ) = @_;
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# allocate new hash for object
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my $Self = {};
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bless( $Self, $Type );
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return $Self;
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}
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sub Run {
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my ( $Self, %Param ) = @_;
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# check needed stuff
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for (qw(TicketID UserID Type)) {
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if ( !$Param{$_} ) {
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$Kernel::OM->Get('Kernel::System::Log')->Log(
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Priority => 'error',
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Message => "Need $_!",
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);
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return;
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}
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}
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# get ticket object
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my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
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# get ticket data without dynamic fields
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my %Ticket = $TicketObject->TicketGet(
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TicketID => $Param{TicketID},
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DynamicFields => 0,
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);
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return if !%Ticket;
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# get queue config
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my $Queues = $Kernel::OM->Get('Kernel::Config')->Get('Ticket::Permission::InvolvedCheck::Queues');
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# check queues
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if ( $Queues && ref $Queues eq 'HASH' && %{$Queues} && $Ticket{Queue} ) {
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return if !$Queues->{ $Ticket{Queue} };
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# get check item object
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my $CheckItemObject = $Kernel::OM->Get('Kernel::System::CheckItem');
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# extract permission list
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my @PermissionList = split ',', $Queues->{ $Ticket{Queue} };
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my %PermissionList;
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STRING:
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for my $String (@PermissionList) {
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next STRING if !$String;
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# trim the string
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$CheckItemObject->StringClean(
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StringRef => \$String,
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);
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next STRING if !$String;
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$PermissionList{$String} = 1;
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}
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# if a permission like 'note' is given, the 'ro' permission is required to calculate the right permission
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$PermissionList{ro} = 1;
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return if !$PermissionList{rw} && !$PermissionList{ $Param{Type} };
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}
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# get the history of the ticket
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my @TicketHistory = $TicketObject->HistoryGet(
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TicketID => $Param{TicketID},
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UserID => 1,
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);
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ROW:
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for my $Row (@TicketHistory) {
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next ROW if !$Row;
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next ROW if ref $Row ne 'HASH';
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next ROW if !$Row->{CreateBy};
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return 1 if $Row->{CreateBy} eq $Param{UserID};
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}
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# return no access
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return;
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}
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1;
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