213 lines
12 KiB
Plaintext
213 lines
12 KiB
Plaintext
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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## nofilter(TidyAll::Plugin::OTRS::TT::ScriptUsage)
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<div>
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<a name="Article[% Data.ArticleID | html %]"></a>
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<div class="WidgetSimple Expanded [% Data.SenderType | html %] [% IF Data.SenderType == 'customer' %]Incoming[% ELSE %]Outgoing[% END %] [% IF Data.IsVisibleForCustomer %]VisibleForCustomer[% ELSE %]NotVisibleForCustomer[% END %]">
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<div class="Header">
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<div class="WidgetAction Toggle">
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<a href="#" title="[% Translate("Show or hide the content") | html %]"><i class="fa fa-caret-right"></i><i class="fa fa-caret-down"></i></a>
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</div>
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<h2>
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[% Translate("#%s", Data.ArticleNumber) | html %] – [% Data.ArticleFields.Subject.Value | truncate(100) | html %]
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– <span class="[% Data.ArticleFields.Sender.ValueHidden | html %]">[% Data.ArticleFields.Sender.Value | html %]</span> <span class="[% Data.ArticleFields.Sender.RealnameHidden | html %]">[% Data.ArticleFields.Sender.Realname | html %]</span>
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– <span title="[% Translate("Created") | html %]: [% Data.CreateTime | Localize("TimeShort") %]">[% Data.CreateTime | Localize("TimeShort") %]</span> [% Translate("via %s", Translate(Data.CommunicationChannel)) | html %]
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[% IF Data.CreateByUser %]
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[% Translate("by %s", Data.CreateByUser) | html %]
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[% END %]
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</h2>
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<div class="ActionMenu Visible">
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<div class="WidgetAction Expand">
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<a href="#" title="[% Translate("Toggle article details") | html %]"><i class="fa fa-info"></i></a>
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</div>
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</div>
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</div>
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<div class="WidgetMenu [% IF !Config("Ticket::Frontend::ArticleHeadVisibleDefault") %]Hidden[% END %]">
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<div class="ArticleMailHeader">
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<fieldset class="TableLike FixedLabelSmall">
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[% FOREACH ArticleField IN Data.ArticleFields.values.nsort("Prio") %]
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[% IF ArticleField.Label == "From" || ArticleField.Label == "To" || ArticleField.Label == "Cc" || ArticleField.Label == "Bcc" %]
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<label class="Switchable">[% Translate(ArticleField.Label) | html %]:</label>
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<p class="Value" title="[% ArticleField.Value | html %]">
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<span class="Switch [% ArticleField.ValueHidden | html %]">[% ArticleField.Value | html %]</span>
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<span class="Switch [% ArticleField.RealnameHidden | html %]">[% ArticleField.Realname | html %]</span>
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</p>
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<div class="Clear"></div>
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[% ELSIF ArticleField.Type == "ArticleOption" %]
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<!-- show article options like signed, crypted, ...-->
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<label>[% Translate(ArticleField.Label) | html %]:</label>
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<div title="[% ArticleField.Value | html %]" class="[% ArticleField.Class | html %] Value">
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[% Translate(ArticleField.Value) | html %]
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</div>
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<div class="Clear"></div>
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[% ELSIF ArticleField.Label == "Subject" %]
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<!-- Include the full subject so that it can be copied. The one in the title bar is shortened. -->
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<label>[% Translate("Subject") | html %]:</label>
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<p class="Value">[% ArticleField.Value | html %]</p>
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<div class="Clear"></div>
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[% END %]
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[% END %]
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[% FOREACH ArticleField IN Data.ArticleMetaFields %]
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<!-- show accounted time and dynamic fields -->
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<label>[% Translate(ArticleField.value.Label) | html %]:</label>
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[% IF ArticleField.value.Link %]
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<p class="Value" title="[% ArticleField.value.Title %]">
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<a href="[% ArticleField.value.Link | Interpolate %]"
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[% IF ArticleField.value.LinkPreview %] data-trigger="floater" data-floater-url="[% ArticleField.value.LinkPreview | Interpolate %]"[% END %]
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target="_blank" class="DynamicFieldLink">
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[% ArticleField.value.Value %]
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</a>
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</p>
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[% ELSE %]
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<p class="Value" title="[% ArticleField.value.Title %]">[% ArticleField.value.Value %]</p>
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[% END %]
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<div class="Clear"></div>
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[% END %]
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</fieldset>
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</div>
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</div>
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<div class="Content">
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[% RenderBlockStart("TransmissionStatusMessage") %]
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[% IF Data.Status == 'Failed' || Data.Status == 'Processing' %]
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<div class="WidgetMessage Top [% IF Data.Status == 'Failed' %]Error[% ELSIF Data.Status == 'Processing' %]Warning[% END %]">
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<p>
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[% IF Data.Status == "Failed" %]
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[% Translate("Sending of this message has failed.") | html %]
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[[% Data.CreateTime | Localize("TimeShort") %]] [% Data.Message | html %]
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[% ELSIF Data.Status == "Processing" %]
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[% IF Data.Attempts && Data.DueTime %]
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[% Translate("This message is being processed. Already tried to send %s time(s). Next try will be %s.", Data.Attempts, Localize(Data.DueTime, "TimeShort")) | html %]
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[% ELSE %]
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[% Translate("This message has been queued for sending.") | html %]
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[% END %]
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[% END %]
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</p>
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</div>
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[% END %]
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[% RenderBlockEnd("TransmissionStatusMessage") %]
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[% RenderBlockStart("BrowserLinkMessage") %]
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# Show info, that links within the iframe must be clicked with strg/cmd/shift (depending on the used browser and os)
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# to open the links in a new window without the security permissions given to the iframe
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<div class="MessageBrowser">
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<p>
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[% Translate("To open links in the following article, you might need to press Ctrl or Cmd or Shift key while clicking the link (depending on your browser and OS).") | html %]
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</p>
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<a class="Close" title="[% Translate("Close this message") | html %]" href="#"><i class="fa fa-times"></i></a>
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</div>
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[% RenderBlockEnd("BrowserLinkMessage") %]
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<div class="ArticleMailContent">
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<div class="Avatar">
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[% IF Config("Frontend::AvatarEngine") == 'Gravatar' && Data.SenderImage %]
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<div class="ArticleSenderImage">
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<img src="[% Data.SenderImage | url %]" title="[% Data.From | html %]" />
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</div>
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[% ELSE %]
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<div class="ArticleSenderInitials">
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<span>[% Data.SenderInitials | html %]</span>
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</div>
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[% END %]
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</div>
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[% PROCESS ArticleActionMenu.tt %]
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[% IF Data.HTML %]
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<div class="ArticleMailContentHTMLWrapper">
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# execute IFrame JS asynchronously. Otherwise it could happen before our API was loaded
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# the following JS code must be within the template, otherwise it could happen, that also this code itself is not loaded yet
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<script>
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function CheckIFrameHeight(IFrameID) {
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if (typeof Core === 'object' && typeof Core.Agent === 'object' && typeof Core.Agent.TicketZoom === 'object') {
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Core.Agent.TicketZoom.IframeAutoHeight($('#' + IFrameID));
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}
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else {
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window.setTimeout(function () {
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CheckIFrameHeight(IFrameID);
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}, 500);
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}
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}
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</script>
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# Use the HTML5 sandbox attribute to prevent plugins and scripts from being executed in the browser.
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# Append session info to URL because IE will not send cookies.
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# Set 'allow-popups' to allow IE10+ to open links. ref: http://www.w3.org/html/wg/wiki/ChangeProposals/sandbox_allow_popups
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<iframe sandbox="allow-same-origin allow-popups ms-allow-popups allow-popups-to-escape-sandbox" width="100%" frameborder="0" id="Iframe[% Data.ArticleID | html %]" onload="window.setTimeout( function (){ CheckIFrameHeight('Iframe[% Data.ArticleID | html %]'); }, 500);" src="[% Env("Baselink") %]Action=AgentTicketArticleContent;Subaction=HTMLView;TicketID=[% Data.TicketID | html %];ArticleID=[% Data.ArticleID | html %];FileID=[% Data.HTMLBodyAttachmentID | html %];[% IF !Config("SessionUseCookie") %][% Env("SessionName") | html %]=[% Env("SessionID") | html %][% END %]"></iframe>
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<script type="text/javascript">
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// workaround for firefox, which seems to cache the src attribute of iframes sometimes which leads to
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// the wrong iframe content being displayed (see https://bugzilla.mozilla.org/show_bug.cgi?id=356558)
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document.getElementById('Iframe[% Data.ArticleID | html %]').contentWindow.location.href = document.getElementById('Iframe[% Data.ArticleID | html %]').src
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</script>
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</div>
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[% ELSE %]
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[% Data.BodyNote %]
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<div class="ArticleBody">
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[% Data.Body %]
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</div>
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[% END %]
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[% IF Data.ArticleModuleMeta && Data.ArticleModuleMeta.size() %]
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<div class="ArticleMeta">
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[% FOREACH Entry IN Data.ArticleModuleMeta %]
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<div>
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<h2>[% Entry.Name | html %]</h2>
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<ul>
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[% FOREACH Item IN Entry.Matches %]
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<li><a href="[% Item.URL | html %]"[% IF Item.URLPreview %] data-trigger="floater" data-floater-url="[% Item.URLPreview | html %]"[% END %] target="[% Item.Target | html %]">[% Item.Text | truncate(100) | html %]</a></li>
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[% END %]
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</ul>
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</div>
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[% END %]
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</div>
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[% END %]
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[% IF Data.Attachments && Data.Attachments.size() %]
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<ul class="ArticleAttachments">
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[% FOREACH Attachment IN Data.Attachments %]
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<li title="[% Attachment.Filename | html %]">
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<h5>[% Attachment.Filename | html %]</h5>
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[% IF Attachment.ContentType.match('image') %]
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[% Translate("Image") | html %]
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[% ELSIF Attachment.ContentType == "application/pdf" %]
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[% Translate("PDF") | html %]
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[% ELSE %]
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[% Translate("Unknown") | html %]
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[% END %]
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–
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[% Attachment.FilesizeRaw | Localize("Filesize") %]
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<div>
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[% FOREACH Item IN Attachment.Links %]
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[% IF Item.Action == "Download" %]
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<a class="[% Item.Class %]" href="[% Item.Link %]" title="[% Translate("Download") | html %] [% Attachment.Filename | html %]" [% Item.Target %]>
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<i class="fa fa-download"></i>
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</a>
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[% ELSIF Item.Link %]
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<a class="[% Item.Class %]" href="[% Item.Link %]" title="[% Translate("View") | html %] [% Attachment.Filename | html %]" [% Item.Target %]>
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<i class="fa fa-search"></i>
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</a>
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[% END %]
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[% END %]
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</div>
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</li>
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[% END %]
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</ul>
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[% END %]
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</div>
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</div>
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</div>
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</div>
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