140 lines
4.6 KiB
Perl
140 lines
4.6 KiB
Perl
# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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package Kernel::Output::HTML::NavBar::AgentTicketProcess;
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use parent 'Kernel::Output::HTML::Base';
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use strict;
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use warnings;
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use Kernel::System::VariableCheck qw(:all);
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our @ObjectDependencies = (
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'Kernel::Config',
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'Kernel::System::Cache',
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'Kernel::System::Ticket',
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'Kernel::System::ProcessManagement::Process',
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);
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sub Run {
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my ( $Self, %Param ) = @_;
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# get config object
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my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
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# get process management configuration
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my $FrontendModuleConfig = $ConfigObject->Get('Frontend::Module')->{AgentTicketProcess};
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my $FrontendNavigationConfig = $ConfigObject->Get('Frontend::Navigation')->{AgentTicketProcess};
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# check if the registration config is valid
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return if !IsHashRefWithData($FrontendModuleConfig);
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return if !IsHashRefWithData($FrontendNavigationConfig);
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return if !IsArrayRefWithData( $FrontendNavigationConfig->{'002-ProcessManagement'} );
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my $NameForID = $FrontendNavigationConfig->{'002-ProcessManagement'}->[0]->{Name};
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$NameForID =~ s/[ &;]//ig;
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# check if the module name is valid
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return if !$NameForID;
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my $DisplayMenuItem;
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# check the cache
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my $CacheKey = 'ProcessManagement::UserID' . $Self->{UserID} . '::DisplayMenuItem';
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# get cache object
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my $CacheObject = $Kernel::OM->Get('Kernel::System::Cache');
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my $Cache = $CacheObject->Get(
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Type => 'ProcessManagement_Process',
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Key => $CacheKey,
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);
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# set the cache value to show or hide the menu item (if value exists)
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if ( $Cache && ref $Cache eq 'SCALAR' ) {
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$DisplayMenuItem = ${$Cache};
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}
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# otherwise determine the value by quering the process object
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else {
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$DisplayMenuItem = 0;
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my $Processes = $ConfigObject->Get('Process');
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# avoid error messages when there is no processes and call ProcessList
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if ( IsHashRefWithData($Processes) ) {
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# get process list
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my $ProcessList = $Kernel::OM->Get('Kernel::System::ProcessManagement::Process')->ProcessList(
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ProcessState => ['Active'],
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Interface => ['AgentInterface'],
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);
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# prepare process list for ACLs, use only entities instead of names, convert from
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# P1 => Name to P1 => P1. As ACLs should work only against entities
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my %ProcessListACL = map { $_ => $_ } sort keys %{$ProcessList};
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# get ticket object
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my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket');
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# validate the ProcessList with stored ACLs
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my $ACL = $TicketObject->TicketAcl(
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ReturnType => 'Process',
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ReturnSubType => '-',
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Data => \%ProcessListACL,
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UserID => $Self->{UserID},
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);
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if ( IsHashRefWithData($ProcessList) && $ACL ) {
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# get ACL results
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my %ACLData = $TicketObject->TicketAclData();
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# recover process names
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my %ReducedProcessList = map { $_ => $ProcessList->{$_} } sort keys %ACLData;
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# replace original process list with the reduced one
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$ProcessList = \%ReducedProcessList;
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}
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# set the value to show or hide the menu item (based in process list)
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if ( IsHashRefWithData($ProcessList) ) {
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$DisplayMenuItem = 1;
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}
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}
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# get the cache TTL (in seconds)
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my $CacheTTL = int( $Kernel::OM->Get('Kernel::Config')->Get('Process::NavBar::CacheTTL') || 900 );
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# set cache
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$CacheObject->Set(
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Type => 'ProcessManagement_Process',
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Key => $CacheKey,
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Value => \$DisplayMenuItem,
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TTL => $CacheTTL,
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);
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}
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# return nothing to display the menu item
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return if $DisplayMenuItem;
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# frontend module is enabled but there is no selectable process, then remove the menu entry
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my $NavBarName = $FrontendModuleConfig->{NavBarName};
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my $Priority = sprintf( '%07d', $FrontendNavigationConfig->{'002-ProcessManagement'}->[0]->{Prio} );
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my %Return = %{ $Param{NavBar}->{Sub} || {} };
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# remove AgentTicketProcess from the TicketMenu
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delete $Return{$NavBarName}->{$Priority};
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return ( Sub => \%Return );
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}
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1;
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