92 lines
2.1 KiB
Perl
92 lines
2.1 KiB
Perl
# --
|
|
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
|
|
# --
|
|
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
|
|
# the enclosed file COPYING for license information (GPL). If you
|
|
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
|
|
# --
|
|
|
|
package Kernel::Output::HTML::ArticleAction::AgentTicketNote;
|
|
|
|
use strict;
|
|
use warnings;
|
|
|
|
use Kernel::Language qw(Translatable);
|
|
|
|
our @ObjectDependencies = (
|
|
'Kernel::Config',
|
|
'Kernel::Output::HTML::Layout',
|
|
'Kernel::System::Log',
|
|
);
|
|
|
|
sub new {
|
|
my ( $Type, %Param ) = @_;
|
|
|
|
# allocate new hash for object
|
|
my $Self = {};
|
|
bless( $Self, $Type );
|
|
|
|
return $Self;
|
|
}
|
|
|
|
# optional AclActionLookup
|
|
sub CheckAccess {
|
|
my ( $Self, %Param ) = @_;
|
|
|
|
# Check needed stuff.
|
|
for my $Needed (qw(Ticket Article ChannelName UserID)) {
|
|
if ( !$Param{$Needed} ) {
|
|
$Kernel::OM->Get('Kernel::System::Log')->Log(
|
|
Priority => 'error',
|
|
Message => "Need $Needed!",
|
|
);
|
|
return;
|
|
}
|
|
}
|
|
|
|
# check basic conditions
|
|
if ( $Param{ChannelName} ne 'Internal' ) {
|
|
return;
|
|
}
|
|
|
|
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
|
|
|
|
# check if module is registered
|
|
return if !$ConfigObject->Get('Frontend::Module')->{AgentTicketNote};
|
|
|
|
# check Acl
|
|
return if !$Param{AclActionLookup}->{AgentTicketNote};
|
|
|
|
return 1;
|
|
}
|
|
|
|
sub GetConfig {
|
|
my ( $Self, %Param ) = @_;
|
|
|
|
# Check needed stuff.
|
|
for my $Needed (qw(Ticket Article UserID)) {
|
|
if ( !$Param{$Needed} ) {
|
|
$Kernel::OM->Get('Kernel::System::Log')->Log(
|
|
Priority => 'error',
|
|
Message => "Need $Needed!",
|
|
);
|
|
return;
|
|
}
|
|
}
|
|
|
|
my $Link = "Action=AgentTicketNote;TicketID=$Param{Ticket}->{TicketID};ReplyToArticle=$Param{Article}->{ArticleID}";
|
|
my $Description = Translatable('Reply to note');
|
|
|
|
my %MenuItem = (
|
|
ItemType => 'Link',
|
|
Description => $Description,
|
|
Name => $Description,
|
|
Class => 'AsPopup PopupType_TicketAction',
|
|
Link => $Link,
|
|
);
|
|
|
|
return ( \%MenuItem );
|
|
}
|
|
|
|
1;
|