# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ProcessManagement::TransitionAction::DynamicFieldSet;
use strict;
use warnings;
use utf8;
use Kernel::System::VariableCheck qw(:all);
use parent qw(Kernel::System::ProcessManagement::TransitionAction::Base);
our @ObjectDependencies = (
'Kernel::System::DynamicField',
'Kernel::System::DynamicField::Backend',
'Kernel::System::Log',
);
=head1 NAME
Kernel::System::ProcessManagement::TransitionAction::DynamicFieldSet - A module to set a new ticket owner
=head1 DESCRIPTION
All DynamicFieldSet functions.
=head1 PUBLIC INTERFACE
=head2 new()
Don't use the constructor directly, use the ObjectManager instead:
my $DynamicFieldSetObject = $Kernel::OM->Get('Kernel::System::ProcessManagement::TransitionAction::DynamicFieldSet');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
=head2 Run()
Run Data
my $DynamicFieldSetResult = $DynamicFieldSetActionObject->Run(
UserID => 123,
Ticket => \%Ticket, # required
ProcessEntityID => 'P123',
ActivityEntityID => 'A123',
TransitionEntityID => 'T123',
TransitionActionEntityID => 'TA123',
Config => {
MasterSlave => 'Master',
Approved => '1',
UserID => 123, # optional, to override the UserID from the logged user
}
);
Ticket contains the result of TicketGet including DynamicFields
Config is the Config Hash stored in a Process::TransitionAction's Config key
If a Dynamic Field is named UserID (to avoid conflicts) it must be set in the config as:
DynamicField_UserID => $Value,
Returns:
$DynamicFieldSetResult = 1; # 0
);
=cut
sub Run {
my ( $Self, %Param ) = @_;
# define a common message to output in case of any error
my $CommonMessage = "Process: $Param{ProcessEntityID} Activity: $Param{ActivityEntityID}"
. " Transition: $Param{TransitionEntityID}"
. " TransitionAction: $Param{TransitionActionEntityID} - ";
# check for missing or wrong params
my $Success = $Self->_CheckParams(
%Param,
CommonMessage => $CommonMessage,
);
return if !$Success;
# override UserID if specified as a parameter in the TA config
$Param{UserID} = $Self->_OverrideUserID(%Param);
# special case for DyanmicField UserID, convert form DynamicField_UserID to UserID
if ( defined $Param{Config}->{DynamicField_UserID} ) {
$Param{Config}->{UserID} = $Param{Config}->{DynamicField_UserID};
delete $Param{Config}->{DynamicField_UserID};
}
# use ticket attributes if needed
$Self->_ReplaceTicketAttributes(%Param);
$Self->_ReplaceAdditionalAttributes(%Param);
# get dynamic field objects
my $DynamicFieldObject = $Kernel::OM->Get('Kernel::System::DynamicField');
my $DynamicFieldBackendObject = $Kernel::OM->Get('Kernel::System::DynamicField::Backend');
for my $CurrentDynamicField ( sort keys %{ $Param{Config} } ) {
# get required DynamicField config
my $DynamicFieldConfig = $DynamicFieldObject->DynamicFieldGet(
Name => $CurrentDynamicField,
);
# check if we have a valid DynamicField
if ( !IsHashRefWithData($DynamicFieldConfig) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => $CommonMessage
. "Can't get DynamicField config for DynamicField: '$CurrentDynamicField'!",
);
return;
}
# try to set the configured value
my $Success = $DynamicFieldBackendObject->ValueSet(
DynamicFieldConfig => $DynamicFieldConfig,
ObjectID => $Param{Ticket}->{TicketID},
Value => $Param{Config}->{$CurrentDynamicField},
UserID => $Param{UserID},
);
# check if everything went right
if ( !$Success ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => $CommonMessage
. "Can't set value '"
. $Param{Config}->{$CurrentDynamicField}
. "' for DynamicField '$CurrentDynamicField',"
. "TicketID '" . $Param{Ticket}->{TicketID} . "'!",
);
return;
}
}
return 1;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L.
=cut