# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --


<fieldset class="TableLike FixedLabel">

[% RenderBlockStart("ContentSmallCustomerIDStatusEscalatedTickets") %]
    <label>[% Translate("Escalated tickets") | html %]:</label>
    <div class="Field">
        <a href="[% Env("Baselink") %]Action=AgentTicketSearch;Subaction=Search;EscalationTimeSearchType=TimePoint;TicketEscalationTimePointStart=Before;TicketEscalationTimePointFormat=minute;TicketEscalationTimePoint=1;CustomerIDRaw=[% Data.CustomerID | uri %]">
            [% Data.Count | html %]
        </a>
    </div>
    <div class="Clear"></div>
[% RenderBlockEnd("ContentSmallCustomerIDStatusEscalatedTickets") %]

[% RenderBlockStart("ContentSmallCustomerIDStatusOpenTickets") %]
    <label>[% Translate("Open tickets") | html %]:</label>
    <div class="Field">
        <a href="[% Env("Baselink") %]Action=AgentTicketSearch;Subaction=Search;StateType=Open;CustomerIDRaw=[% Data.CustomerID | uri %]">
            [% Data.Count | html %]
        </a>
    </div>
    <div class="Clear"></div>
[% RenderBlockEnd("ContentSmallCustomerIDStatusOpenTickets") %]

[% RenderBlockStart("ContentSmallCustomerIDStatusClosedTickets") %]
    <label>[% Translate("Closed tickets") | html %]:</label>
    <div class="Field">
        <a href="[% Env("Baselink") %]Action=AgentTicketSearch;Subaction=Search;StateType=Closed;CustomerIDRaw=[% Data.CustomerID | uri %]">
            [% Data.Count | html %]
        </a>
    </div>
    <div class="Clear"></div>
[% RenderBlockEnd("ContentSmallCustomerIDStatusClosedTickets") %]

[% RenderBlockStart("ContentSmallCustomerIDStatusAllTickets") %]
    <label>[% Translate("All tickets") | html %]:</label>
    <div class="Field">
        <a href="[% Env("Baselink") %]Action=AgentTicketSearch;Subaction=Search;CustomerIDRaw=[% Data.CustomerID | uri %]">
            [% Data.Count | html %]
        </a>
    </div>
    <div class="Clear"></div>
[% RenderBlockEnd("ContentSmallCustomerIDStatusAllTickets") %]

[% RenderBlockStart("ContentSmallCustomerIDStatusArchivedTickets") %]
    <label>[% Translate("Archived tickets") | html %]:</label>
    <div class="Field">
        <a href="[% Env("Baselink") %]Action=AgentTicketSearch;Subaction=Search;CustomerIDRaw=[% Data.CustomerID | uri %];SearchInArchive=ArchivedTickets">
            [% Data.Count | html %]
        </a>
    </div>
    <div class="Clear"></div>
[% RenderBlockEnd("ContentSmallCustomerIDStatusArchivedTickets") %]

</fieldset>