# -- # Copyright (C) 2001-2019 OTRS AG, https://otrs.com/ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt. # -- package Kernel::Output::HTML::ArticleAction::AgentTicketMessageLog; use strict; use warnings; use Kernel::Language qw(Translatable); use Kernel::System::VariableCheck qw(IsHashRefWithData); our @ObjectDependencies = ( 'Kernel::Config', 'Kernel::System::CommunicationLog::DB', 'Kernel::System::Log', 'Kernel::System::Group', ); sub new { my ( $Type, %Param ) = @_; my $Self = {}; bless( $Self, $Type ); return $Self; } sub CheckAccess { my ( $Self, %Param ) = @_; for my $Needed (qw(Ticket Article ChannelName UserID)) { if ( !$Param{$Needed} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need $Needed!", ); return; } } # Check basic conditions. if ( $Param{ChannelName} ne 'Email' ) { return; } my $Config = $Kernel::OM->Get('Kernel::Config')->Get('Frontend::Module')->{AdminCommunicationLog}; # Check if module is registered. return if !$Config; # If no group or RO group is specified, always allow access. return 1 if !@{ $Config->{Group} || [] } && !@{ $Config->{GroupRo} || [] }; my $GroupObject = $Kernel::OM->Get('Kernel::System::Group'); # Check group access for frontend module. my $Permission; TYPE: for my $Type (qw(Group GroupRo)) { GROUP: for my $Group ( @{ $Config->{$Type} || [] } ) { $Permission = $GroupObject->PermissionCheck( UserID => $Param{UserID}, GroupName => $Group, Type => 'rw', ); last GROUP if $Permission; } last TYPE if $Permission; } return $Permission; } sub GetConfig { my ( $Self, %Param ) = @_; for my $Needed (qw(Ticket Article UserID)) { if ( !$Param{$Needed} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need $Needed!", ); return; } } my $CommunicationLogDBObj = $Kernel::OM->Get( 'Kernel::System::CommunicationLog::DB', ); my $Result = $CommunicationLogDBObj->ObjectLookupGet( TargetObjectID => $Param{Article}->{ArticleID}, TargetObjectType => 'Article', ObjectLogType => 'Message', ); return if !$Result || !%{$Result}; my $ObjectLogID = $Result->{ObjectLogID}; my $CommunicationID = $Result->{CommunicationID}; my %MenuItem = ( ItemType => 'Link', Description => Translatable('View message log details for this article'), Name => Translatable('Message Log'), Link => "Action=AdminCommunicationLog;Subaction=Zoom;CommunicationID=$CommunicationID;ObjectLogID=$ObjectLogID" ); return ( \%MenuItem ); } 1;