# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::CustomerAuth;
use strict;
use warnings;
use Kernel::Language qw(Translatable);
our @ObjectDependencies = (
'Kernel::Config',
'Kernel::System::CustomerUser',
'Kernel::System::DateTime',
'Kernel::System::Log',
'Kernel::System::Main',
'Kernel::System::SystemMaintenance',
);
=head1 NAME
Kernel::System::CustomerAuth - customer authentication module.
=head1 DESCRIPTION
The authentication module for the customer interface.
=head1 PUBLIC INTERFACE
=head2 new()
Don't use the constructor directly, use the ObjectManager instead:
my $CustomerAuthObject = $Kernel::OM->Get('Kernel::System::CustomerAuth');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
# get needed objects
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
my $MainObject = $Kernel::OM->Get('Kernel::System::Main');
# load auth modules
SOURCE:
for my $Count ( '', 1 .. 10 ) {
my $GenericModule = $ConfigObject->Get("Customer::AuthModule$Count");
next SOURCE if !$GenericModule;
if ( !$MainObject->Require($GenericModule) ) {
$MainObject->Die("Can't load backend module $GenericModule! $@");
}
$Self->{"Backend$Count"} = $GenericModule->new( %{$Self}, Count => $Count );
}
# load 2factor auth modules
SOURCE:
for my $Count ( '', 1 .. 10 ) {
my $GenericModule = $ConfigObject->Get("Customer::AuthTwoFactorModule$Count");
next SOURCE if !$GenericModule;
if ( !$MainObject->Require($GenericModule) ) {
$MainObject->Die("Can't load backend module $GenericModule! $@");
}
$Self->{"AuthTwoFactorBackend$Count"} = $GenericModule->new( %{$Self}, Count => $Count );
}
# Initialize last error message
$Self->{LastErrorMessage} = '';
return $Self;
}
=head2 GetOption()
Get module options. Currently there is just one option, "PreAuth".
if ($AuthObject->GetOption(What => 'PreAuth')) {
print "No login screen is needed. Authentication is based on other options. E. g. $ENV{REMOTE_USER}\n";
}
=cut
sub GetOption {
my ( $Self, %Param ) = @_;
return $Self->{Backend}->GetOption(%Param);
}
=head2 Auth()
The authentication function.
if ($AuthObject->Auth(User => $User, Pw => $Pw)) {
print "Auth ok!\n";
}
else {
print "Auth invalid!\n";
}
=cut
sub Auth {
my ( $Self, %Param ) = @_;
# get customer user object
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
my $CustomerUserObject = $Kernel::OM->Get('Kernel::System::CustomerUser');
# use all 11 backends and return on first auth
my $User;
COUNT:
for ( '', 1 .. 10 ) {
# next on no config setting
next COUNT if !$Self->{"Backend$_"};
# check auth backend
$User = $Self->{"Backend$_"}->Auth(%Param);
# next on no success
next COUNT if !$User;
# check 2factor auth backends
my $TwoFactorAuth;
TWOFACTORSOURCE:
for my $Count ( '', 1 .. 10 ) {
# return on no config setting
next TWOFACTORSOURCE if !$Self->{"AuthTwoFactorBackend$Count"};
# 2factor backend
my $AuthOk = $Self->{"AuthTwoFactorBackend$Count"}->Auth(
TwoFactorToken => $Param{TwoFactorToken},
User => $User,
);
$TwoFactorAuth = $AuthOk ? 'passed' : 'failed';
last TWOFACTORSOURCE if $AuthOk;
}
# if at least one 2factor auth backend was checked but none was successful,
# it counts as a failed login
if ( $TwoFactorAuth && $TwoFactorAuth ne 'passed' ) {
$User = undef;
last COUNT;
}
# remember auth backend
if ($User) {
$CustomerUserObject->SetPreferences(
Key => 'UserAuthBackend',
Value => $_,
UserID => $User,
);
last COUNT;
}
}
# check if record exists
if ( !$User ) {
my %CustomerData = $CustomerUserObject->CustomerUserDataGet( User => $Param{User} );
if (%CustomerData) {
my $Count = $CustomerData{UserLoginFailed} || 0;
$Count++;
$CustomerUserObject->SetPreferences(
Key => 'UserLoginFailed',
Value => $Count,
UserID => $CustomerData{UserLogin},
);
}
return;
}
# check if user is valid
my %CustomerData = $CustomerUserObject->CustomerUserDataGet( User => $User );
if ( defined $CustomerData{ValidID} && $CustomerData{ValidID} ne 1 ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'notice',
Message => "CustomerUser: '$User' is set to invalid, can't login!",
);
return;
}
return $User if !%CustomerData;
# reset failed logins
$CustomerUserObject->SetPreferences(
Key => 'UserLoginFailed',
Value => 0,
UserID => $CustomerData{UserLogin},
);
# on system maintenance customers
# shouldn't be allowed get into the system
my $ActiveMaintenance = $Kernel::OM->Get('Kernel::System::SystemMaintenance')->SystemMaintenanceIsActive();
# check if system maintenance is active
if ($ActiveMaintenance) {
$Self->{LastErrorMessage} =
$ConfigObject->Get('SystemMaintenance::IsActiveDefaultLoginErrorMessage')
|| Translatable("It is currently not possible to login due to a scheduled system maintenance.");
return;
}
# last login preferences update
my $DateTimeObject = $Kernel::OM->Create('Kernel::System::DateTime');
$CustomerUserObject->SetPreferences(
Key => 'UserLastLogin',
Value => $DateTimeObject->ToEpoch(),
UserID => $CustomerData{UserLogin},
);
return $User;
}
=head2 GetLastErrorMessage()
Retrieve $Self->{LastErrorMessage} content.
my $AuthErrorMessage = $AuthObject->GetLastErrorMessage();
Result:
$AuthErrorMessage = "An error string message.";
=cut
sub GetLastErrorMessage {
my ( $Self, %Param ) = @_;
return $Self->{LastErrorMessage};
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L.
=cut