# -- # Copyright (C) 2001-2019 OTRS AG, https://otrs.com/ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt. # -- package Kernel::System::Ticket::CustomerPermission::CustomerGroupCheck; use strict; use warnings; our @ObjectDependencies = ( 'Kernel::Config', 'Kernel::System::CustomerGroup', 'Kernel::System::CustomerUser', 'Kernel::System::Log', 'Kernel::System::Ticket', ); sub new { my ( $Type, %Param ) = @_; # allocate new hash for object my $Self = {}; bless( $Self, $Type ); return $Self; } sub Run { my ( $Self, %Param ) = @_; # check needed stuff for my $Needed (qw(TicketID UserID Type)) { if ( !$Param{$Needed} ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'error', Message => "Need $Needed!", ); return; } } # disable output of customer company tickets if configured return if $Kernel::OM->Get('Kernel::Config')->Get('Ticket::Frontend::CustomerDisableCompanyTicketAccess'); # get ticket data my %Ticket = $Kernel::OM->Get('Kernel::System::Ticket')->TicketGet( TicketID => $Param{TicketID}, DynamicFields => 0, ); return if !%Ticket; return if !$Ticket{CustomerID}; # only active if customer group support is enabled return if !$Kernel::OM->Get('Kernel::Config')->Get('CustomerGroupSupport'); # only active if extra permission context is enabled my $CustomerGroupObject = $Kernel::OM->Get('Kernel::System::CustomerGroup'); my $ExtraPermissionContext = $CustomerGroupObject->GroupContextNameGet( SysConfigName => '100-CustomerID-other', ); return if !$ExtraPermissionContext; # get customer user object my $CustomerUserObject = $Kernel::OM->Get('Kernel::System::CustomerUser'); # get all customer ids my @CustomerIDs = $CustomerUserObject->CustomerIDs( User => $Param{UserID}, ); # check all CustomerIDs for access to other CustomerIDs via group assignment for my $CustomerID (@CustomerIDs) { my %GroupList = $CustomerGroupObject->GroupCustomerList( CustomerID => $CustomerID, Type => $Param{Type}, Context => $ExtraPermissionContext, Result => 'HASH', ); return 1 if $GroupList{ $Ticket{GroupID} }; } # return no access return; } 1;