# -- # Copyright (C) 2001-2019 OTRS AG, https://otrs.com/ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (GPL). If you # did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt. # -- package Kernel::System::CustomerAuth; use strict; use warnings; use Kernel::Language qw(Translatable); our @ObjectDependencies = ( 'Kernel::Config', 'Kernel::System::CustomerUser', 'Kernel::System::DateTime', 'Kernel::System::Log', 'Kernel::System::Main', 'Kernel::System::SystemMaintenance', ); =head1 NAME Kernel::System::CustomerAuth - customer authentication module. =head1 DESCRIPTION The authentication module for the customer interface. =head1 PUBLIC INTERFACE =head2 new() Don't use the constructor directly, use the ObjectManager instead: my $CustomerAuthObject = $Kernel::OM->Get('Kernel::System::CustomerAuth'); =cut sub new { my ( $Type, %Param ) = @_; # allocate new hash for object my $Self = {}; bless( $Self, $Type ); # get needed objects my $ConfigObject = $Kernel::OM->Get('Kernel::Config'); my $MainObject = $Kernel::OM->Get('Kernel::System::Main'); # load auth modules SOURCE: for my $Count ( '', 1 .. 10 ) { my $GenericModule = $ConfigObject->Get("Customer::AuthModule$Count"); next SOURCE if !$GenericModule; if ( !$MainObject->Require($GenericModule) ) { $MainObject->Die("Can't load backend module $GenericModule! $@"); } $Self->{"Backend$Count"} = $GenericModule->new( %{$Self}, Count => $Count ); } # load 2factor auth modules SOURCE: for my $Count ( '', 1 .. 10 ) { my $GenericModule = $ConfigObject->Get("Customer::AuthTwoFactorModule$Count"); next SOURCE if !$GenericModule; if ( !$MainObject->Require($GenericModule) ) { $MainObject->Die("Can't load backend module $GenericModule! $@"); } $Self->{"AuthTwoFactorBackend$Count"} = $GenericModule->new( %{$Self}, Count => $Count ); } # Initialize last error message $Self->{LastErrorMessage} = ''; return $Self; } =head2 GetOption() Get module options. Currently there is just one option, "PreAuth". if ($AuthObject->GetOption(What => 'PreAuth')) { print "No login screen is needed. Authentication is based on other options. E. g. $ENV{REMOTE_USER}\n"; } =cut sub GetOption { my ( $Self, %Param ) = @_; return $Self->{Backend}->GetOption(%Param); } =head2 Auth() The authentication function. if ($AuthObject->Auth(User => $User, Pw => $Pw)) { print "Auth ok!\n"; } else { print "Auth invalid!\n"; } =cut sub Auth { my ( $Self, %Param ) = @_; # get customer user object my $ConfigObject = $Kernel::OM->Get('Kernel::Config'); my $CustomerUserObject = $Kernel::OM->Get('Kernel::System::CustomerUser'); # use all 11 backends and return on first auth my $User; COUNT: for ( '', 1 .. 10 ) { # next on no config setting next COUNT if !$Self->{"Backend$_"}; # check auth backend $User = $Self->{"Backend$_"}->Auth(%Param); # next on no success next COUNT if !$User; # check 2factor auth backends my $TwoFactorAuth; TWOFACTORSOURCE: for my $Count ( '', 1 .. 10 ) { # return on no config setting next TWOFACTORSOURCE if !$Self->{"AuthTwoFactorBackend$Count"}; # 2factor backend my $AuthOk = $Self->{"AuthTwoFactorBackend$Count"}->Auth( TwoFactorToken => $Param{TwoFactorToken}, User => $User, ); $TwoFactorAuth = $AuthOk ? 'passed' : 'failed'; last TWOFACTORSOURCE if $AuthOk; } # if at least one 2factor auth backend was checked but none was successful, # it counts as a failed login if ( $TwoFactorAuth && $TwoFactorAuth ne 'passed' ) { $User = undef; last COUNT; } # remember auth backend if ($User) { $CustomerUserObject->SetPreferences( Key => 'UserAuthBackend', Value => $_, UserID => $User, ); last COUNT; } } # check if record exists if ( !$User ) { my %CustomerData = $CustomerUserObject->CustomerUserDataGet( User => $Param{User} ); if (%CustomerData) { my $Count = $CustomerData{UserLoginFailed} || 0; $Count++; $CustomerUserObject->SetPreferences( Key => 'UserLoginFailed', Value => $Count, UserID => $CustomerData{UserLogin}, ); } return; } # check if user is valid my %CustomerData = $CustomerUserObject->CustomerUserDataGet( User => $User ); if ( defined $CustomerData{ValidID} && $CustomerData{ValidID} ne 1 ) { $Kernel::OM->Get('Kernel::System::Log')->Log( Priority => 'notice', Message => "CustomerUser: '$User' is set to invalid, can't login!", ); return; } return $User if !%CustomerData; # reset failed logins $CustomerUserObject->SetPreferences( Key => 'UserLoginFailed', Value => 0, UserID => $CustomerData{UserLogin}, ); # on system maintenance customers # shouldn't be allowed get into the system my $ActiveMaintenance = $Kernel::OM->Get('Kernel::System::SystemMaintenance')->SystemMaintenanceIsActive(); # check if system maintenance is active if ($ActiveMaintenance) { $Self->{LastErrorMessage} = $ConfigObject->Get('SystemMaintenance::IsActiveDefaultLoginErrorMessage') || Translatable("It is currently not possible to login due to a scheduled system maintenance."); return; } # last login preferences update my $DateTimeObject = $Kernel::OM->Create('Kernel::System::DateTime'); $CustomerUserObject->SetPreferences( Key => 'UserLastLogin', Value => $DateTimeObject->ToEpoch(), UserID => $CustomerData{UserLogin}, ); return $User; } =head2 GetLastErrorMessage() Retrieve $Self->{LastErrorMessage} content. my $AuthErrorMessage = $AuthObject->GetLastErrorMessage(); Result: $AuthErrorMessage = "An error string message."; =cut sub GetLastErrorMessage { my ( $Self, %Param ) = @_; return $Self->{LastErrorMessage}; } 1; =head1 TERMS AND CONDITIONS This software is part of the OTRS project (L). This software comes with ABSOLUTELY NO WARRANTY. For details, see the enclosed file COPYING for license information (GPL). If you did not receive this file, see L. =cut