# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::Auth;
use strict;
use warnings;
use Kernel::Language qw(Translatable);
our @ObjectDependencies = (
'Kernel::Config',
'Kernel::System::DateTime',
'Kernel::System::Group',
'Kernel::System::Log',
'Kernel::System::Main',
'Kernel::System::SystemMaintenance',
'Kernel::System::User',
'Kernel::System::Valid',
);
=head1 NAME
Kernel::System::Auth - agent authentication module.
=head1 DESCRIPTION
The authentication module for the agent interface.
=head1 PUBLIC INTERFACE
=head2 new()
Don't use the constructor directly, use the ObjectManager instead:
my $AuthObject = $Kernel::OM->Get('Kernel::System::Auth');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
# get needed objects
my $MainObject = $Kernel::OM->Get('Kernel::System::Main');
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
# load auth modules
COUNT:
for my $Count ( '', 1 .. 10 ) {
my $GenericModule = $ConfigObject->Get("AuthModule$Count");
next COUNT if !$GenericModule;
if ( !$MainObject->Require($GenericModule) ) {
$MainObject->Die("Can't load backend module $GenericModule! $@");
}
$Self->{"AuthBackend$Count"} = $GenericModule->new( Count => $Count );
}
# load 2factor auth modules
COUNT:
for my $Count ( '', 1 .. 10 ) {
my $GenericModule = $ConfigObject->Get("AuthTwoFactorModule$Count");
next COUNT if !$GenericModule;
if ( !$MainObject->Require($GenericModule) ) {
$MainObject->Die("Can't load backend module $GenericModule! $@");
}
$Self->{"AuthTwoFactorBackend$Count"} = $GenericModule->new( %{$Self}, Count => $Count );
}
# load sync modules
COUNT:
for my $Count ( '', 1 .. 10 ) {
my $GenericModule = $ConfigObject->Get("AuthSyncModule$Count");
next COUNT if !$GenericModule;
if ( !$MainObject->Require($GenericModule) ) {
$MainObject->Die("Can't load backend module $GenericModule! $@");
}
$Self->{"AuthSyncBackend$Count"} = $GenericModule->new( %{$Self}, Count => $Count );
}
# Initialize last error message
$Self->{LastErrorMessage} = '';
return $Self;
}
=head2 GetOption()
Get module options. Currently there is just one option, "PreAuth".
if ( $AuthObject->GetOption( What => 'PreAuth' ) ) {
print "No login screen is needed. Authentication is based on some other options. E. g. $ENV{REMOTE_USER}\n";
}
=cut
sub GetOption {
my ( $Self, %Param ) = @_;
return $Self->{AuthBackend}->GetOption(%Param);
}
=head2 Auth()
The authentication function.
if ( $AuthObject->Auth( User => $User, Pw => $Pw ) ) {
print "Auth ok!\n";
}
else {
print "Auth invalid!\n";
}
=cut
sub Auth {
my ( $Self, %Param ) = @_;
# get needed objects
my $UserObject = $Kernel::OM->Get('Kernel::System::User');
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
# use all 11 auth backends and return on first true
my $User;
COUNT:
for my $Count ( '', 1 .. 10 ) {
# return on no config setting
next COUNT if !$Self->{"AuthBackend$Count"};
# check auth backend
$User = $Self->{"AuthBackend$Count"}->Auth(%Param);
# next on no success
next COUNT if !$User;
# Sync will happen before two factor authentication (if configured)
# because user might not exist before being created in sync (see bug #11966).
# A failed two factor auth after successful sync will result
# in a new or updated user but no information or permission leak.
# configured auth sync backend
my $AuthSyncBackend = $ConfigObject->Get("AuthModule::UseSyncBackend$Count");
if ( !defined $AuthSyncBackend ) {
$AuthSyncBackend = $ConfigObject->Get("AuthModule{$Count}::UseSyncBackend");
}
# for backwards compatibility, OTRS 3.1.1, 3.1.2 and 3.1.3 used this wrong format (see bug#8387)
# sync with configured auth backend
if ( defined $AuthSyncBackend ) {
# if $AuthSyncBackend is defined but empty, don't sync with any backend
if ($AuthSyncBackend) {
# sync configured backend
$Self->{$AuthSyncBackend}->Sync( %Param, User => $User );
}
}
# use all 11 sync backends
else {
SOURCE:
for my $Count ( '', 1 .. 10 ) {
# return on no config setting
next SOURCE if !$Self->{"AuthSyncBackend$Count"};
# sync backend
$Self->{"AuthSyncBackend$Count"}->Sync( %Param, User => $User );
}
}
# If we have no UserID at this point
# it means auth was ok but user didn't exist before
# and wasn't created in sync module.
# We will skip two factor authentication even if configured
# because we don't have user data to compare the otp anyway.
# This will not count as a failed login.
my $UserID = $UserObject->UserLookup(
UserLogin => $User,
);
last COUNT if !$UserID;
# check 2factor auth backends
my $TwoFactorAuth;
TWOFACTORSOURCE:
for my $Count ( '', 1 .. 10 ) {
# return on no config setting
next TWOFACTORSOURCE if !$Self->{"AuthTwoFactorBackend$Count"};
# 2factor backend
my $AuthOk = $Self->{"AuthTwoFactorBackend$Count"}->Auth(
TwoFactorToken => $Param{TwoFactorToken},
User => $User,
UserID => $UserID,
);
$TwoFactorAuth = $AuthOk ? 'passed' : 'failed';
last TWOFACTORSOURCE if $AuthOk;
}
# if at least one 2factor auth backend was checked but none was successful,
# it counts as a failed login
if ( $TwoFactorAuth && $TwoFactorAuth ne 'passed' ) {
$User = undef;
last COUNT;
}
# remember auth backend
$UserObject->SetPreferences(
Key => 'UserAuthBackend',
Value => $Count,
UserID => $UserID,
);
last COUNT;
}
# return if no auth user
if ( !$User ) {
# remember failed logins
my $UserID = $UserObject->UserLookup(
UserLogin => $Param{User},
);
return if !$UserID;
my %User = $UserObject->GetUserData(
UserID => $UserID,
Valid => 1,
);
my $Count = $User{UserLoginFailed} || 0;
$Count++;
$UserObject->SetPreferences(
Key => 'UserLoginFailed',
Value => $Count,
UserID => $UserID,
);
# set agent to invalid-temporarily if max failed logins reached
my $Config = $ConfigObject->Get('PreferencesGroups');
my $PasswordMaxLoginFailed;
if ( $Config && $Config->{Password} && $Config->{Password}->{PasswordMaxLoginFailed} ) {
$PasswordMaxLoginFailed = $Config->{Password}->{PasswordMaxLoginFailed};
}
return if !%User;
return if !$PasswordMaxLoginFailed;
return if $Count < $PasswordMaxLoginFailed;
my $ValidID = $Kernel::OM->Get('Kernel::System::Valid')->ValidLookup(
Valid => 'invalid-temporarily',
);
# Make sure not to accidentially overwrite the password.
delete $User{UserPw};
my $Update = $UserObject->UserUpdate(
%User,
ValidID => $ValidID,
ChangeUserID => 1,
);
return if !$Update;
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'notice',
Message => "Login failed $Count times. Set $User{UserLogin} to "
. "'invalid-temporarily'.",
);
return;
}
# remember login attributes
my $UserID = $UserObject->UserLookup(
UserLogin => $User,
);
return $User if !$UserID;
# on system maintenance just admin users
# should be allowed to get into the system
my $ActiveMaintenance = $Kernel::OM->Get('Kernel::System::SystemMaintenance')->SystemMaintenanceIsActive();
# reset failed logins
$UserObject->SetPreferences(
Key => 'UserLoginFailed',
Value => 0,
UserID => $UserID,
);
# check if system maintenance is active
if ($ActiveMaintenance) {
# check if user is allow to login
# get current user groups
my %Groups = $Kernel::OM->Get('Kernel::System::Group')->PermissionUserGet(
UserID => $UserID,
Type => 'move_into',
);
# reverse groups hash for easy look up
%Groups = reverse %Groups;
# check if the user is in the Admin group
# if that is not the case return
if ( !$Groups{admin} ) {
$Self->{LastErrorMessage} =
$ConfigObject->Get('SystemMaintenance::IsActiveDefaultLoginErrorMessage')
|| Translatable("It is currently not possible to login due to a scheduled system maintenance.");
return;
}
}
# last login preferences update
$UserObject->SetPreferences(
Key => 'UserLastLogin',
Value => $Kernel::OM->Create('Kernel::System::DateTime')->ToEpoch(),
UserID => $UserID,
);
return $User;
}
=head2 GetLastErrorMessage()
Retrieve $Self->{LastErrorMessage} content.
my $AuthErrorMessage = $AuthObject->GetLastErrorMessage();
Result:
$AuthErrorMessage = "An error string message.";
=cut
sub GetLastErrorMessage {
my ( $Self, %Param ) = @_;
return $Self->{LastErrorMessage};
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L.
=cut