Allows defining new types for ticket (if ticket type feature is enabled). Core::Ticket 1 Dynamic fields shown in the ticket phone screen of the agent interface. Frontend::Agent::View::TicketPhoneNew 0 - Disabled 1 - Enabled 2 - Enabled and required Dynamic fields shown in the ticket email screen of the agent interface. Frontend::Agent::View::TicketEmailNew 0 - Disabled 1 - Enabled 2 - Enabled and required Dynamic fields shown in the ticket search screen of the agent interface. Frontend::Agent::View::TicketSearch 0 - Disabled 1 - Enabled 2 - Enabled and required Dynamic fields shown in the ticket zoom screen of the agent interface. Frontend::Agent::View::TicketZoom 0 - Disabled 1 - Enabled 2 - Enabled and required Dynamic fields shown in the ticket priority screen of the agent interface. Frontend::Agent::View::TicketPriority 0 - Disabled 1 - Enabled 2 - Enabled and required Dynamic fields shown in the ticket close screen of the agent interface. Frontend::Agent::View::TicketClose 0 - Disabled 1 - Enabled 2 - Enabled and required Dynamic fields shown in the ticket compose screen of the agent interface. Frontend::Agent::View::TicketCompose 0 - Disabled 1 - Enabled 2 - Enabled and required Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated). Frontend::Agent::View::TicketPriority 1 Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated). Frontend::Agent::View::TicketPriority 1 Dynamic fields shown in the ticket zoom screen of the customer interface. Frontend::Customer::View::TicketZoom 0 - Disabled 1 - Enabled 2 - Enabled and required Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ITSMIncidentProblemManagement.js Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ITSMIncidentProblemManagement.js Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ITSMIncidentProblemManagement.js Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ITSMIncidentProblemManagement.js Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ITSMIncidentProblemManagement.js Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ITSMIncidentProblemManagement.js Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ITSMIncidentProblemManagement.js Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ITSMIncidentProblemManagement.js Loader module registration for the agent interface. Frontend::Agent::ModuleRegistration::Loader ITSM.Agent.ITSMIncidentProblemManagement.js Dynamic fields shown in the ticket print screen of the agent interface. Frontend::Agent::View::TicketPrint 0 - Disabled 1 - Enabled 2 - Enabled and required Dynamic fields shown in the ticket print screen of the customer interface. Frontend::Customer::View::TicketPrint 0 - Disabled 1 - Enabled 2 - Enabled and required