init III

Perl OTRS/otrs.pl

@@ -0,0 +1,31 @@
+#!/usr/bin/perl
+
+use lib '/home/andre/Nextcloud/Skripte/Perl OTRS/';
+use Kernel::GenericInterface::Operation::Ticket::TicketGet;
+
+my $Result = $OperationObject->Run(
+        Data => {
+            UserLogin            => 'ArG',                            # UserLogin or CustomerUserLogin or SessionID is
+                                                                                   #   required
+            CustomerUserLogin    => 'ArG',
+            SessionID            => 123,
+
+            Password             => 'some password',                               # if UserLogin or customerUserLogin is sent then
+                                                                                   #   Password is required
+            TicketID             => '32,33',                                       # required, could be coma separated IDs or an Array
+            DynamicFields        => 0,                                             # Optional, 0 as default. Indicate if Dynamic Fields
+                                                                                   #     should be included or not on the ticket content.
+            Extended             => 1,                                             # Optional, 0 as default
+            AllArticles          => 1,                                             # Optional, 0 as default. Set as 1 will include articles
+                                                                                   #     for tickets.
+            ArticleSenderType    => [ $ArticleSenderType1, $ArticleSenderType2 ],  # Optional, only requested article sender types
+            ArticleOrder         => 'DESC',                                        # Optional, DESC,ASC - default is ASC
+            ArticleLimit         => 5,                                             # Optional
+            Attachments          => 1,                                             # Optional, 0 as default. If it's set with the value 1,
+                                                                                   # attachments for articles will be included on ticket data
+            GetAttachmentContents => 1,                                              # Optional, 1 as default. 0|1,
+            HTMLBodyAsAttachment => 1                                              # Optional, If enabled the HTML body version of each article
+                                                                                   #    is added to the attachments list
+        },
+    );
+