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Perl OTRS/Kernel/cpan-lib/Sisimai/Bite/Email/Outlook.pm
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241
Perl OTRS/Kernel/cpan-lib/Sisimai/Bite/Email/Outlook.pm
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package Sisimai::Bite::Email::Outlook;
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use parent 'Sisimai::Bite::Email';
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use feature ':5.10';
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use strict;
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use warnings;
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my $Indicators = __PACKAGE__->INDICATORS;
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my $StartingOf = {
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'message' => ['This is an automatically generated Delivery Status Notification'],
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'rfc822' => ['Content-Type: message/rfc822'],
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};
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my $MessagesOf = {
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'hostunknown' => ['The mail could not be delivered to the recipient because the domain is not reachable'],
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'userunknown' => ['Requested action not taken: mailbox unavailable'],
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};
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# X-Message-Delivery: Vj0xLjE7RD0wO0dEPTA7U0NMPTk7bD0xO3VzPTE=
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# X-Message-Info: AuEzbeVr9u5fkDpn2vR5iCu5wb6HBeY4iruBjnutBzpStnUabbM...
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sub headerlist { return ['X-Message-Delivery', 'X-Message-Info'] }
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sub description { 'Microsoft Outlook.com: https://www.outlook.com/' }
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sub scan {
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# Detect an error from Microsoft Outlook.com
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# @param [Hash] mhead Message headers of a bounce email
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# @options mhead [String] from From header
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# @options mhead [String] date Date header
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# @options mhead [String] subject Subject header
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# @options mhead [Array] received Received headers
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# @options mhead [String] others Other required headers
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# @param [String] mbody Message body of a bounce email
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# @return [Hash, Undef] Bounce data list and message/rfc822 part
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# or Undef if it failed to parse or the
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# arguments are missing
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# @since v4.1.3
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my $class = shift;
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my $mhead = shift // return undef;
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my $mbody = shift // return undef;
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my $match = 0;
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# 'from' => qr/postmaster[@]/,
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$match++ if index($mhead->{'subject'}, 'Delivery Status Notification') > -1;
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$match++ if $mhead->{'x-message-delivery'};
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$match++ if $mhead->{'x-message-info'};
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$match++ if grep { rindex($_, '.hotmail.com') > -1 } @{ $mhead->{'received'} };
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return undef if $match < 2;
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my $dscontents = [__PACKAGE__->DELIVERYSTATUS];
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my @hasdivided = split("\n", $$mbody);
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my $rfc822part = ''; # (String) message/rfc822-headers part
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my $rfc822list = []; # (Array) Each line in message/rfc822 part string
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my $blanklines = 0; # (Integer) The number of blank lines
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my $readcursor = 0; # (Integer) Points the current cursor position
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my $recipients = 0; # (Integer) The number of 'Final-Recipient' header
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my $connvalues = 0; # (Integer) Flag, 1 if all the value of $connheader have been set
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my $connheader = {
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'date' => '', # The value of Arrival-Date header
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'lhost' => '', # The value of Reporting-MTA header
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};
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my $v = undef;
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my $p = '';
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for my $e ( @hasdivided ) {
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# Read each line between the start of the message and the start of rfc822 part.
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unless( $readcursor ) {
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# Beginning of the bounce message or delivery status part
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if( index($e, $StartingOf->{'message'}->[0]) == 0 ) {
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$readcursor |= $Indicators->{'deliverystatus'};
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next;
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}
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}
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unless( $readcursor & $Indicators->{'message-rfc822'} ) {
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# Beginning of the original message part
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if( $e eq $StartingOf->{'rfc822'}->[0] ) {
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$readcursor |= $Indicators->{'message-rfc822'};
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next;
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}
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}
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if( $readcursor & $Indicators->{'message-rfc822'} ) {
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# After "message/rfc822"
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unless( length $e ) {
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$blanklines++;
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last if $blanklines > 1;
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next;
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}
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push @$rfc822list, $e;
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} else {
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# Before "message/rfc822"
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next unless $readcursor & $Indicators->{'deliverystatus'};
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next unless length $e;
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if( $connvalues == scalar(keys %$connheader) ) {
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# This is an automatically generated Delivery Status Notification.
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#
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# Delivery to the following recipients failed.
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#
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# kijitora@example.jp
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#
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# Final-Recipient: rfc822;kijitora@example.jp
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# Action: failed
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# Status: 5.2.2
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# Diagnostic-Code: smtp;550 5.2.2 <kijitora@example.jp>... Mailbox Full
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$v = $dscontents->[-1];
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if( $e =~ /\AFinal-Recipient:[ ]*(?:RFC|rfc)822;[ ]*([^ ]+)\z/ ) {
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# Final-Recipient: rfc822;kijitora@example.jp
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if( $v->{'recipient'} ) {
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# There are multiple recipient addresses in the message body.
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push @$dscontents, __PACKAGE__->DELIVERYSTATUS;
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$v = $dscontents->[-1];
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}
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$v->{'recipient'} = $1;
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$recipients++;
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} elsif( $e =~ /\AAction:[ ]*(.+)\z/ ) {
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# Action: failed
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$v->{'action'} = lc $1;
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} elsif( $e =~ /\AStatus:[ ]*(\d[.]\d+[.]\d+)/ ) {
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# Status:5.2.0
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$v->{'status'} = $1;
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} else {
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if( $e =~ /\ADiagnostic-Code:[ ]*(.+?);[ ]*(.+)\z/ ) {
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# Diagnostic-Code: SMTP; 550 5.1.1 <userunknown@example.jp>... User Unknown
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$v->{'spec'} = uc $1;
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$v->{'diagnosis'} = $2;
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} elsif( index($p, 'Diagnostic-Code:') == 0 && $e =~ /\A[ \t]+(.+)\z/ ) {
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# Continued line of the value of Diagnostic-Code header
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$v->{'diagnosis'} .= ' '.$1;
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$e = 'Diagnostic-Code: '.$e;
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}
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}
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} else {
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# Reporting-MTA: dns;BLU004-OMC3S13.hotmail.example.com
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# Received-From-MTA: dns;BLU436-SMTP66
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# Arrival-Date: Fri, 21 Nov 2014 14:17:34 -0800
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if( $e =~ /\AReporting-MTA:[ ]*(?:DNS|dns);[ ]*(.+)\z/ ) {
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# Reporting-MTA: dns;BLU004-OMC3S13.hotmail.example.com
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next if $connheader->{'lhost'};
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$connheader->{'lhost'} = lc $1;
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$connvalues++;
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} elsif( $e =~ /\AArrival-Date:[ ]*(.+)\z/ ) {
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# Arrival-Date: Wed, 29 Apr 2009 16:03:18 +0900
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next if $connheader->{'date'};
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$connheader->{'date'} = $1;
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$connvalues++;
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}
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}
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} # End of if: rfc822
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} continue {
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# Save the current line for the next loop
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$p = $e;
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}
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return undef unless $recipients;
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for my $e ( @$dscontents ) {
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# Set default values if each value is empty.
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map { $e->{ $_ } ||= $connheader->{ $_ } || '' } keys %$connheader;
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$e->{'agent'} = __PACKAGE__->smtpagent;
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$e->{'diagnosis'} = Sisimai::String->sweep($e->{'diagnosis'});
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unless( $e->{'diagnosis'} ) {
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# No message in 'diagnosis'
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if( $e->{'action'} eq 'delayed' ) {
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# Set pseudo diagnostic code message for delaying
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$e->{'diagnosis'} = 'Delivery to the following recipients has been delayed.';
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} else {
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# Set pseudo diagnostic code message
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$e->{'diagnosis'} = 'Unable to deliver message to the following recipients, ';
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$e->{'diagnosis'} .= 'due to being unable to connect successfully to the destination mail server.';
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}
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}
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SESSION: for my $r ( keys %$MessagesOf ) {
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# Verify each regular expression of session errors
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next unless grep { index($e->{'diagnosis'}, $_) > -1 } @{ $MessagesOf->{ $r } };
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$e->{'reason'} = $r;
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last;
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}
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}
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$rfc822part = Sisimai::RFC5322->weedout($rfc822list);
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return { 'ds' => $dscontents, 'rfc822' => $$rfc822part };
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}
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1;
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__END__
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=encoding utf-8
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=head1 NAME
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Sisimai::Bite::Email::Outlook - bounce mail parser class for C<Outlook.com>.
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=head1 SYNOPSIS
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use Sisimai::Bite::Email::Outlook;
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=head1 DESCRIPTION
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Sisimai::Bite::Email::Outlook parses a bounce email which created by C<Microsoft Outlook.com>.
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Methods in the module are called from only Sisimai::Message.
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=head1 CLASS METHODS
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=head2 C<B<description()>>
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C<description()> returns description string of this module.
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print Sisimai::Bite::Email::Outlook->description;
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=head2 C<B<smtpagent()>>
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C<smtpagent()> returns MTA name.
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print Sisimai::Bite::Email::Outlook->smtpagent;
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=head2 C<B<scan(I<header data>, I<reference to body string>)>>
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C<scan()> method parses a bounced email and return results as a array reference.
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See Sisimai::Message for more details.
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=head1 AUTHOR
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azumakuniyuki
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=head1 COPYRIGHT
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Copyright (C) 2014-2018 azumakuniyuki, All rights reserved.
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=head1 LICENSE
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This software is distributed under The BSD 2-Clause License.
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=cut
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