init III
This commit is contained in:
510
Perl OTRS/Kernel/System/MailAccount/IMAPTLS.pm
Normal file
510
Perl OTRS/Kernel/System/MailAccount/IMAPTLS.pm
Normal file
@@ -0,0 +1,510 @@
|
||||
# --
|
||||
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
|
||||
# --
|
||||
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
|
||||
# the enclosed file COPYING for license information (GPL). If you
|
||||
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
|
||||
# --
|
||||
|
||||
package Kernel::System::MailAccount::IMAPTLS;
|
||||
|
||||
use strict;
|
||||
use warnings;
|
||||
|
||||
use Mail::IMAPClient;
|
||||
|
||||
use Kernel::System::PostMaster;
|
||||
|
||||
our @ObjectDependencies = (
|
||||
'Kernel::Config',
|
||||
'Kernel::System::CommunicationLog',
|
||||
'Kernel::System::Log',
|
||||
'Kernel::System::Main',
|
||||
);
|
||||
|
||||
sub new {
|
||||
my ( $Type, %Param ) = @_;
|
||||
|
||||
# allocate new hash for object
|
||||
my $Self = {%Param};
|
||||
bless( $Self, $Type );
|
||||
|
||||
return $Self;
|
||||
}
|
||||
|
||||
sub Connect {
|
||||
my ( $Self, %Param ) = @_;
|
||||
|
||||
# check needed stuff
|
||||
for (qw(Login Password Host Timeout Debug)) {
|
||||
if ( !defined $Param{$_} ) {
|
||||
return (
|
||||
Successful => 0,
|
||||
Message => "Need $_!",
|
||||
);
|
||||
}
|
||||
}
|
||||
|
||||
# connect to host
|
||||
my $IMAPObject = Mail::IMAPClient->new(
|
||||
Server => $Param{Host},
|
||||
User => $Param{Login},
|
||||
Password => $Param{Password},
|
||||
Starttls => [ SSL_verify_mode => 0 ],
|
||||
Debug => $Param{Debug},
|
||||
Uid => 1,
|
||||
|
||||
# see bug#8791: needed for some Microsoft Exchange backends
|
||||
Ignoresizeerrors => 1,
|
||||
);
|
||||
|
||||
if ( !$IMAPObject ) {
|
||||
return (
|
||||
Successful => 0,
|
||||
Message => "IMAPTLS: Can't connect to $Param{Host}: $@\n"
|
||||
);
|
||||
}
|
||||
|
||||
return (
|
||||
Successful => 1,
|
||||
IMAPObject => $IMAPObject,
|
||||
);
|
||||
}
|
||||
|
||||
sub Fetch {
|
||||
my ( $Self, %Param ) = @_;
|
||||
|
||||
# start a new incoming communication
|
||||
my $CommunicationLogObject = $Kernel::OM->Create(
|
||||
'Kernel::System::CommunicationLog',
|
||||
ObjectParams => {
|
||||
Transport => 'Email',
|
||||
Direction => 'Incoming',
|
||||
AccountType => $Param{Type},
|
||||
AccountID => $Param{ID},
|
||||
},
|
||||
);
|
||||
|
||||
# fetch again if still messages on the account
|
||||
my $CommunicationLogStatus = 'Successful';
|
||||
COUNT:
|
||||
for ( 1 .. 200 ) {
|
||||
my $Fetch = $Self->_Fetch(
|
||||
%Param,
|
||||
CommunicationLogObject => $CommunicationLogObject,
|
||||
);
|
||||
if ( !$Fetch ) {
|
||||
$CommunicationLogStatus = 'Failed';
|
||||
}
|
||||
|
||||
last COUNT if !$Self->{Reconnect};
|
||||
}
|
||||
|
||||
$CommunicationLogObject->CommunicationStop(
|
||||
Status => $CommunicationLogStatus,
|
||||
);
|
||||
|
||||
return 1;
|
||||
}
|
||||
|
||||
sub _Fetch {
|
||||
my ( $Self, %Param ) = @_;
|
||||
|
||||
my $CommunicationLogObject = $Param{CommunicationLogObject};
|
||||
|
||||
$CommunicationLogObject->ObjectLogStart(
|
||||
ObjectLogType => 'Connection',
|
||||
);
|
||||
|
||||
# check needed stuff
|
||||
for (qw(Login Password Host Trusted QueueID)) {
|
||||
if ( !defined $Param{$_} ) {
|
||||
$CommunicationLogObject->ObjectLog(
|
||||
ObjectLogType => 'Connection',
|
||||
Priority => 'Error',
|
||||
Key => 'Kernel::System::MailAccount::IMAPTLS',
|
||||
Value => "$_ not defined!",
|
||||
);
|
||||
|
||||
$CommunicationLogObject->ObjectLogStop(
|
||||
ObjectLogType => 'Connection',
|
||||
Status => 'Failed',
|
||||
);
|
||||
$CommunicationLogObject->CommunicationStop( Status => 'Failed' );
|
||||
|
||||
return;
|
||||
}
|
||||
}
|
||||
for (qw(Login Password Host)) {
|
||||
if ( !$Param{$_} ) {
|
||||
$CommunicationLogObject->ObjectLog(
|
||||
ObjectLogType => 'Connection',
|
||||
Priority => 'Error',
|
||||
Key => 'Kernel::System::MailAccount::IMAPTLS',
|
||||
Value => "Need $_!",
|
||||
);
|
||||
|
||||
$CommunicationLogObject->ObjectLogStop(
|
||||
ObjectLogType => 'Connection',
|
||||
Status => 'Failed',
|
||||
);
|
||||
|
||||
$CommunicationLogObject->CommunicationStop( Status => 'Failed' );
|
||||
|
||||
return;
|
||||
}
|
||||
}
|
||||
|
||||
my $Debug = $Param{Debug} || 0;
|
||||
my $Limit = $Param{Limit} || 5000;
|
||||
my $CMD = $Param{CMD} || 0;
|
||||
|
||||
# get config object
|
||||
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
|
||||
|
||||
# MaxEmailSize is in kB in SysConfig
|
||||
my $MaxEmailSize = $ConfigObject->Get('PostMasterMaxEmailSize') || 1024 * 6;
|
||||
|
||||
# MaxPopEmailSession
|
||||
my $MaxPopEmailSession = $ConfigObject->Get('PostMasterReconnectMessage') || 20;
|
||||
|
||||
my $Timeout = 60;
|
||||
my $FetchCounter = 0;
|
||||
my $AuthType = 'IMAPTLS';
|
||||
|
||||
$Self->{Reconnect} = 0;
|
||||
|
||||
$CommunicationLogObject->ObjectLog(
|
||||
ObjectLogType => 'Connection',
|
||||
Priority => 'Debug',
|
||||
Key => 'Kernel::System::MailAccount::IMAPTLS',
|
||||
Value => "Open connection to '$Param{Host}' ($Param{Login}).",
|
||||
);
|
||||
|
||||
my %Connect = ();
|
||||
eval {
|
||||
%Connect = $Self->Connect(
|
||||
Host => $Param{Host},
|
||||
Login => $Param{Login},
|
||||
Password => $Param{Password},
|
||||
Timeout => $Timeout,
|
||||
Debug => $Debug
|
||||
);
|
||||
} || do {
|
||||
my $Error = $@;
|
||||
%Connect = (
|
||||
Successful => 0,
|
||||
Message =>
|
||||
"Something went wrong while trying to connect to 'IMAPTLS => $Param{Login}/$Param{Host}': ${ Error }",
|
||||
);
|
||||
};
|
||||
|
||||
if ( !$Connect{Successful} ) {
|
||||
$CommunicationLogObject->ObjectLog(
|
||||
ObjectLogType => 'Connection',
|
||||
Priority => 'Error',
|
||||
Key => 'Kernel::System::MailAccount::IMAPTLS',
|
||||
Value => $Connect{Message},
|
||||
);
|
||||
|
||||
$CommunicationLogObject->ObjectLogStop(
|
||||
ObjectLogType => 'Connection',
|
||||
Status => 'Failed',
|
||||
);
|
||||
|
||||
$CommunicationLogObject->CommunicationStop( Status => 'Failed' );
|
||||
|
||||
return;
|
||||
}
|
||||
|
||||
my $IMAPOperation = sub {
|
||||
my $Operation = shift;
|
||||
my @Params = @_;
|
||||
|
||||
my $IMAPObject = $Connect{IMAPObject};
|
||||
my $ScalarResult;
|
||||
my @ArrayResult = ();
|
||||
my $Wantarray = wantarray;
|
||||
|
||||
eval {
|
||||
if ($Wantarray) {
|
||||
@ArrayResult = $IMAPObject->$Operation( @Params, );
|
||||
}
|
||||
else {
|
||||
$ScalarResult = $IMAPObject->$Operation( @Params, );
|
||||
}
|
||||
|
||||
return 1;
|
||||
} || do {
|
||||
my $Error = $@;
|
||||
$Kernel::OM->Get('Kernel::System::Log')->Log(
|
||||
Priority => 'error',
|
||||
Message => sprintf(
|
||||
"Error while executing 'IMAPTLS->%s(%s)': %s",
|
||||
$Operation,
|
||||
join( ',', @Params ),
|
||||
$Error,
|
||||
),
|
||||
);
|
||||
};
|
||||
|
||||
return @ArrayResult if $Wantarray;
|
||||
return $ScalarResult;
|
||||
};
|
||||
|
||||
my $ConnectionWithErrors = 0;
|
||||
my $MessagesWithError = 0;
|
||||
|
||||
# read folder from MailAccount configuration
|
||||
my $IMAPFolder = $Param{IMAPFolder} || 'INBOX';
|
||||
my $NumberOfMessages = 0;
|
||||
my $Messages;
|
||||
|
||||
eval {
|
||||
$IMAPOperation->( 'select', $IMAPFolder, ) || die "Could not select: $@\n";
|
||||
$Messages = $IMAPOperation->( 'messages', ) || die "Could not retrieve messages : $@\n";
|
||||
$NumberOfMessages = scalar @{$Messages};
|
||||
|
||||
if ($CMD) {
|
||||
print "$AuthType: I found $NumberOfMessages messages on $Param{Login}/$Param{Host}. ";
|
||||
}
|
||||
|
||||
return 1;
|
||||
} || do {
|
||||
my $Error = $@;
|
||||
$Kernel::OM->Get('Kernel::System::Log')->Log(
|
||||
Priority => 'error',
|
||||
Message => sprintf(
|
||||
"Error while retrieving the messages 'IMAPTLS': %s",
|
||||
$Error,
|
||||
),
|
||||
);
|
||||
|
||||
$ConnectionWithErrors = 1;
|
||||
};
|
||||
|
||||
# fetch messages
|
||||
if ( $Messages && !$NumberOfMessages ) {
|
||||
if ($CMD) {
|
||||
print "$AuthType: No messages on $Param{Login}/$Param{Host}\n";
|
||||
}
|
||||
}
|
||||
elsif ($NumberOfMessages) {
|
||||
MESSAGE_NO:
|
||||
for my $Messageno ( @{$Messages} ) {
|
||||
|
||||
# check if reconnect is needed
|
||||
$FetchCounter++;
|
||||
if ( ($FetchCounter) > $MaxPopEmailSession ) {
|
||||
$Self->{Reconnect} = 1;
|
||||
if ($CMD) {
|
||||
print "$AuthType: Reconnect Session after $MaxPopEmailSession messages...\n";
|
||||
}
|
||||
last MESSAGE_NO;
|
||||
}
|
||||
if ($CMD) {
|
||||
print
|
||||
"$AuthType: Message $FetchCounter/$NumberOfMessages ($Param{Login}/$Param{Host})\n";
|
||||
}
|
||||
|
||||
# check message size
|
||||
my $MessageSize = $IMAPOperation->( 'size', $Messageno, );
|
||||
if ( !( defined $MessageSize ) ) {
|
||||
my $ErrorMessage
|
||||
= "$AuthType: Can't determine the size of email '$Messageno/$NumberOfMessages' from $Param{Login}/$Param{Host}!";
|
||||
|
||||
$CommunicationLogObject->ObjectLog(
|
||||
ObjectLogType => 'Connection',
|
||||
Priority => 'Error',
|
||||
Key => 'Kernel::System::MailAccount::IMAPTLS',
|
||||
Value => $ErrorMessage,
|
||||
);
|
||||
|
||||
$ConnectionWithErrors = 1;
|
||||
|
||||
if ($CMD) {
|
||||
print "\n";
|
||||
}
|
||||
|
||||
next MESSAGE_NO;
|
||||
}
|
||||
|
||||
$MessageSize = int( $MessageSize / 1024 );
|
||||
if ( $MessageSize > $MaxEmailSize ) {
|
||||
|
||||
my $ErrorMessage = "$AuthType: Can't fetch email $Messageno from $Param{Login}/$Param{Host}. "
|
||||
. "Email too big ($MessageSize KB - max $MaxEmailSize KB)!";
|
||||
|
||||
$CommunicationLogObject->ObjectLog(
|
||||
ObjectLogType => 'Connection',
|
||||
Priority => 'Error',
|
||||
Key => 'Kernel::System::MailAccount::IMAPTLS',
|
||||
Value => $ErrorMessage,
|
||||
);
|
||||
|
||||
$ConnectionWithErrors = 1;
|
||||
}
|
||||
else {
|
||||
|
||||
# safety protection
|
||||
my $FetchDelay = ( $FetchCounter % 20 == 0 ? 1 : 0 );
|
||||
if ( $FetchDelay && $CMD ) {
|
||||
print "$AuthType: Safety protection: waiting 1 second before processing next mail...\n";
|
||||
sleep 1;
|
||||
}
|
||||
|
||||
# get message (header and body)
|
||||
my $Message = $IMAPOperation->( 'message_string', $Messageno, );
|
||||
if ( !$Message ) {
|
||||
|
||||
my $ErrorMessage = "$AuthType: Can't process mail, email no $Messageno is empty!";
|
||||
|
||||
$CommunicationLogObject->ObjectLog(
|
||||
ObjectLogType => 'Connection',
|
||||
Priority => 'Error',
|
||||
Key => 'Kernel::System::MailAccount::IMAPTLS',
|
||||
Value => $ErrorMessage,
|
||||
);
|
||||
|
||||
$ConnectionWithErrors = 1;
|
||||
}
|
||||
else {
|
||||
$CommunicationLogObject->ObjectLog(
|
||||
ObjectLogType => 'Connection',
|
||||
Priority => 'Debug',
|
||||
Key => 'Kernel::System::MailAccount::IMAPTLS',
|
||||
Value => "Message '$Messageno' successfully received from server.",
|
||||
);
|
||||
|
||||
$CommunicationLogObject->ObjectLogStart( ObjectLogType => 'Message' );
|
||||
my $MessageStatus = 'Successful';
|
||||
|
||||
my $PostMasterObject = Kernel::System::PostMaster->new(
|
||||
%{$Self},
|
||||
Email => \$Message,
|
||||
Trusted => $Param{Trusted} || 0,
|
||||
Debug => $Debug,
|
||||
CommunicationLogObject => $CommunicationLogObject,
|
||||
);
|
||||
|
||||
my @Return = eval {
|
||||
return $PostMasterObject->Run( QueueID => $Param{QueueID} || 0 );
|
||||
};
|
||||
my $Exception = $@ || undef;
|
||||
|
||||
if ( !$Return[0] ) {
|
||||
$MessagesWithError += 1;
|
||||
|
||||
if ($Exception) {
|
||||
$Kernel::OM->Get('Kernel::System::Log')->Log(
|
||||
Priority => 'error',
|
||||
Message => 'Exception while processing mail: ' . $Exception,
|
||||
);
|
||||
}
|
||||
|
||||
my $Lines = $IMAPOperation->( 'get', $Messageno, );
|
||||
my $File = $Self->_ProcessFailed( Email => $Message );
|
||||
|
||||
my $ErrorMessage = "$AuthType: Can't process mail, see log sub system ("
|
||||
. "$File, report it on http://bugs.otrs.org/)!";
|
||||
|
||||
$CommunicationLogObject->ObjectLog(
|
||||
ObjectLogType => 'Connection',
|
||||
Priority => 'Error',
|
||||
Key => 'Kernel::System::MailAccount::IMAPTLS',
|
||||
Value => $ErrorMessage,
|
||||
);
|
||||
|
||||
$MessageStatus = 'Failed';
|
||||
}
|
||||
|
||||
# mark email to delete once it was processed
|
||||
$IMAPOperation->( 'delete_message', $Messageno, );
|
||||
undef $PostMasterObject;
|
||||
|
||||
$CommunicationLogObject->ObjectLogStop(
|
||||
ObjectLogType => 'Message',
|
||||
Status => $MessageStatus,
|
||||
);
|
||||
}
|
||||
|
||||
# check limit
|
||||
$Self->{Limit}++;
|
||||
if ( $Self->{Limit} >= $Limit ) {
|
||||
$Self->{Reconnect} = 0;
|
||||
last MESSAGE_NO;
|
||||
}
|
||||
}
|
||||
if ($CMD) {
|
||||
print "\n";
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
# log status
|
||||
if ( $Debug > 0 || $FetchCounter ) {
|
||||
$CommunicationLogObject->ObjectLog(
|
||||
ObjectLogType => 'Connection',
|
||||
Priority => 'Info',
|
||||
Key => 'Kernel::System::MailAccount::IMAPTLS',
|
||||
Value => "$AuthType: Fetched $FetchCounter email(s) from $Param{Login}/$Param{Host}.",
|
||||
);
|
||||
}
|
||||
$IMAPOperation->( 'close', );
|
||||
if ($CMD) {
|
||||
print "$AuthType: Connection to $Param{Host} closed.\n\n";
|
||||
}
|
||||
|
||||
if ($ConnectionWithErrors) {
|
||||
$CommunicationLogObject->ObjectLogStop(
|
||||
ObjectLogType => 'Connection',
|
||||
Status => 'Failed',
|
||||
);
|
||||
|
||||
return;
|
||||
}
|
||||
|
||||
$CommunicationLogObject->ObjectLogStop(
|
||||
ObjectLogType => 'Connection',
|
||||
Status => 'Successful',
|
||||
);
|
||||
$CommunicationLogObject->CommunicationStop( Status => 'Successful' );
|
||||
|
||||
return if $MessagesWithError;
|
||||
return 1;
|
||||
}
|
||||
|
||||
sub _ProcessFailed {
|
||||
my ( $Self, %Param ) = @_;
|
||||
|
||||
# check needed stuff
|
||||
if ( !defined $Param{Email} ) {
|
||||
|
||||
my $ErrorMessage = "'Email' not defined!";
|
||||
|
||||
$Kernel::OM->Get('Kernel::System::Log')->Log(
|
||||
Priority => 'error',
|
||||
Message => $ErrorMessage,
|
||||
);
|
||||
return;
|
||||
}
|
||||
|
||||
# get main object
|
||||
my $MainObject = $Kernel::OM->Get('Kernel::System::Main');
|
||||
|
||||
my $Home = $Kernel::OM->Get('Kernel::Config')->Get('Home') . '/var/spool/';
|
||||
my $MD5 = $MainObject->MD5sum(
|
||||
String => \$Param{Email},
|
||||
);
|
||||
my $Location = $Home . 'problem-email-' . $MD5;
|
||||
|
||||
return $MainObject->FileWrite(
|
||||
Location => $Location,
|
||||
Content => \$Param{Email},
|
||||
Mode => 'binmode',
|
||||
Type => 'Local',
|
||||
Permission => '640',
|
||||
);
|
||||
}
|
||||
|
||||
1;
|
||||
Reference in New Issue
Block a user