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# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ITSMChange::ITSMCondition::Action;
use strict;
use warnings;
our $ObjectManagerDisabled = 1;
=head1 NAME
Kernel::System::ITSMChange::ITSMCondition::Action - condition action lib
=head1 PUBLIC INTERFACE
=head2 ActionAdd()
Add a new condition action.
my $ActionID = $ConditionObject->ActionAdd(
ConditionID => 123,
ActionNumber => 5,
ObjectID => 234,
AttributeID => 345,
OperatorID => 456,
Selector => 1234,
ActionValue => 'rejected',
UserID => 1,
);
=cut
sub ActionAdd {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ConditionID ObjectID AttributeID OperatorID Selector UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# handle 'ActionValue' in a special way
if ( !exists $Param{ActionValue} || !defined $Param{ActionValue} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need ActionValue!',
);
return;
}
# get condition for event handler
my $Condition = $Self->ConditionGet(
ConditionID => $Param{ConditionID},
UserID => $Param{UserID},
);
# check condition
return if !$Condition;
# trigger ActionAddPre-Event
$Self->EventHandler(
Event => 'ActionAddPre',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
},
UserID => $Param{UserID},
);
# get default action number if not given
my $ActionNumber = delete $Param{ActionNumber};
if ( !$ActionNumber ) {
$ActionNumber = $Self->_CreateNewActionNumber(%Param);
}
# add new action name to database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'INSERT INTO condition_action '
. '(condition_id, action_number, object_id, '
. 'attribute_id, operator_id, selector, '
. ' action_value) '
. 'VALUES (?, ?, ?, ?, ?, ?, ?)',
Bind => [
\$Param{ConditionID}, \$ActionNumber, \$Param{ObjectID},
\$Param{AttributeID}, \$Param{OperatorID}, \$Param{Selector},
\$Param{ActionValue},
],
);
# prepare SQL statement
my $ActionID;
# this is important for oracle for which an empty string and NULL is the same!
if ( $Self->{DBType} eq 'oracle' && $Param{ActionValue} eq '' ) {
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id FROM condition_action '
. 'WHERE condition_id = ? AND action_number = ? AND object_id = ? '
. 'AND attribute_id = ? AND operator_id = ? AND selector = ? '
. 'AND action_value IS NULL',
Bind => [
\$Param{ConditionID}, \$ActionNumber, \$Param{ObjectID},
\$Param{AttributeID}, \$Param{OperatorID}, \$Param{Selector},
],
Limit => 1,
);
}
# for all other databases AND for oracle IF the action value is NOT an empty string
else {
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id FROM condition_action '
. 'WHERE condition_id = ? AND action_number = ? AND object_id = ? '
. 'AND attribute_id = ? AND operator_id = ? AND selector = ? '
. 'AND action_value = ?',
Bind => [
\$Param{ConditionID}, \$ActionNumber, \$Param{ObjectID},
\$Param{AttributeID}, \$Param{OperatorID}, \$Param{Selector},
\$Param{ActionValue},
],
Limit => 1,
);
}
# get id of created action
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
$ActionID = $Row[0];
}
# check if action could be added
if ( !$ActionID ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "ActionAdd() failed!",
);
return;
}
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => 'ActionList::ConditionID::' . $Param{ConditionID},
);
# trigger ActionAddPost-Event
$Self->EventHandler(
Event => 'ActionAddPost',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
ActionID => $ActionID,
},
UserID => $Param{UserID},
);
return $ActionID;
}
=head2 ActionUpdate()
Update a condition action.
my $Success = $ConditionObject->ActionUpdate(
ActionID => 1234,
ActionNumber => 1, # (optional)
ObjectID => 234, # (optional)
AttributeID => 345, # (optional)
OperatorID => 456, # (optional)
Selector => 1234', # (optional)
ActionValue => 'rejected', # (optional)
UserID => 1,
);
=cut
sub ActionUpdate {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ActionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get action
my $Action = $Self->ActionGet(
ActionID => $Param{ActionID},
UserID => $Param{UserID},
);
# check action
return if !$Action;
# get condition for event handler
my $Condition = $Self->ConditionGet(
ConditionID => $Action->{ConditionID},
UserID => $Param{UserID},
);
# check condition
return if !$Condition;
# trigger ActionUpdatePre-Event
$Self->EventHandler(
Event => 'ActionUpdatePre',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
},
UserID => $Param{UserID},
);
# map update attributes to column names
my %Attribute = (
ActionNumber => 'action_number',
ObjectID => 'object_id',
AttributeID => 'attribute_id',
OperatorID => 'operator_id',
Selector => 'selector',
ActionValue => 'action_value',
);
# build SQL to update action
my $SQL = 'UPDATE condition_action SET ';
my @Bind;
ATTRIBUTE:
for my $Attribute ( sort keys %Attribute ) {
# preserve the old value, when the column isn't in function parameters
next ATTRIBUTE if !exists $Param{$Attribute};
next ATTRIBUTE if !defined $Param{$Attribute};
# param checking has already been done, so this is safe
$SQL .= "$Attribute{$Attribute} = ?, ";
push @Bind, \$Param{$Attribute};
}
# set condition ID to allow trailing comma of previous loop
$SQL .= ' condition_id = condition_id ';
# set matching of SQL statement
$SQL .= 'WHERE id = ?';
push @Bind, \$Param{ActionID};
# update action
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => $SQL,
Bind => \@Bind,
);
# delete cache
for my $Key (
'ActionList::ConditionID::' . $Action->{ConditionID},
'ActionGet::' . $Param{ActionID},
)
{
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => $Key,
);
}
# trigger ActionUpdatePost-Event
$Self->EventHandler(
Event => 'ActionUpdatePost',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
OldActionData => $Action,
},
UserID => $Param{UserID},
);
return 1;
}
=head2 ActionGet()
Get a condition action for a given action id.
Returns a hash reference of the action data.
my $ConditionActionRef = $ConditionObject->ActionGet(
ActionID => 1234,
UserID => 1,
);
The returned hash reference contains following elements:
$ConditionAction{ActionID}
$ConditionAction{ConditionID}
$ConditionAction{ActionNumber}
$ConditionAction{ObjectID}
$ConditionAction{AttributeID}
$ConditionAction{OperatorID}
$ConditionAction{Selector}
$ConditionAction{ActionValue}
=cut
sub ActionGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ActionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# check cache
my $CacheKey = 'ActionGet::' . $Param{ActionID};
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
# prepare SQL statement
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id, condition_id, action_number, object_id, '
. 'attribute_id, operator_id, selector, action_value '
. 'FROM condition_action WHERE id = ?',
Bind => [ \$Param{ActionID} ],
Limit => 1,
);
# fetch the result
my %ActionData;
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
$ActionData{ActionID} = $Row[0];
$ActionData{ConditionID} = $Row[1];
$ActionData{ActionNumber} = $Row[2];
$ActionData{ObjectID} = $Row[3];
$ActionData{AttributeID} = $Row[4];
$ActionData{OperatorID} = $Row[5];
$ActionData{Selector} = $Row[6];
# this is important for oracle for which an empty string and NULL is the same!
$ActionData{ActionValue} = $Row[7] // '';
}
# check error
if ( !%ActionData ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "ActionID $Param{ActionID} does not exist!",
);
return;
}
# set cache
$Kernel::OM->Get('Kernel::System::Cache')->Set(
Type => $Self->{CacheType},
Key => $CacheKey,
Value => \%ActionData,
TTL => $Self->{CacheTTL},
);
return \%ActionData;
}
=head2 ActionList()
Returns a sorted list of all condition action
ids for a given ConditionID as array reference.
my $ConditionActionIDsRef = $ConditionObject->ActionList(
ConditionID => 1234,
UserID => 1,
);
=cut
sub ActionList {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ConditionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# check cache
my $CacheKey = 'ActionList::ConditionID::' . $Param{ConditionID};
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
# prepare SQL statement
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id FROM condition_action '
. 'WHERE condition_id = ? '
. 'ORDER BY action_number ASC',
Bind => [ \$Param{ConditionID} ],
);
# fetch the result
my @ActionList;
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
push @ActionList, $Row[0];
}
# set cache
$Kernel::OM->Get('Kernel::System::Cache')->Set(
Type => $Self->{CacheType},
Key => $CacheKey,
Value => \@ActionList,
TTL => $Self->{CacheTTL},
);
return \@ActionList;
}
=head2 ActionDelete()
Deletes a condition action.
my $Success = $ConditionObject->ActionDelete(
ActionID => 123,
UserID => 1,
);
=cut
sub ActionDelete {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ActionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get action
my $Action = $Self->ActionGet(
ActionID => $Param{ActionID},
UserID => $Param{UserID},
);
# check action
return if !$Action;
# get condition for event handler
my $Condition = $Self->ConditionGet(
ConditionID => $Action->{ConditionID},
UserID => $Param{UserID},
);
# check condition
return if !$Condition;
# trigger ActionDeletePre-Event
$Self->EventHandler(
Event => 'ActionDeletePre',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
},
UserID => $Param{UserID},
);
# delete condition action from database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'DELETE FROM condition_action '
. 'WHERE id = ?',
Bind => [ \$Param{ActionID} ],
);
# delete cache
for my $Key (
'ActionList::ConditionID::' . $Action->{ConditionID},
'ActionGet::' . $Param{ActionID},
)
{
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => $Key,
);
}
# trigger ActionDeletePost-Event
$Self->EventHandler(
Event => 'ActionDeletePost',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
},
UserID => $Param{UserID},
);
return 1;
}
=head2 ActionDeleteAll()
Deletes all condition actions for a given condition id.
my $Success = $ConditionObject->ActionDeleteAll(
ConditionID => 123,
UserID => 1,
);
=cut
sub ActionDeleteAll {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ConditionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get condition for event handler
my $Condition = $Self->ConditionGet(
ConditionID => $Param{ConditionID},
UserID => $Param{UserID},
);
# check condition
return if !$Condition;
# get all actions for the given condition id
my $ActionIDsRef = $Self->ActionList(
ConditionID => $Param{ConditionID},
UserID => $Param{UserID},
);
# trigger ActionDeleteAllPre-Event
$Self->EventHandler(
Event => 'ActionDeleteAllPre',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
ConditionID => $Param{ConditionID},
},
UserID => $Param{UserID},
);
# delete condition actions from database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'DELETE FROM condition_action '
. 'WHERE condition_id = ?',
Bind => [ \$Param{ConditionID} ],
);
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => 'ActionList::ConditionID::' . $Param{ConditionID},
);
# delete cache
if ( $ActionIDsRef && @{$ActionIDsRef} ) {
for my $ActionID ( @{$ActionIDsRef} ) {
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => 'ActionGet::' . $ActionID,
);
}
}
# trigger ActionDeleteAllPost-Event
$Self->EventHandler(
Event => 'ActionDeleteAllPost',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
ConditionID => $Param{ConditionID},
},
UserID => $Param{UserID},
);
return 1;
}
=head2 ActionExecute()
Returns the success value of the execution of an action.
my $Success = $ConditionObject->ActionExecute(
ActionID => 123,
UserID => 1,
);
=cut
sub ActionExecute {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ActionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get action content
my $Action = $Self->ActionGet(
ActionID => $Param{ActionID},
UserID => $Param{UserID},
);
# check action content
return if !$Action;
# get condition for event handler
my $Condition = $Self->ConditionGet(
ConditionID => $Action->{ConditionID},
UserID => $Param{UserID},
);
# check condition
return if !$Condition;
# get action attributes
my $ActionData = $Self->_ActionExecuteInit(
Action => $Action,
UserID => $Param{UserID},
);
# check action attributes
return if !$ActionData;
# do not execute 'lock' actions, they are passive!
my @OmitActions = qw( lock );
return 0 if grep { $ActionData->{Operator}->{Name} eq $_ } @OmitActions;
# trigger ActionExecutePre-Event
$Self->EventHandler(
Event => 'ActionExecutePre',
Data => {
%Param,
%{$Condition},
ConditionName => $Condition->{Name},
ChangeID => $Condition->{ChangeID},
},
UserID => $Param{UserID},
);
# get object name
my $ObjectName = $ActionData->{Object}->{Name};
# get object data
my $ActionObjectData = $Self->ObjectDataGet(
ConditionID => $Action->{ConditionID},
ObjectName => $ObjectName,
Selector => $Action->{Selector},
UserID => $Param{UserID},
);
# check for action object data
# no need to execute operator if it is an empty array ref
if (
!$ActionObjectData
|| ref $ActionObjectData ne 'ARRAY'
|| ref $ActionObjectData eq 'ARRAY' && !@{$ActionObjectData}
)
{
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No object data for $ObjectName ($Action->{Selector}) found!",
);
return;
}
# get attribute type
my $AttributeType = $ActionData->{Attribute}->{Name};
# check attribute type
if ( !$AttributeType ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No attribute $ObjectName ($Action->{Selector}) found!",
);
return;
}
# check for object attribute
for my $ActionObject ( @{$ActionObjectData} ) {
if ( !exists $ActionObject->{$AttributeType} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No object attribute for $ObjectName ($AttributeType) found!",
);
return;
}
}
# define operator values
my %OperatorExecute = (
OperatorName => $ActionData->{Operator}->{Name},
ObjectData => $ActionObjectData,
ObjectName => $ObjectName,
Selector => $Action->{Selector},
Attribute => $AttributeType,
ActionValue => $Action->{ActionValue},
ActionID => $Action->{ActionID},
);
# return result of the actions execution
my $Result = $Self->OperatorExecute(
%OperatorExecute,
UserID => $Param{UserID},
);
# get nice action result
my $ActionResult = ($Result) ? 'successfully' : 'unsuccessfully';
# trigger ActionExecutePost-Event
$Self->EventHandler(
Event => 'ActionExecutePost',
Data => {
%Param,
%{$Condition},
ConditionName => $Condition->{Name},
%OperatorExecute,
ChangeID => $Condition->{ChangeID},
ActionResult => $ActionResult,
},
UserID => $Param{UserID},
);
# return result of the actions execution
return $Result;
}
=head1 PRIVATE INTERFACE
=head2 _ActionExecuteInit()
Returns object, attribute and operator of a given action.
my $ActionData = $ConditionObject->_ActionExecuteInit(
Action => $ActionRef,
UserID => 1,
);
=cut
sub _ActionExecuteInit {
my ( $Self, %Param ) = @_;
# extract action
my $Action = $Param{Action};
# declare action data
my %ActionData;
# get object data
$ActionData{Object} = $Self->ObjectGet(
ObjectID => $Action->{ObjectID},
UserID => $Param{UserID},
);
# check for object data
if ( !$ActionData{Object} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No value for 'Object' with ID '$Action->{ObjectID}'!",
);
return;
}
# get attribute data
$ActionData{Attribute} = $Self->AttributeGet(
AttributeID => $Action->{AttributeID},
UserID => $Param{UserID},
);
# check for attribute data
if ( !$ActionData{Attribute} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No value for 'Attribute' with ID '$Action->{AttributeID}'!",
);
return;
}
# get operator data
$ActionData{Operator} = $Self->OperatorGet(
OperatorID => $Action->{OperatorID},
UserID => $Param{UserID},
);
# check for operator data
if ( !$ActionData{Operator} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No value for 'Operator' with ID '$Action->{OperatorID}'!",
);
return;
}
return \%ActionData;
}
=head2 _CreateNewActionNumber()
Create a new unused action number for the given condition.
The highest current action number for the given condition is
looked up and incremented by one.
my $ActionNumber = $ConditionObject->_CreateNewActionNumber(
ConditionID => 123,
);
=cut
sub _CreateNewActionNumber {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{ConditionID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need ConditionID!',
);
return;
}
# get the largest action number
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT MAX(action_number) '
. 'FROM condition_action '
. 'WHERE condition_id = ?',
Bind => [ \$Param{ConditionID} ],
Limit => 1,
);
# fetch the result, default to 0 when there are no actions yet
my $ActionNumber;
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
$ActionNumber = $Row[0];
}
$ActionNumber ||= 0;
# increment number to get a non-existent action number
$ActionNumber++;
return $ActionNumber;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

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# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ITSMChange::ITSMCondition::Attribute;
use strict;
use warnings;
# IMPORTANT!
# Do not delete this line! This prevents the "Frontend/Basic" UnitTest from failing
# on opensuse 11.3 and 11.4 (64bit) if mod_perl is used!
## nofilter(TidyAll::Plugin::OTRS::Common::RemoveCVSIDs)
use vars qw($VERSION);
our $ObjectManagerDisabled = 1;
=head1 NAME
Kernel::System::ITSMChange::ITSMCondition::Attribute - condition attribute lib
=head1 PUBLIC INTERFACE
=head2 AttributeAdd()
Add a new condition attribute.
my $AttributeID = $ConditionObject->AttributeAdd(
Name => 'AttributeName',
UserID => 1,
);
=cut
sub AttributeAdd {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(Name UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# make lookup with given name for checks
my $AttributeID = $Self->AttributeLookup(
Name => $Param{Name},
);
# check if attribute name already exists
if ($AttributeID) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Condition attribute ($Param{Name}) already exists!",
);
return;
}
# add new attribute name to database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'INSERT INTO condition_attribute '
. '(name) '
. 'VALUES (?)',
Bind => [ \$Param{Name} ],
);
# get id of created attribute
$AttributeID = $Self->AttributeLookup(
Name => $Param{Name},
);
# check if attribute could be added
if ( !$AttributeID ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "AttributeAdd() failed!",
);
return;
}
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => 'AttributeList',
);
return $AttributeID;
}
=head2 AttributeUpdate()
Update a condition attribute.
my $Success = $ConditionObject->AttributeUpdate(
AttributeID => 1234,
Name => 'NewAttributeName',
UserID => 1,
);
=cut
sub AttributeUpdate {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(AttributeID Name UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get attribute data
my $AttributeData = $Self->AttributeGet(
AttributeID => $Param{AttributeID},
UserID => $Param{UserID},
);
# check attribute data
if ( !$AttributeData ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "AttributeUpdate of $Param{AttributeID} failed!",
);
return;
}
# update attribute in database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'UPDATE condition_attribute '
. 'SET name = ? '
. 'WHERE id = ?',
Bind => [
\$Param{Name},
\$Param{AttributeID},
],
);
# delete cache
for my $Key (
'AttributeList',
'AttributeGet::AttributeID::' . $Param{AttributeID},
'AttributeLookup::AttributeID::' . $Param{AttributeID},
'AttributeLookup::Name::' . $AttributeData->{Name}, # use the old name
)
{
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => $Key,
);
}
return 1;
}
=head2 AttributeGet()
Get a condition attribute for a given attribute id.
Returns a hash reference of the attribute data.
my $ConditionAttributeRef = $ConditionObject->AttributeGet(
AttributeID => 1234,
UserID => 1,
);
The returned hash reference contains following elements:
$ConditionAttribute{AttributeID}
$ConditionAttribute{Name}
=cut
sub AttributeGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(AttributeID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# check cache
my $CacheKey = 'AttributeGet::AttributeID::' . $Param{AttributeID};
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
# prepare SQL statement
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id, name FROM condition_attribute WHERE id = ?',
Bind => [ \$Param{AttributeID} ],
Limit => 1,
);
# fetch the result
my %AttributeData;
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
$AttributeData{AttributeID} = $Row[0];
$AttributeData{Name} = $Row[1];
}
# check error
if ( !%AttributeData ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "AttributeID $Param{AttributeID} does not exist!",
);
return;
}
# set cache
$Kernel::OM->Get('Kernel::System::Cache')->Set(
Type => $Self->{CacheType},
Key => $CacheKey,
Value => \%AttributeData,
TTL => $Self->{CacheTTL},
);
return \%AttributeData;
}
=head2 AttributeLookup()
This method does a lookup for a condition attribute. If an attribute
id is given, it returns the name of the attribute. If the name of the
attribute is given, the appropriate id is returned.
my $AttributeName = $ConditionObject->AttributeLookup(
AttributeID => 4321,
);
my $AttributeID = $ConditionObject->AttributeLookup(
Name => 'AttributeName',
);
=cut
sub AttributeLookup {
my ( $Self, %Param ) = @_;
# check if both parameters are given
if ( $Param{AttributeID} && $Param{Name} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need AttributeID or Name - not both!',
);
return;
}
# check if both parameters are not given
if ( !$Param{AttributeID} && !$Param{Name} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need AttributeID or Name - none is given!',
);
return;
}
# check if AttributeID is a number
if ( $Param{AttributeID} && $Param{AttributeID} !~ m{ \A \d+ \z }xms ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "AttributeID must be a number! (AttributeID: $Param{AttributeID})",
);
return;
}
my $CacheKey;
# prepare SQL statements
if ( $Param{AttributeID} ) {
# check cache
$CacheKey = 'AttributeLookup::AttributeID::' . $Param{AttributeID};
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT name FROM condition_attribute WHERE id = ?',
Bind => [ \$Param{AttributeID} ],
Limit => 1,
);
}
elsif ( $Param{Name} ) {
# check cache
$CacheKey = 'AttributeLookup::Name::' . $Param{Name};
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id FROM condition_attribute WHERE name = ?',
Bind => [ \$Param{Name} ],
Limit => 1,
);
}
# fetch the result
my $Lookup = '';
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
$Lookup = $Row[0];
}
# set cache
$Kernel::OM->Get('Kernel::System::Cache')->Set(
Type => $Self->{CacheType},
Key => $CacheKey,
Value => $Lookup,
TTL => $Self->{CacheTTL},
);
return $Lookup;
}
=head2 AttributeList()
Returns a list of all condition attributes as hash reference
my $ConditionAttributesRef = $ConditionObject->AttributeList(
UserID => 1,
);
The returned hash reference contains entries like this:
$ConditionAttribute{AttributeID} = 'AttributeName'
=cut
sub AttributeList {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need UserID!",
);
return;
}
# check cache
my $CacheKey = 'AttributeList';
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
# prepare SQL statement
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id, name FROM condition_attribute',
);
# fetch the result
my %AttributeList;
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
$AttributeList{ $Row[0] } = $Row[1];
}
# set cache
$Kernel::OM->Get('Kernel::System::Cache')->Set(
Type => $Self->{CacheType},
Key => $CacheKey,
Value => \%AttributeList,
TTL => $Self->{CacheTTL},
);
return \%AttributeList;
}
=head2 AttributeDelete()
Deletes a condition attribute.
my $Success = $ConditionObject->AttributeDelete(
AttributeID => 123,
UserID => 1,
);
=cut
sub AttributeDelete {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(AttributeID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# lookup attribute name
my $AttributeName = $Self->AttributeLookup(
AttributeID => $Param{AttributeID},
);
# delete condition attribute from database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'DELETE FROM condition_attribute '
. 'WHERE id = ?',
Bind => [ \$Param{AttributeID} ],
);
# delete cache
for my $Key (
'AttributeList',
'AttributeGet::AttributeID::' . $Param{AttributeID},
'AttributeLookup::AttributeID::' . $Param{AttributeID},
'AttributeLookup::Name::' . $AttributeName,
)
{
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => $Key,
);
}
return 1;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

View File

@@ -0,0 +1,822 @@
# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ITSMChange::ITSMCondition::Expression;
use strict;
use warnings;
our $ObjectManagerDisabled = 1;
=head1 NAME
Kernel::System::ITSMChange::ITSMCondition::Expression - condition expression lib
=head1 PUBLIC INTERFACE
=head2 ExpressionAdd()
Add a new condition expression.
my $ExpressionID = $ConditionObject->ExpressionAdd(
ConditionID => 123,
ObjectID => 234,
AttributeID => 345,
OperatorID => 456,
Selector => 1234,
CompareValue => 'rejected',
UserID => 1,
);
=cut
sub ExpressionAdd {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ConditionID ObjectID AttributeID OperatorID Selector UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# handle 'CompareValue' in a special way
if ( !exists $Param{CompareValue} || !defined $Param{CompareValue} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need CompareValue!',
);
return;
}
# get condition for event handler
my $Condition = $Self->ConditionGet(
ConditionID => $Param{ConditionID},
UserID => $Param{UserID},
);
# check condition
return if !$Condition;
# trigger ExpressionAddPre-Event
$Self->EventHandler(
Event => 'ExpressionAddPre',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
},
UserID => $Param{UserID},
);
# add new expression name to database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'INSERT INTO condition_expression '
. '(condition_id, object_id, attribute_id, '
. 'operator_id, selector, compare_value) '
. 'VALUES (?, ?, ?, ?, ?, ?)',
Bind => [
\$Param{ConditionID}, \$Param{ObjectID}, \$Param{AttributeID},
\$Param{OperatorID}, \$Param{Selector}, \$Param{CompareValue},
],
);
# prepare SQL statement
my $ExpressionID;
# this is important for oracle for which an empty string and NULL is the same!
if ( $Self->{DBType} eq 'oracle' && $Param{CompareValue} eq '' ) {
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id FROM condition_expression '
. 'WHERE condition_id = ? AND object_id = ? AND attribute_id = ? '
. 'AND operator_id = ? AND selector = ? AND compare_value IS NULL',
Bind => [
\$Param{ConditionID}, \$Param{ObjectID}, \$Param{AttributeID},
\$Param{OperatorID}, \$Param{Selector},
],
Limit => 1,
);
}
# for all other databases AND for oracle IF the compare value is NOT an empty string
else {
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id FROM condition_expression '
. 'WHERE condition_id = ? AND object_id = ? AND attribute_id = ? '
. 'AND operator_id = ? AND selector = ? AND compare_value = ?',
Bind => [
\$Param{ConditionID}, \$Param{ObjectID}, \$Param{AttributeID},
\$Param{OperatorID}, \$Param{Selector}, \$Param{CompareValue},
],
Limit => 1,
);
}
# get id of created expression
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
$ExpressionID = $Row[0];
}
# check if expression could be added
if ( !$ExpressionID ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "ExpressionAdd() failed!",
);
return;
}
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => 'ExpressionList::ConditionID::' . $Param{ConditionID},
);
# trigger ExpressionAddPost-Event
$Self->EventHandler(
Event => 'ExpressionAddPost',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
ExpressionID => $ExpressionID,
},
UserID => $Param{UserID},
);
return $ExpressionID;
}
=head2 ExpressionUpdate()
Update a condition expression.
my $Success = $ConditionObject->ExpressionUpdate(
ExpressionID => 1234,
ObjectID => 234, # (optional)
AttributeID => 345, # (optional)
OperatorID => 456, # (optional)
Selector => 1234, # (optional)
CompareValue => 'rejected', # (optional)
UserID => 1,
);
=cut
sub ExpressionUpdate {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ExpressionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get expression
my $Expression = $Self->ExpressionGet(
ExpressionID => $Param{ExpressionID},
UserID => $Param{UserID},
);
# check expression
return if !$Expression;
# get condition for event handler
my $Condition = $Self->ConditionGet(
ConditionID => $Expression->{ConditionID},
UserID => $Param{UserID},
);
# check condition
return if !$Condition;
# trigger ExpressionUpdatePre-Event
$Self->EventHandler(
Event => 'ExpressionUpdatePre',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
},
UserID => $Param{UserID},
);
# map update attributes to column names
my %Attribute = (
ObjectID => 'object_id',
AttributeID => 'attribute_id',
OperatorID => 'operator_id',
Selector => 'selector',
CompareValue => 'compare_value',
);
# build SQL to update expression
my $SQL = 'UPDATE condition_expression SET ';
my @Bind;
ATTRIBUTE:
for my $Attribute ( sort keys %Attribute ) {
# preserve the old value, when the column isn't in function parameters
next ATTRIBUTE if !exists $Param{$Attribute};
next ATTRIBUTE if !defined $Param{$Attribute};
# param checking has already been done, so this is safe
$SQL .= "$Attribute{$Attribute} = ?, ";
push @Bind, \$Param{$Attribute};
}
# set condition ID to allow trailing comma of previous loop
$SQL .= ' condition_id = condition_id ';
# set matching of SQL statement
$SQL .= 'WHERE id = ?';
push @Bind, \$Param{ExpressionID};
# update expression
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => $SQL,
Bind => \@Bind,
);
# delete cache
for my $Key (
'ExpressionList::ConditionID::' . $Expression->{ConditionID},
'ExpressionGet::' . $Param{ExpressionID},
)
{
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => $Key,
);
}
# trigger ExpressionUpdatePost-Event
$Self->EventHandler(
Event => 'ExpressionUpdatePost',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
OldExpressionData => $Expression,
},
UserID => $Param{UserID},
);
return 1;
}
=head2 ExpressionGet()
Get a condition expression for a given expression id.
Returns a hash reference of the expression data.
my $ConditionExpressionRef = $ConditionObject->ExpressionGet(
ExpressionID => 1234,
UserID => 1,
);
The returned hash reference contains following elements:
$ConditionExpression{ExpressionID}
$ConditionExpression{ConditionID}
$ConditionExpression{ObjectID}
$ConditionExpression{AttributeID}
$ConditionExpression{OperatorID}
$ConditionExpression{Selector}
$ConditionExpression{CompareValue}
=cut
sub ExpressionGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ExpressionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# check cache
my $CacheKey = 'ExpressionGet::' . $Param{ExpressionID};
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
# prepare SQL statement
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id, condition_id, object_id, attribute_id, '
. 'operator_id, selector, compare_value '
. 'FROM condition_expression WHERE id = ?',
Bind => [ \$Param{ExpressionID} ],
Limit => 1,
);
# fetch the result
my %ExpressionData;
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
$ExpressionData{ExpressionID} = $Row[0];
$ExpressionData{ConditionID} = $Row[1];
$ExpressionData{ObjectID} = $Row[2];
$ExpressionData{AttributeID} = $Row[3];
$ExpressionData{OperatorID} = $Row[4];
$ExpressionData{Selector} = $Row[5];
# this is important for oracle for which an empty string and NULL is the same!
$ExpressionData{CompareValue} = $Row[6] // '';
}
# check error
if ( !%ExpressionData ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "ExpressionID $Param{ExpressionID} does not exist!",
);
return;
}
# set cache
$Kernel::OM->Get('Kernel::System::Cache')->Set(
Type => $Self->{CacheType},
Key => $CacheKey,
Value => \%ExpressionData,
TTL => $Self->{CacheTTL},
);
return \%ExpressionData;
}
=head2 ExpressionList()
Returns a list of all condition expression ids for
a given ConditionID as array reference.
my $ConditionExpressionIDsRef = $ConditionObject->ExpressionList(
ConditionID => 1234,
UserID => 1,
);
=cut
sub ExpressionList {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ConditionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# check cache
my $CacheKey = 'ExpressionList::ConditionID::' . $Param{ConditionID};
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
# prepare SQL statement
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id FROM condition_expression '
. 'WHERE condition_id = ?',
Bind => [ \$Param{ConditionID} ],
);
# fetch the result
my @ExpressionList;
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
push @ExpressionList, $Row[0];
}
# set cache
$Kernel::OM->Get('Kernel::System::Cache')->Set(
Type => $Self->{CacheType},
Key => $CacheKey,
Value => \@ExpressionList,
TTL => $Self->{CacheTTL},
);
return \@ExpressionList;
}
=head2 ExpressionDelete()
Deletes a condition expression.
my $Success = $ConditionObject->ExpressionDelete(
ExpressionID => 123,
UserID => 1,
);
=cut
sub ExpressionDelete {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ExpressionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get expression
my $Expression = $Self->ExpressionGet(
ExpressionID => $Param{ExpressionID},
UserID => $Param{UserID},
);
# check expression
return if !$Expression;
# get condition for event handler
my $Condition = $Self->ConditionGet(
ConditionID => $Expression->{ConditionID},
UserID => $Param{UserID},
);
# check condition
return if !$Condition;
# trigger ExpressionDeletePre-Event
$Self->EventHandler(
Event => 'ExpressionDeletePre',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
},
UserID => $Param{UserID},
);
# delete condition expression from database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'DELETE FROM condition_expression '
. 'WHERE id = ?',
Bind => [ \$Param{ExpressionID} ],
);
# delete cache
for my $Key (
'ExpressionList::ConditionID::' . $Expression->{ConditionID},
'ExpressionGet::' . $Param{ExpressionID},
)
{
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => $Key,
);
}
# trigger ExpressionDeletePost-Event
$Self->EventHandler(
Event => 'ExpressionDeletePost',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
},
UserID => $Param{UserID},
);
return 1;
}
=head2 ExpressionDeleteAll()
Deletes all condition expressions for a given condition id.
my $Success = $ConditionObject->ExpressionDeleteAll(
ConditionID => 123,
UserID => 1,
);
=cut
sub ExpressionDeleteAll {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ConditionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get condition for event handler
my $Condition = $Self->ConditionGet(
ConditionID => $Param{ConditionID},
UserID => $Param{UserID},
);
# check condition
return if !$Condition;
# get all expressions for the given condition id
my $ExpressionIDsRef = $Self->ExpressionList(
ConditionID => $Param{ConditionID},
UserID => $Param{UserID},
);
# trigger ExpressionDeleteAllPre-Event
$Self->EventHandler(
Event => 'ExpressionDeleteAllPre',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
ConditionID => $Param{ConditionID},
},
UserID => $Param{UserID},
);
# delete condition expressions from database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'DELETE FROM condition_expression '
. 'WHERE condition_id = ?',
Bind => [ \$Param{ConditionID} ],
);
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => 'ExpressionList::ConditionID::' . $Param{ConditionID},
);
# delete cache
if ( $ExpressionIDsRef && @{$ExpressionIDsRef} ) {
for my $ExpressionID ( @{$ExpressionIDsRef} ) {
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => 'ExpressionGet::' . $ExpressionID,
);
}
}
# trigger ExpressionDeleteAllPost-Event
$Self->EventHandler(
Event => 'ExpressionDeleteAllPost',
Data => {
%Param,
ChangeID => $Condition->{ChangeID},
ConditionID => $Param{ConditionID},
},
UserID => $Param{UserID},
);
return 1;
}
=head2 ExpressionMatch()
Returns the boolean value of an expression.
my $Match = $ConditionObject->ExpressionMatch(
ExpressionID => 123,
AttributesChanged => { ITSMChange => [ ChangeTitle, ChangeDescription ] }, # (optional)
UserID => 1,
);
=cut
sub ExpressionMatch {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ExpressionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get expression content
my $Expression = $Self->ExpressionGet(
ExpressionID => $Param{ExpressionID},
UserID => $Param{UserID},
);
# check expression content
return if !$Expression;
# get expression attributes
my $ExpressionData = $Self->_ExpressionMatchInit(
Expression => $Expression,
UserID => $Param{UserID},
);
# check expression attributes
return if !$ExpressionData;
# get changed attributes
my $AttributesChangedType;
my @AttributesChanged;
if ( exists $Param{AttributesChanged} && defined $Param{AttributesChanged} ) {
# changed attributes
my %AttributeChanged;
# check for reference type
if ( ref $Param{AttributesChanged} eq 'HASH' ) {
%AttributeChanged = %{ $Param{AttributesChanged} };
# get attribute type
$AttributesChangedType = ( keys %AttributeChanged )[0];
}
# check for reference type
if ( $AttributesChangedType && ref $AttributeChanged{$AttributesChangedType} eq 'ARRAY' ) {
# get list of changed attributes
@AttributesChanged = @{ $AttributeChanged{$AttributesChangedType} };
}
}
# get object name
my $ObjectName = $ExpressionData->{Object}->{Name};
# check for changed attributes types
if ( $AttributesChangedType && $AttributesChangedType ne $ObjectName ) {
# this expression does not match requested type
return;
}
# get attribute type
my $AttributeType = $ExpressionData->{Attribute}->{Name};
# check for changed attributes and available attributes of expression
if ( $AttributeType && @AttributesChanged ) {
# check for our attribute in changed attribute list
my @AttributeFound = grep { $_ eq $AttributeType } @AttributesChanged;
# this expression does not have the requested attribute
return if !@AttributeFound;
}
# get object data
my $ExpressionObjectData = $Self->ObjectDataGet(
ConditionID => $Expression->{ConditionID},
ObjectName => $ObjectName,
Selector => $Expression->{Selector},
UserID => $Param{UserID},
);
# check for expression object data
# no need to execute operator if it is an empty array ref
if (
!$ExpressionObjectData
|| ref $ExpressionObjectData ne 'ARRAY'
|| ref $ExpressionObjectData eq 'ARRAY' && !@{$ExpressionObjectData}
)
{
return;
}
# check attribute type
if ( !$AttributeType ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No attribute $ObjectName ($Expression->{Selector}) found!",
);
return;
}
# check for object attribute
for my $ExpressionObject ( @{$ExpressionObjectData} ) {
if ( !exists $ExpressionObject->{$AttributeType} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No object attribute for $ObjectName ($AttributeType) found!",
);
return;
}
}
# return result of the expressions execution
my $Result = $Self->OperatorExecute(
OperatorName => $ExpressionData->{Operator}->{Name},
Attribute => $AttributeType,
Selector => $Expression->{Selector},
ObjectData => $ExpressionObjectData,
CompareValue => $Expression->{CompareValue},
UserID => $Param{UserID},
);
# return result of the expressions execution
return $Result;
}
=head1 PRIVATE INTERFACE
=head2 _ExpressionMatchInit()
Returns object, attribute and operator of a given expression.
my $ExpressionData = $ConditionObject->_ExpressionMatchInit(
Expression => $ExpressionRef,
UserID => 1,
);
=cut
sub _ExpressionMatchInit {
my ( $Self, %Param ) = @_;
# extract expression
my $Expression = $Param{Expression};
# declare expression data
my %ExpressionData;
# get object data
$ExpressionData{Object} = $Self->ObjectGet(
ObjectID => $Expression->{ObjectID},
UserID => $Param{UserID},
);
# check for object data
if ( !$ExpressionData{Object} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No value for 'Object' with ID '$Expression->{ObjectID}'!",
);
return;
}
# get attribute data
$ExpressionData{Attribute} = $Self->AttributeGet(
AttributeID => $Expression->{AttributeID},
UserID => $Param{UserID},
);
# check for attribute data
if ( !$ExpressionData{Attribute} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No value for 'Attribute' with ID '$Expression->{AttributeID}'!",
);
return;
}
# get operator data
$ExpressionData{Operator} = $Self->OperatorGet(
OperatorID => $Expression->{OperatorID},
UserID => $Param{UserID},
);
# check for operator data
if ( !$ExpressionData{Operator} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No value for 'Operator' with ID '$Expression->{OperatorID}'!",
);
return;
}
return \%ExpressionData;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

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@@ -0,0 +1,697 @@
# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ITSMChange::ITSMCondition::Object;
use strict;
use warnings;
our $ObjectManagerDisabled = 1;
=head1 NAME
Kernel::System::ITSMChange::ITSMCondition::Object - condition object lib
=head1 PUBLIC INTERFACE
=head2 ObjectAdd()
Add a new condition object.
my $ConditionID = $ConditionObject->ObjectAdd(
Name => 'ObjectName',
UserID => 1,
);
=cut
sub ObjectAdd {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(Name UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# make lookup with given name for checks
my $ObjectID = $Self->ObjectLookup(
Name => $Param{Name},
);
# check if object name already exists
if ($ObjectID) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Condition object ($Param{Name}) already exists!",
);
return;
}
# add new object name to database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'INSERT INTO condition_object '
. '(name) '
. 'VALUES (?)',
Bind => [ \$Param{Name} ],
);
# get id of created object
$ObjectID = $Self->ObjectLookup(
Name => $Param{Name},
);
# check if object could be added
if ( !$ObjectID ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "ObjectAdd() failed!",
);
return;
}
# delete cache
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => 'ObjectList',
);
return $ObjectID;
}
=head2 ObjectUpdate()
Update a condition object.
my $Success = $ConditionObject->ObjectUpdate(
ObjectID => 1234,
Name => 'NewObjectName',
UserID => 1,
);
=cut
sub ObjectUpdate {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ObjectID Name UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get object data
my $ObjectData = $Self->ObjectGet(
ObjectID => $Param{ObjectID},
UserID => $Param{UserID},
);
# check object data
if ( !$ObjectData ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "ObjectUpdate of $Param{ObjectID} failed!",
);
return;
}
# update object in database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'UPDATE condition_object '
. 'SET name = ? '
. 'WHERE id = ?',
Bind => [
\$Param{Name},
\$Param{ObjectID},
],
);
# delete cache
for my $Key (
'ObjectList',
'ObjectGet::ObjectID::' . $Param{ObjectID},
'ObjectLookup::ObjectID::' . $Param{ObjectID},
'ObjectLookup::Name::' . $ObjectData->{Name}, # use the old name
)
{
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => $Key,
);
}
return 1;
}
=head2 ObjectGet()
Get a condition object for a given object id.
Returns a hash reference of the object data.
my $ConditionObjectRef = $ConditionObject->ObjectGet(
ObjectID => 1234,
UserID => 1,
);
The returned hash reference contains following elements:
$ConditionObject->{ObjectID}
$ConditionObject->{Name}
=cut
sub ObjectGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ObjectID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# check cache
my $CacheKey = 'ObjectGet::ObjectID::' . $Param{ObjectID};
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
# prepare SQL statement
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id, name FROM condition_object WHERE id = ?',
Bind => [ \$Param{ObjectID} ],
Limit => 1,
);
# fetch the result
my %ObjectData;
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
$ObjectData{ObjectID} = $Row[0];
$ObjectData{Name} = $Row[1];
}
# check error
if ( !%ObjectData ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "ObjectID $Param{ObjectID} does not exist!",
);
return;
}
# set cache
$Kernel::OM->Get('Kernel::System::Cache')->Set(
Type => $Self->{CacheType},
Key => $CacheKey,
Value => \%ObjectData,
TTL => $Self->{CacheTTL},
);
return \%ObjectData;
}
=head2 ObjectLookup()
This method does a lookup for a condition object. If an object
id is given, it returns the name of the object. If the name of the
object is given, the appropriate id is returned.
my $ObjectName = $ConditionObject->ObjectLookup(
ObjectID => 4321,
);
my $ObjectID = $ConditionObject->ObjectLookup(
Name => 'ObjectName',
);
=cut
sub ObjectLookup {
my ( $Self, %Param ) = @_;
# check if both parameters are given
if ( $Param{ObjectID} && $Param{Name} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need ObjectID or Name - not both!',
);
return;
}
# check if both parameters are not given
if ( !$Param{ObjectID} && !$Param{Name} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need ObjectID or Name - none is given!',
);
return;
}
# check if ObjectID is a number
if ( $Param{ObjectID} && $Param{ObjectID} !~ m{ \A \d+ \z }xms ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "ObjectID must be a number! (ObjectID: $Param{ObjectID})",
);
return;
}
my $CacheKey;
# prepare SQL statements
if ( $Param{ObjectID} ) {
# check cache
$CacheKey = 'ObjectLookup::ObjectID::' . $Param{ObjectID};
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT name FROM condition_object WHERE id = ?',
Bind => [ \$Param{ObjectID} ],
Limit => 1,
);
}
elsif ( $Param{Name} ) {
# check cache
$CacheKey = 'ObjectLookup::Name::' . $Param{Name};
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id FROM condition_object WHERE name = ?',
Bind => [ \$Param{Name} ],
Limit => 1,
);
}
# fetch the result
my $Lookup;
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
$Lookup = $Row[0];
}
# set cache
$Kernel::OM->Get('Kernel::System::Cache')->Set(
Type => $Self->{CacheType},
Key => $CacheKey,
Value => $Lookup,
TTL => $Self->{CacheTTL},
);
return $Lookup;
}
=head2 ObjectList()
Returns a list of all condition objects as hash reference
my $ConditionObjectsRef = $ConditionObject->ObjectList(
UserID => 1,
);
The returned hash reference contains entries like this:
$ConditionObject{ObjectID} = 'ObjectName'
=cut
sub ObjectList {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{UserID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need UserID!",
);
return;
}
# check cache
my $CacheKey = 'ObjectList';
my $Cache = $Kernel::OM->Get('Kernel::System::Cache')->Get(
Type => $Self->{CacheType},
Key => $CacheKey,
);
return $Cache if $Cache;
# prepare SQL statement
return if !$Kernel::OM->Get('Kernel::System::DB')->Prepare(
SQL => 'SELECT id, name FROM condition_object',
);
# fetch the result
my %ObjectList;
while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
$ObjectList{ $Row[0] } = $Row[1];
}
# set cache
$Kernel::OM->Get('Kernel::System::Cache')->Set(
Type => $Self->{CacheType},
Key => $CacheKey,
Value => \%ObjectList,
TTL => $Self->{CacheTTL},
);
return \%ObjectList;
}
=head2 ObjectDelete()
Deletes a condition object.
my $Success = $ConditionObject->ObjectDelete(
ObjectID => 123,
UserID => 1,
);
=cut
sub ObjectDelete {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ObjectID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# lookup object name
my $ObjectName = $Self->ObjectLookup(
ObjectID => $Param{ObjectID},
);
# delete condition object from database
return if !$Kernel::OM->Get('Kernel::System::DB')->Do(
SQL => 'DELETE FROM condition_object '
. 'WHERE id = ?',
Bind => [ \$Param{ObjectID} ],
);
# delete cache
for my $Key (
'ObjectList',
'ObjectGet::ObjectID::' . $Param{ObjectID},
'ObjectLookup::ObjectID::' . $Param{ObjectID},
'ObjectLookup::Name::' . $ObjectName,
)
{
$Kernel::OM->Get('Kernel::System::Cache')->Delete(
Type => $Self->{CacheType},
Key => $Key,
);
}
return 1;
}
=head2 ObjectSelectorList()
Returns a list of all selectors available for the given object id and condition id as hash reference
my $SelectorList = $ConditionObject->ObjectSelectorList(
ObjectID => 1234,
ConditionID => 5,
UserID => 1,
);
Returns a hash reference like this (for C<workorder> objects)
$SelectorList = {
10 => '1 - WorkorderTitle of Workorder 1',
12 => '2 - WorkorderTitle of Workorder 2',
34 => '3 - WorkorderTitle of Workorder 3',
'any' => 'any',
'all' => 'all',
}
or for change objects:
$SelectorList = {
456 => 'Change# 2010011610000618',
}
=cut
sub ObjectSelectorList {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ObjectID ConditionID UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# lookup object name
my $ObjectName = $Self->ObjectLookup(
ObjectID => $Param{ObjectID},
);
# get condition data
my $ConditionData = $Self->ConditionGet(
ConditionID => $Param{ConditionID},
UserID => $Param{UserID},
);
# check for error
return if !$ConditionData;
# get object backend
my $BackendObject = $Kernel::OM->Get( 'Kernel::System::ITSMChange::ITSMCondition::Object::' . $ObjectName );
# check for error
return if !$BackendObject;
# define default functions for backend
my $Sub = 'SelectorList';
# check for available function
if ( !$BackendObject->can($Sub) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No function '$Sub' available for backend '$ObjectName'!",
);
return;
}
# execute the action subroutine
my $SelectorList = $BackendObject->$Sub(
ConditionID => $Param{ConditionID},
ChangeID => $ConditionData->{ChangeID},
UserID => $Param{UserID},
ExpressionID => $Param{ExpressionID},
ActionID => $Param{ActionID},
) || {};
return $SelectorList;
}
=head2 ObjectCompareValueList()
Returns a list of available CompareValues for the given object id and attribute id as hash reference.
my $CompareValueList = $ConditionObject->ObjectCompareValueList(
ObjectID => 1234,
AttributeName => 'WorkOrderStateID',
UserID => 1,
);
Returns a hash reference like this, for a C<workorder> object and the attribute 'WorkOrderStateID':
$CompareValueList = {
10 => 'created',
12 => 'accepted',
13 => 'ready',
14 => 'in progress',
15 => 'closed',
16 => 'canceled',
}
=cut
sub ObjectCompareValueList {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ObjectID AttributeName UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# set object name
my $ObjectName = $Param{ObjectName};
if ( $Param{ObjectID} ) {
$ObjectName = $Self->ObjectLookup(
ObjectID => $Param{ObjectID},
);
}
# get object type
my $ObjectType = $ObjectName;
# get object backend
my $BackendObject = $Kernel::OM->Get( 'Kernel::System::ITSMChange::ITSMCondition::Object::' . $ObjectType );
return if !$BackendObject;
# define default functions for backend
my $Sub = 'CompareValueList';
# check for available function
if ( !$BackendObject->can($Sub) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No function '$Sub' available for backend '$ObjectType'!",
);
return;
}
# execute the action subroutine
my $CompareValueList = $BackendObject->$Sub(
AttributeName => $Param{AttributeName},
UserID => $Param{UserID},
) || {};
return $CompareValueList;
}
=head2 ObjectDataGet()
Return the data of a given type and selector of a certain object.
my $ObjectDataRef = $ConditionObject->ObjectDataGet(
ConditionID => 1234,
ObjectName => 'ITSMChange', # or ObjectID
ObjectID => 1, # or ObjectName
Selector => '123', # ( ObjectKey | any | all )
UserID => 1,
);
=cut
sub ObjectDataGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(ConditionID Selector UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# either ObjectName or ObjectID must be passed
if ( !$Param{ObjectName} && !$Param{ObjectID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'ObjectName ID or ObjectID!',
);
return;
}
# check that not both ObjectName and ObjectID are given
if ( $Param{ObjectName} && $Param{ObjectID} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => 'Need either ObjectName OR ObjectID - not both!',
);
return;
}
# set object name
my $ObjectName = $Param{ObjectName};
if ( $Param{ObjectID} ) {
$ObjectName = $Self->ObjectLookup(
ObjectID => $Param{ObjectID},
);
}
# get object type
my $ObjectType = $ObjectName;
# get object backend
my $BackendObject = $Kernel::OM->Get( 'Kernel::System::ITSMChange::ITSMCondition::Object::' . $ObjectType );
return if !$BackendObject;
# define default functions for backend
my $Sub = 'DataGet';
# check for available function
if ( !$BackendObject->can($Sub) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "No function '$Sub' available for backend '$ObjectType'!",
);
return;
}
# get object data
my $ObjectData = $BackendObject->$Sub(
ConditionID => $Param{ConditionID},
Selector => $Param{Selector},
UserID => $Param{UserID},
) || [];
return $ObjectData;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

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@@ -0,0 +1,214 @@
# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ITSMChange::ITSMCondition::Object::ITSMChange;
use strict;
use warnings;
our @ObjectDependencies = (
'Kernel::System::ITSMChange',
'Kernel::System::Log',
'Kernel::System::User',
);
=head1 NAME
Kernel::System::ITSMChange::ITSMCondition::Object::ITSMChange - condition itsm change object lib
=head1 PUBLIC INTERFACE
=head2 new()
create an object
use Kernel::System::ObjectManager;
local $Kernel::OM = Kernel::System::ObjectManager->new();
my $ConditionObjectITSMChange = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMCondition::Object::ITSMChange');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
=head2 DataGet()
Returns change data in an array reference.
my $ChangeDataRef = $ConditionObjectITSMChange->DataGet(
Selector => 1234,
UserID => 2345,
);
=cut
sub DataGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(Selector UserID)) {
if ( !exists $Param{$Argument} || !defined $Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# remap params
my %ChangeGet = (
ChangeID => $Param{Selector},
UserID => $Param{UserID},
);
# get change data as anon hash ref
my $Change = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangeGet(%ChangeGet);
# check for change
return if !$Change;
# build array ref
my $ChangeData = [$Change];
return $ChangeData;
}
=head2 CompareValueList()
Returns a list of available CompareValues for the given attribute id of a change object as hash reference.
my $CompareValueList = $ConditionObjectITSMChange->CompareValueList(
AttributeName => 'PriorityID',
UserID => 1,
);
Returns a hash reference like this, for the change attribute 'Priority':
$CompareValueList = {
23 => '1 very low',
24 => '2 low',
25 => '3 normal',
26 => '4 high',
27 => '5 very high',
}
=cut
sub CompareValueList {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(AttributeName UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# to store the list
my $CompareValueList = {};
# CategoryID, ImpactID, PriorityID
if ( $Param{AttributeName} =~ m{ \A ( Category | Impact | Priority ) ID \z }xms ) {
# remove 'ID' at the end of attribute
my $Type = $1;
# get the category or impact or priority list
$CompareValueList = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangePossibleCIPGet(
Type => $Type,
UserID => $Param{UserID},
);
}
# ChangeStateID
elsif ( $Param{AttributeName} eq 'ChangeStateID' ) {
# get change state list
$CompareValueList = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangePossibleStatesGet(
UserID => $Param{UserID},
);
}
elsif (
$Param{AttributeName} eq 'ChangeBuilderID'
|| $Param{AttributeName} eq 'ChangeManagerID'
)
{
# get a complete list of users
my %Users = $Kernel::OM->Get('Kernel::System::User')->UserList(
Type => 'Long',
Valid => 1,
);
$CompareValueList = \%Users;
}
return $CompareValueList;
}
=head2 SelectorList()
Returns a list of all selectors available for the given change object id and condition id as hash reference
my $SelectorList = $ConditionObjectITSMChange->SelectorList(
ObjectID => 1234,
ConditionID => 5,
UserID => 1,
);
Returns a hash reference like this:
$SelectorList = {
456 => 'Change# 2010011610000618',
}
=cut
sub SelectorList {
my ( $Self, %Param ) = @_;
# get change data
my $ChangeData = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangeGet(
ChangeID => $Param{ChangeID},
UserID => $Param{UserID},
);
# check error
return if !$ChangeData;
# build selector list
my %SelectorList = (
$ChangeData->{ChangeID} => $ChangeData->{ChangeNumber},
);
return \%SelectorList;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

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@@ -0,0 +1,290 @@
# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ITSMChange::ITSMCondition::Object::ITSMWorkOrder;
use strict;
use warnings;
use Kernel::Language qw(Translatable);
our @ObjectDependencies = (
'Kernel::System::ITSMChange::ITSMCondition',
'Kernel::System::ITSMChange::ITSMWorkOrder',
'Kernel::System::Log',
'Kernel::System::User',
);
=head1 NAME
Kernel::System::ITSMChange::ITSMCondition::Object::ITSMWorkOrder - condition itsm C<workorder> object lib
=head1 PUBLIC INTERFACE
=head2 new()
create an object
use Kernel::System::ObjectManager;
local $Kernel::OM = Kernel::System::ObjectManager->new();
my $ConditionObjectITSMWorkOrder = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMCondition::Object::ITSMWorkOrder');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
=head2 DataGet()
Returns C<workorder> data in an array reference.
my $WorkOrderDataRef = $ConditionObjectITSMWorkOrder->DataGet(
Selector => 1234,
UserID => 2345,
);
=cut
sub DataGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(Selector UserID)) {
if ( !exists $Param{$Argument} || !defined $Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# handle 'any' or 'all' in a special case
return $Self->_DataGetAll(%Param) if $Param{Selector} eq 'any';
return $Self->_DataGetAll(%Param) if $Param{Selector} eq 'all';
# remap params
my %WorkOrderGet = (
WorkOrderID => $Param{Selector},
UserID => $Param{UserID},
);
# get workorder as anon hash ref
my $WorkOrder = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMWorkOrder')->WorkOrderGet(%WorkOrderGet);
# check for workorder
return if !$WorkOrder;
# build array ref
my $WorkOrderData = [$WorkOrder];
return $WorkOrderData;
}
=head2 CompareValueList()
Returns a list of available CompareValues for the given attribute id of a C<workorder> object as hash reference.
my $CompareValueList = $ConditionObjectITSMWorkOrder->CompareValueList(
AttributeName => 'WorkOrderStateID',
UserID => 1,
);
Returns a hash reference like this, for the C<workorder> attribute 'WorkOrderStateID':
$CompareValueList = {
10 => 'created',
12 => 'accepted',
13 => 'ready',
14 => 'in progress',
15 => 'closed',
16 => 'canceled',
}
=cut
sub CompareValueList {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(AttributeName UserID)) {
if ( !$Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# to store the list
my $CompareValueList = {};
# WorkOrderStateID
if ( $Param{AttributeName} eq 'WorkOrderStateID' ) {
# get workorder state list
$CompareValueList = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMWorkOrder')->WorkOrderPossibleStatesGet(
UserID => $Param{UserID},
);
}
# WorkOrderTypeID
elsif ( $Param{AttributeName} eq 'WorkOrderTypeID' ) {
# get workorder type list
$CompareValueList = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMWorkOrder')->WorkOrderTypeList(
UserID => $Param{UserID},
);
}
elsif ( $Param{AttributeName} eq 'WorkOrderAgentID' ) {
# get a complete list of users
my %Users = $Kernel::OM->Get('Kernel::System::User')->UserList(
Type => 'Long',
Valid => 1,
);
$CompareValueList = \%Users;
}
return $CompareValueList;
}
=head2 SelectorList()
Returns a list of all selectors available for the given C<workorder> object id and condition id as hash reference
my $SelectorList = $ConditionObjectITSMWorkOrder->SelectorList(
ObjectID => 1234,
ConditionID => 5,
UserID => 1,
);
Returns a hash reference like this:
$SelectorList = {
10 => '1 - WorkorderTitle of Workorder 1',
12 => '2 - WorkorderTitle of Workorder 2',
34 => '3 - WorkorderTitle of Workorder 3',
'any' => 'any',
'all' => 'all',
}
=cut
sub SelectorList {
my ( $Self, %Param ) = @_;
# get all workorder ids of change
my $WorkOrderIDs = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMWorkOrder')->WorkOrderList(
ChangeID => $Param{ChangeID},
UserID => $Param{UserID},
);
# check for workorder ids
return if !$WorkOrderIDs;
return if ref $WorkOrderIDs ne 'ARRAY';
# build selector list
my %SelectorList;
for my $WorkOrderID ( @{$WorkOrderIDs} ) {
# get workorder data
my $WorkOrderData = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMWorkOrder')->WorkOrderGet(
WorkOrderID => $WorkOrderID,
UserID => $Param{UserID},
);
$SelectorList{ $WorkOrderData->{WorkOrderID} }
= $WorkOrderData->{WorkOrderNumber} . ' - ' . $WorkOrderData->{WorkOrderTitle};
}
# add 'all' selector (for expressions and actions)
$SelectorList{'all'} = Translatable('all');
# add 'any' selector only for expressions
if ( $Param{ExpressionID} ) {
$SelectorList{'any'} = Translatable('any');
}
return \%SelectorList;
}
=head1 PRIVATE INTERFACE
=head2 _DataGetAll()
my $WorkOrderDataArrayRef = $ConditionObjectITSMWorkOrder->_DataGetAll(
ConditionID => 123,
UserID => 1,
);
=cut
sub _DataGetAll {
my ( $Self, %Param ) = @_;
# get condition
my $ConditionData = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMCondition')->ConditionGet(
ConditionID => $Param{ConditionID},
UserID => $Param{UserID},
);
# check for condition
return if !$ConditionData;
# get all workorder ids of change
my $WorkOrderIDs = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMWorkOrder')->WorkOrderList(
ChangeID => $ConditionData->{ChangeID},
UserID => $Param{UserID},
);
# check for workorder ids
return if !$WorkOrderIDs;
return if ref $WorkOrderIDs ne 'ARRAY';
return if !@{$WorkOrderIDs};
# get workorder data
my @WorkOrderData;
WORKORDERID:
for my $WorkOrderID ( @{$WorkOrderIDs} ) {
my $WorkOrder = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMWorkOrder')->WorkOrderGet(
WorkOrderID => $WorkOrderID,
UserID => $Param{UserID},
);
# check workorder
next WORKORDERID if !$WorkOrder;
# add workorder to return array
push @WorkOrderData, $WorkOrder;
}
# return workorder data
return \@WorkOrderData;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

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# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ITSMChange::ITSMCondition::Operator::ITSMChange;
use strict;
use warnings;
our @ObjectDependencies = (
'Kernel::System::ITSMChange',
'Kernel::System::Log',
);
=head1 NAME
Kernel::System::ITSMChange::ITSMCondition::Operator::ITSMChange - condition itsm change operator lib
=head1 PUBLIC INTERFACE
=head2 new()
Create an object.
use Kernel::System::ObjectManager;
local $Kernel::OM = Kernel::System::ObjectManager->new();
my $ConditionOperatorITSMChange = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMCondition::Operator::ITSMChange');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
=head2 Set()
Updates a change with the given data.
my $Success = $ITSMChangeOperator->Set(
Selector => 1234,
Attribute => 'ChangeStateID',
ActionValue => 2345,
UserID => 1234,
);
=cut
sub Set {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(Selector Attribute ActionValue UserID)) {
if ( !exists $Param{$Argument} || !defined $Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get change
my $Change = $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangeGet(
ChangeID => $Param{Selector},
UserID => $Param{UserID},
);
# check error
return if !$Change;
return if ref $Change ne 'HASH';
# set change attribute to empty string if it is not true
$Change->{ $Param{Attribute} } ||= '';
# do not update the attribute if it already has this value
# ( this will prevent infinite event looping! )
return 1 if $Change->{ $Param{Attribute} } eq $Param{ActionValue};
# update change and return update result
return $Kernel::OM->Get('Kernel::System::ITSMChange')->ChangeUpdate(
ChangeID => $Param{Selector},
$Param{Attribute} => $Param{ActionValue},
UserID => $Param{UserID},
);
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut

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@@ -0,0 +1,171 @@
# --
# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
# --
package Kernel::System::ITSMChange::ITSMCondition::Operator::ITSMWorkOrder;
use strict;
use warnings;
our @ObjectDependencies = (
'Kernel::System::ITSMChange::ITSMWorkOrder',
'Kernel::System::Log',
);
=head1 NAME
Kernel::System::ITSMChange::ITSMCondition::Operator::ITSMWorkOrder - condition itsm workorder operator lib
=head1 PUBLIC INTERFACE
=head2 new()
Create an object.
use Kernel::System::ObjectManager;
local $Kernel::OM = Kernel::System::ObjectManager->new();
my $ConditionOperatorITSMWorkOrder = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMCondition::Operator::ITSMWorkOrder');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
return $Self;
}
=head2 Set()
Updates a C<workorder> with the given data.
my $Success = $ITSMWorkOrderOperator->Set(
Selector => 1234,
Attribute => 'WorkOrderStateID',
ActionValue => 2345,
UserID => 1234,
);
=cut
sub Set {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(Selector Attribute ActionValue UserID)) {
if ( !exists $Param{$Argument} || !defined $Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# get workorder
my $WorkOrder = $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMWorkOrder')->WorkOrderGet(
WorkOrderID => $Param{Selector},
UserID => $Param{UserID},
);
# check error
return if !$WorkOrder;
return if ref $WorkOrder ne 'HASH';
# set workorder attribute to empty string if it is not true
$WorkOrder->{ $Param{Attribute} } ||= '';
# do not update the attribute if it already has this value
# ( this will prevent infinite event looping! )
return 1 if $WorkOrder->{ $Param{Attribute} } eq $Param{ActionValue};
# if the workorder agent should be deleted it has to be undefined
if ( $Param{Attribute} eq 'WorkOrderAgentID' && !$Param{ActionValue} ) {
$Param{ActionValue} = undef;
}
# update workorder and return update result
return $Kernel::OM->Get('Kernel::System::ITSMChange::ITSMWorkOrder')->WorkOrderUpdate(
WorkOrderID => $Param{Selector},
$Param{Attribute} => $Param{ActionValue},
UserID => $Param{UserID},
);
}
=head2 SetAll()
Updates a set of C<workorders> with the given data.
my $Success = $ITSMWorkOrderOperator->SetAll(
Objects => [ {...}, {...}, ], # data of ITSMWorkOrders
Attribute => 'WorkOrderStateID',
ActionValue => 2345,
UserID => 1234,
);
=cut
sub SetAll {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Argument (qw(Objects Attribute ActionValue UserID)) {
if ( !exists $Param{$Argument} || !defined $Param{$Argument} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Argument!",
);
return;
}
}
# check objects
return if ref $Param{Objects} ne 'ARRAY';
# this will be set to zero if any of the Set-Operations fails
my $SetAllSuccess = 1;
# update each workorder object
WORKORDEROBJECT:
for my $WorkOrderObject ( @{ $Param{Objects} } ) {
# check workorder object
next WORKORDEROBJECT if !$WorkOrderObject;
next WORKORDEROBJECT if ref $WorkOrderObject ne 'HASH';
# update workorder object
my $Result = $Self->Set(
Selector => $WorkOrderObject->{WorkOrderID},
Attribute => $Param{Attribute},
ActionValue => $Param{ActionValue},
UserID => $Param{UserID},
);
# if a set operation was not successful,
# then the complete SetAll operation will not be successful
if ( !$Result ) {
$SetAllSuccess = 0;
}
}
return $SetAllSuccess;
}
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L<https://otrs.org/>).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see L<https://www.gnu.org/licenses/gpl-3.0.txt>.
=cut