init III

Perl OTRS/Kernel/System/Console/Command/Maint/Ticket/UnlockAll.pm

@@ -0,0 +1,67 @@
+# --
+# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
+# --
+# This software comes with ABSOLUTELY NO WARRANTY. For details, see
+# the enclosed file COPYING for license information (GPL). If you
+# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
+# --
+
+package Kernel::System::Console::Command::Maint::Ticket::UnlockAll;
+
+use strict;
+use warnings;
+
+use parent qw(Kernel::System::Console::BaseCommand);
+
+our @ObjectDependencies = (
+    'Kernel::System::DB',
+    'Kernel::System::Lock',
+    'Kernel::System::Ticket',
+);
+
+sub Configure {
+    my ( $Self, %Param ) = @_;
+
+    $Self->Description('Unlock all tickets by force.');
+
+    return;
+}
+
+sub Run {
+    my ( $Self, %Param ) = @_;
+
+    $Self->Print("<yellow>Unlocking all tickets...</yellow>\n");
+
+    my @ViewableLockIDs = $Kernel::OM->Get('Kernel::System::Lock')->LockViewableLock( Type => 'ID' );
+
+    my @Tickets;
+    $Kernel::OM->Get('Kernel::System::DB')->Prepare(
+        SQL => "
+            SELECT st.tn, st.id
+            FROM ticket st
+            WHERE st.ticket_lock_id NOT IN ( ${\(join ', ', @ViewableLockIDs)} ) ",
+    );
+
+    while ( my @Row = $Kernel::OM->Get('Kernel::System::DB')->FetchrowArray() ) {
+        push @Tickets, \@Row;
+    }
+    for (@Tickets) {
+        my @Row = @{$_};
+        $Self->Print(" Unlocking ticket id $Row[0]... ");
+        my $Unlock = $Kernel::OM->Get('Kernel::System::Ticket')->LockSet(
+            TicketID => $Row[1],
+            Lock     => 'unlock',
+            UserID   => 1,
+        );
+        if ($Unlock) {
+            $Self->Print("<green>done.</green>\n");
+        }
+        else {
+            $Self->Print("<red>failed.</red>\n");
+        }
+    }
+    $Self->Print("<green>Done.</green>\n");
+    return $Self->ExitCodeOk();
+}
+
+1;