init III
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# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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package Kernel::System::Console::Command::Maint::GenericAgent::Run;
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use strict;
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use warnings;
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use vars qw(%Jobs);
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use parent qw(Kernel::System::Console::BaseCommand);
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our @ObjectDependencies = (
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'Kernel::System::Cache',
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'Kernel::System::GenericAgent',
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'Kernel::System::Main',
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'Kernel::System::PID',
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);
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sub Configure {
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my ( $Self, %Param ) = @_;
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$Self->Description('Run all generic agent jobs from a configuration file.');
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$Self->AddOption(
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Name => 'configuration-module',
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Description =>
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"Specify the name of the generic agent configuration module (e.g. 'Kernel::System::GenericAgent')",
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Required => 1,
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HasValue => 1,
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ValueRegex => qr/.*/smx,
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);
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$Self->AddOption(
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Name => 'ticket-limit',
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Description => "Maximum number of tickets to process per job.",
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Required => 0,
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HasValue => 1,
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ValueRegex => qr/\d+/smx,
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);
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$Self->AddOption(
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Name => 'force-pid',
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Description => "Start even if another process is still registered in the database.",
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Required => 0,
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HasValue => 0,
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);
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$Self->AddOption(
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Name => 'debug',
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Description => "Print debug info to the OTRS log.",
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Required => 0,
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HasValue => 0,
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);
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$Self->AdditionalHelp(
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"This script only runs file based generic agent jobs, database based jobs are handled by the OTRS Daemon."
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);
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return;
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}
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sub PreRun {
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my ( $Self, %Param ) = @_;
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# check configuration module
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my $ConfigurationModule = $Self->GetOption('configuration-module');
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if ( !$Kernel::OM->Get('Kernel::System::Main')->Require($ConfigurationModule) ) {
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die "Could not load agent job file '$ConfigurationModule': $!\n";
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}
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$Self->{JobName} = substr 'GenericAgentFile-' . $ConfigurationModule, 0, 200;
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# create PID lock
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my $ForcePID = $Self->GetOption('force-pid');
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# get PID object
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my $PIDObject = $Kernel::OM->Get('Kernel::System::PID');
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if ( !$ForcePID && !$PIDObject->PIDCreate( Name => $Self->{JobName} ) ) {
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die "Generic agent is already running for $ConfigurationModule module!\n";
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}
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elsif ( $ForcePID && !$PIDObject->PIDCreate( Name => $Self->{JobName} ) ) {
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$Self->Print(
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"NOTICE: generic agent is already running for $ConfigurationModule module, but is starting again!\n"
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);
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}
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# set new PID
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$PIDObject->PIDCreate(
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Name => $Self->{JobName},
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Force => 1,
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);
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return;
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}
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sub Run {
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my ( $Self, %Param ) = @_;
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$Self->Print("<yellow>Running generic agent jobs...</yellow>\n");
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# make sure generic agent object is destroyed before continue
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$Kernel::OM->ObjectsDiscard(
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Objects => ['Kernel::System::GenericAgent'],
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);
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my $Debug = $Self->GetOption('debug') ? 1 : 0;
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# add parameters to generic agent object
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$Kernel::OM->ObjectParamAdd(
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'Kernel::System::GenericAgent' => {
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NoticeSTDOUT => 1,
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Debug => $Debug,
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},
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);
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# disable in memory cache
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$Kernel::OM->Get('Kernel::System::Cache')->Configure(
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CacheInMemory => 0,
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CacheInBackend => 1,
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);
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# get generic agent config module (job file)
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my $ConfigurationModule = $Self->GetOption('configuration-module');
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# load/import config jobs
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if ( !$Kernel::OM->Get('Kernel::System::Main')->Require($ConfigurationModule) ) {
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$Self->PrintError("Could not load agent job file '$ConfigurationModule': $!\n");
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return $Self->ExitCodeError();
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}
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eval "import $ConfigurationModule"; ## no critic
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# set the maximum number of affected tickets
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my $Limit = $Self->GetOption('ticket-limit');
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# set generic agent UserID
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my $UserIDOfGenericAgent = 1;
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# get generic agent object
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my $GenericAgentObject = $Kernel::OM->Get('Kernel::System::GenericAgent');
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# process all config file jobs
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for my $Job ( sort keys %Jobs ) {
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# execute generic agent job
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$GenericAgentObject->JobRun(
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Job => $Job,
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Limit => $Limit,
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Config => $Jobs{$Job},
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UserID => $UserIDOfGenericAgent,
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);
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}
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$Self->Print("<green>Done.</green>\n");
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return $Self->ExitCodeOk();
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}
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sub PostRun {
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my ($Self) = @_;
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# delete pid lock
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return $Kernel::OM->Get('Kernel::System::PID')->PIDDelete(
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Name => $Self->{JobName},
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);
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}
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1;
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