init III
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370
Perl OTRS/Kernel/Modules/AdminAutoResponse.pm
Normal file
370
Perl OTRS/Kernel/Modules/AdminAutoResponse.pm
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# --
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# Copyright (C) 2001-2019 OTRS AG, https://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (GPL). If you
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# did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
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# --
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package Kernel::Modules::AdminAutoResponse;
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use strict;
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use warnings;
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use Kernel::Language qw(Translatable);
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our $ObjectManagerDisabled = 1;
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sub new {
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my ( $Type, %Param ) = @_;
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# allocate new hash for object
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my $Self = {%Param};
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bless( $Self, $Type );
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return $Self;
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}
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sub Run {
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my ( $Self, %Param ) = @_;
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my $LayoutObject = $Kernel::OM->Get('Kernel::Output::HTML::Layout');
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my $ParamObject = $Kernel::OM->Get('Kernel::System::Web::Request');
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my $AutoResponseObject = $Kernel::OM->Get('Kernel::System::AutoResponse');
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# ------------------------------------------------------------ #
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# change
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# ------------------------------------------------------------ #
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if ( $Self->{Subaction} eq 'Change' ) {
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my $ID = $ParamObject->GetParam( Param => 'ID' ) || '';
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my %Data = $AutoResponseObject->AutoResponseGet(
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ID => $ID,
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);
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my $Output = $LayoutObject->Header();
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$Output .= $LayoutObject->NavigationBar();
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$Self->_Edit(
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Action => 'Change',
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%Data,
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);
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$Output .= $LayoutObject->Output(
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TemplateFile => 'AdminAutoResponse',
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Data => \%Param,
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);
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$Output .= $LayoutObject->Footer();
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return $Output;
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}
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# ------------------------------------------------------------ #
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# change action
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# ------------------------------------------------------------ #
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elsif ( $Self->{Subaction} eq 'ChangeAction' ) {
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# challenge token check for write action
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$LayoutObject->ChallengeTokenCheck();
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my ( %GetParam, %Errors );
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for my $Parameter (qw(ID Name Comment ValidID Response Subject TypeID AddressID)) {
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$GetParam{$Parameter} = $ParamObject->GetParam( Param => $Parameter ) || '';
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}
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# get composed content type
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$GetParam{ContentType} = 'text/plain';
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if ( $LayoutObject->{BrowserRichText} ) {
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$GetParam{ContentType} = 'text/html';
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}
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# get charset
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$GetParam{Charset} = $LayoutObject->{UserCharset};
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# check needed data
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for my $Needed (qw(Name ValidID AddressID TypeID Subject)) {
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if ( !$GetParam{$Needed} ) {
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$Errors{ $Needed . 'Invalid' } = 'ServerError';
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}
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}
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# if no errors occurred
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if ( !%Errors ) {
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# update auto response
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my $Update = $AutoResponseObject->AutoResponseUpdate( %GetParam, UserID => $Self->{UserID} );
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if ($Update)
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{
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# if the user would like to continue editing the auto response, just redirect to the edit screen
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if (
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defined $ParamObject->GetParam( Param => 'ContinueAfterSave' )
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&& ( $ParamObject->GetParam( Param => 'ContinueAfterSave' ) eq '1' )
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)
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{
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my $ID = $ParamObject->GetParam( Param => 'ID' ) || '';
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return $LayoutObject->Redirect( OP => "Action=$Self->{Action};Subaction=Change;ID=$ID" );
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}
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else {
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# otherwise return to overview
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return $LayoutObject->Redirect( OP => "Action=$Self->{Action}" );
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}
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}
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}
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# something has gone wrong
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my $Output = $LayoutObject->Header();
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$Output .= $LayoutObject->NavigationBar();
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$Output .= $LayoutObject->Notify( Priority => 'Error' );
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$Self->_Edit(
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Action => 'Change',
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Errors => \%Errors,
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%GetParam,
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);
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$Output .= $LayoutObject->Output(
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TemplateFile => 'AdminAutoResponse',
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Data => \%Param,
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);
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$Output .= $LayoutObject->Footer();
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return $Output;
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}
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# ------------------------------------------------------------ #
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# add
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# ------------------------------------------------------------ #
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elsif ( $Self->{Subaction} eq 'Add' ) {
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my %GetParam;
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$GetParam{Name} = $ParamObject->GetParam( Param => 'Name' );
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my $Output = $LayoutObject->Header();
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$Output .= $LayoutObject->NavigationBar();
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$Self->_Edit(
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Action => 'Add',
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%GetParam,
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);
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$Output .= $LayoutObject->Output(
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TemplateFile => 'AdminAutoResponse',
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Data => \%Param,
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);
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$Output .= $LayoutObject->Footer();
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return $Output;
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}
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# ------------------------------------------------------------ #
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# add action
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# ------------------------------------------------------------ #
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elsif ( $Self->{Subaction} eq 'AddAction' ) {
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# challenge token check for write action
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$LayoutObject->ChallengeTokenCheck();
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my ( %GetParam, %Errors );
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for my $Parameter (qw(ID Name Comment ValidID Response Subject TypeID AddressID)) {
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$GetParam{$Parameter} = $ParamObject->GetParam( Param => $Parameter ) || '';
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}
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# get composed content type
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$GetParam{ContentType} = 'text/plain';
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if ( $LayoutObject->{BrowserRichText} ) {
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$GetParam{ContentType} = 'text/html';
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}
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# get charset
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$GetParam{Charset} = $LayoutObject->{UserCharset};
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# check needed data
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for my $Needed (qw(Name ValidID AddressID TypeID Subject)) {
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if ( !$GetParam{$Needed} ) {
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$Errors{ $Needed . 'Invalid' } = 'ServerError';
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}
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}
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# if no errors occurred
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if ( !%Errors ) {
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# add state
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my $AutoResponseID = $AutoResponseObject->AutoResponseAdd(
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%GetParam,
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UserID => $Self->{UserID}
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);
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if ($AutoResponseID) {
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$Self->_Overview();
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my $Output = $LayoutObject->Header();
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$Output .= $LayoutObject->NavigationBar();
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$Output .= $LayoutObject->Notify( Info => Translatable('Auto Response added!') );
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$Output .= $LayoutObject->Output(
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TemplateFile => 'AdminAutoResponse',
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Data => \%Param,
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);
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$Output .= $LayoutObject->Footer();
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return $Output;
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}
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}
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# something has gone wrong
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my $Output = $LayoutObject->Header();
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$Output .= $LayoutObject->NavigationBar();
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$Output .= $LayoutObject->Notify( Priority => 'Error' );
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$Self->_Edit(
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Action => 'Add',
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Errors => \%Errors,
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%GetParam,
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);
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$Output .= $LayoutObject->Output(
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TemplateFile => 'AdminAutoResponse',
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Data => \%Param,
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);
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$Output .= $LayoutObject->Footer();
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return $Output;
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}
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# ------------------------------------------------------------
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# overview
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# ------------------------------------------------------------
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else {
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$Self->_Overview();
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my $Output = $LayoutObject->Header();
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$Output .= $LayoutObject->NavigationBar();
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$Output .= $LayoutObject->Output(
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TemplateFile => 'AdminAutoResponse',
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Data => \%Param,
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);
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$Output .= $LayoutObject->Footer();
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return $Output;
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}
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}
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sub _Edit {
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my ( $Self, %Param ) = @_;
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my $LayoutObject = $Kernel::OM->Get('Kernel::Output::HTML::Layout');
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my $AutoResponseObject = $Kernel::OM->Get('Kernel::System::AutoResponse');
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$LayoutObject->Block(
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Name => 'Overview',
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Data => \%Param,
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);
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$LayoutObject->Block( Name => 'ActionList' );
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$LayoutObject->Block( Name => 'ActionOverview' );
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# get valid list
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my %ValidList = $Kernel::OM->Get('Kernel::System::Valid')->ValidList();
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my %ValidListReverse = reverse %ValidList;
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$Param{ValidOption} = $LayoutObject->BuildSelection(
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Data => \%ValidList,
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Name => 'ValidID',
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SelectedID => $Param{ValidID} || $ValidListReverse{valid},
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Class => 'Modernize Validate_Required ' . ( $Param{Errors}->{'ValidIDInvalid'} || '' ),
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);
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$Param{TypeOption} = $LayoutObject->BuildSelection(
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Data => { $AutoResponseObject->AutoResponseTypeList(), },
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Name => 'TypeID',
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SelectedID => $Param{TypeID},
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Class => 'Modernize Validate_Required ' . ( $Param{Errors}->{'TypeIDInvalid'} || '' ),
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);
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$Param{SystemAddressOption} = $LayoutObject->BuildSelection(
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Data => { $Kernel::OM->Get('Kernel::System::SystemAddress')->SystemAddressList( Valid => 1 ), },
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Name => 'AddressID',
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SelectedID => $Param{AddressID},
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Translation => 0,
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Class => 'Modernize Validate_Required ' . ( $Param{Errors}->{'AddressIDInvalid'} || '' ),
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);
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my $HTMLUtilsObject = $Kernel::OM->Get('Kernel::System::HTMLUtils');
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# add rich text editor
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if ( $LayoutObject->{BrowserRichText} ) {
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# reformat from plain to html
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if ( $Param{ContentType} && $Param{ContentType} =~ /text\/plain/i ) {
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$Param{Response} = $HTMLUtilsObject->ToHTML(
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String => $Param{Response},
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);
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}
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}
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else {
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# reformat from html to plain
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if ( $Param{ContentType} && $Param{ContentType} =~ /text\/html/i ) {
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$Param{Response} = $HTMLUtilsObject->ToAscii(
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String => $Param{Response},
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);
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}
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}
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$LayoutObject->Block(
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Name => 'OverviewUpdate',
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Data => {
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%Param,
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%{ $Param{Errors} },
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},
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);
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if ( $LayoutObject->{BrowserRichText} ) {
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# set up rich text editor
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$LayoutObject->SetRichTextParameters(
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Data => \%Param,
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);
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}
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return 1;
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}
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sub _Overview {
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my ( $Self, %Param ) = @_;
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my $LayoutObject = $Kernel::OM->Get('Kernel::Output::HTML::Layout');
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my $AutoResponseObject = $Kernel::OM->Get('Kernel::System::AutoResponse');
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$LayoutObject->Block(
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Name => 'Overview',
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Data => \%Param,
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);
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$LayoutObject->Block( Name => 'ActionList' );
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$LayoutObject->Block( Name => 'ActionAdd' );
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$LayoutObject->Block( Name => 'Filter' );
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$LayoutObject->Block(
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Name => 'OverviewResult',
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Data => \%Param,
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);
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my %List = $AutoResponseObject->AutoResponseList(
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Valid => 0,
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);
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# if there are any results, they are shown
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if (%List) {
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# get valid list
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my %ValidList = $Kernel::OM->Get('Kernel::System::Valid')->ValidList();
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for my $ID ( sort { $List{$a} cmp $List{$b} } keys %List ) {
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my %Data = $AutoResponseObject->AutoResponseGet(
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ID => $ID,
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);
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$LayoutObject->Block(
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Name => 'OverviewResultRow',
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Data => {
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Valid => $ValidList{ $Data{ValidID} },
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%Data,
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Attachments => int rand 5,
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},
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);
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}
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}
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# otherwise a no data message is displayed
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else {
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$LayoutObject->Block(
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Name => 'NoDataFoundMsg',
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Data => {},
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);
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}
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return 1;
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}
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1;
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