init III
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249
Perl OTRS/Kernel/Config.pm
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249
Perl OTRS/Kernel/Config.pm
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# --
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# Copyright (C) 2001-2016 OTRS AG, http://otrs.com/
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# --
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# This software comes with ABSOLUTELY NO WARRANTY. For details, see
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# the enclosed file COPYING for license information (AGPL). If you
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# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
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# --
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# Note:
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#
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# -->> Most OTRS configuration should be done via the OTRS web interface
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# and the SysConfig. Only for some configuration, such as database
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# credentials and customer data source changes, you should edit this
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# file. For changes do customer data sources you can copy the definitions
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# from Kernel/Config/Defaults.pm and paste them in this file.
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# Config.pm will not be overwritten when updating OTRS.
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# --
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package Kernel::Config;
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use strict;
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use warnings;
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use utf8;
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sub Load {
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my $Self = shift;
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# ---------------------------------------------------- #
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# database settings #
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# ---------------------------------------------------- #
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# The database host
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$Self->{'DatabaseHost'} = '127.0.0.1';
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# The database name
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$Self->{'Database'} = "otrs";
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# The database user
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$Self->{'DatabaseUser'} = "otrs";
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# The password of database user. You also can use bin/otrs.Console.pl Maint::Database::PasswordCrypt
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# for crypted passwords
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$Self->{'DatabasePw'} = 'n9c8drhDC9qhW3Rb';
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# The database DSN for MySQL ==> more: "perldoc DBD::mysql"
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$Self->{'DatabaseDSN'} = "DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost}";
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# The database DSN for PostgreSQL ==> more: "perldoc DBD::Pg"
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# if you want to use a local socket connection
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# $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};";
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# if you want to use a TCP/IP connection
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# $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};host=$Self->{DatabaseHost};";
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# The database DSN for Microsoft SQL Server - only supported if OTRS is
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# installed on Windows as well
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# $Self->{DatabaseDSN} = "DBI:ODBC:driver={SQL Server};Database=$Self->{Database};Server=$Self->{DatabaseHost},1433";
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# The database DSN for Oracle ==> more: "perldoc DBD::oracle"
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# $Self->{DatabaseDSN} = "DBI:Oracle://$Self->{DatabaseHost}:1521/$Self->{Database}";
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#
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# $ENV{ORACLE_HOME} = '/path/to/your/oracle';
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# $ENV{NLS_DATE_FORMAT} = 'YYYY-MM-DD HH24:MI:SS';
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# $ENV{NLS_LANG} = 'AMERICAN_AMERICA.AL32UTF8';
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# ---------------------------------------------------- #
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# fs root directory
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# ---------------------------------------------------- #
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$Self->{Home} = '/opt/otrs';
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# ---------------------------------------------------- #
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# insert your own config settings "here" #
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# config settings taken from Kernel/Config/Defaults.pm #
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# ---------------------------------------------------- #
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# $Self->{SessionUseCookie} = 0;
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# $Self->{CheckMXRecord} = 0;
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# ---------------------------------------------------- #
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# ---------------------------------------------------- #
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# data inserted by installer #
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# ---------------------------------------------------- #
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# $DIBI$
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#
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# CustomerUser
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# (customer ldap backend and settings)
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$Self->{CustomerUser} = {
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Name => 'CONET Services LDAP Data Source',
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Module => 'Kernel::System::CustomerUser::LDAP',
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Params => {
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# ldap host
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Host => '10.101.0.101 10.101.0.102',
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# ldap base dn
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BaseDN => 'DC=conacc,DC=local',
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# search scope (one|sub)
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SSCOPE => 'sub',
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# The following is valid but would only be necessary if the
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# anonymous user does NOT have permission to read from the LDAP tree
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UserDN => 'CN=OTRS_LDAP,OU=AdminUser,OU=CON,OU=CONET,DC=conacc,DC=local',
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UserPw => 'Poo7aipi',
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# in case you want to add always one filter to each ldap query, use
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# this option. e. g. AlwaysFilter => '(mail=*)' or AlwaysFilter => '(objectclass=user)'
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AlwaysFilter => '',
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# if both your frontend and your LDAP are unicode, use this:
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SourceCharset => 'utf-8',
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DestCharset => 'utf-8',
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# if your frontend is unicode and the charset of your
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# ldap server is iso-8859-1, use these options.
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# SourceCharset => 'iso-8859-1',
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# DestCharset => 'utf-8',
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# Net::LDAP new params (if needed - for more info see perldoc Net::LDAP)
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Params => {
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port => 389,
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timeout => 120,
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async => 0,
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version => 3,
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},
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},
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# customer unique id
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CustomerKey => 'sAMAccountName',
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# customer #
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CustomerID => 'mail',
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CustomerUserListFields => ['cn', 'mail'],
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CustomerUserSearchFields => ['sAMAccountName', 'givenName', 'sn', 'name', 'displayNane', 'mail'],
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CustomerUserSearchPrefix => '*',
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CustomerUserSearchSuffix => '*',
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CustomerUserSearchListLimit => 1000,
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CustomerUserPostMasterSearchFields => ['mail'],
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CustomerUserNameFields => ['givenName', 'sn'],
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# show not own tickets in customer panel, CompanyTickets
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CustomerUserExcludePrimaryCustomerID => 0,
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# add an ldap filter for valid users (expert setting)
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# CustomerUserValidFilter => '(!(description=locked))',
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# administrator can't change customer preferences
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AdminSetPreferences => 0,
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# # cache time to live in sec. - cache any database queries
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# CacheTTL => 0,
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Map => [
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# note: Login, Email and CustomerID are mandatory!
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# var, frontend, storage, shown (1=always,2=lite), required, storage-type, http-link, readonly
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[ 'UserTitle', 'Title', 'title', 1, 0, 'var', '', 0 ],
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[ 'UserFirstname', 'Firstname', 'givenName', 1, 1, 'var', '', 0 ],
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[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var', '', 0 ],
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[ 'UserLogin', 'Username', 'sAMAccountName', 1, 1, 'var', '', 0 ],
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[ 'UserEmail', 'Email', 'mail', 1, 1, 'var', '', 0 ],
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[ 'UserCustomerID', 'CustomerID', 'sAMAccountName', 0, 1, 'var', '', 0 ],
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#[ 'UserCustomerID', 'CustomerID', 'extensionAttribute1', 0, 1, 'var', '', 0 ],
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[ 'UserCustomerIDs', 'CustomerIDs', 'extensionAttribute1', 1, 0, 'var', '', 0 ],
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[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var', '', 0 ],
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[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var', '', 0 ],
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[ 'UserComment', 'Comment', 'description', 1, 0, 'var', '', 0 ],
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],
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};
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#
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# LDAP agent auth. backend.
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# (Make sure Net::LDAP is installed!)
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$Self->{'AuthModule1'} = 'Kernel::System::Auth::LDAP';
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$Self->{'AuthModule::LDAP::Host1'} = '10.101.0.101 10.101.0.102';
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$Self->{'AuthModule::LDAP::BaseDN1'} = 'OU=CON,OU=CONET,DC=conacc,DC=local';
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$Self->{'AuthModule::LDAP::UID1'} = 'sAMAccountName';
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# Check if the user is allowed to auth in a posixGroup
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# (e. g. user needs to be in a group xyz to use otrs)
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#$Self->{'AuthModule::LDAP::GroupDN1'} = 'cn=otrsallow,ou=posixGroups,dc=example,dc=com';
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#$Self->{'AuthModule::LDAP::AccessAttr1'} = 'memberUid';
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# for ldap posixGroups objectclass (just uid)
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# $Self->{'AuthModule::LDAP::UserAttr1'} = 'UID';
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# for non ldap posixGroups objectclass (with full user dn)
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# $Self->{'AuthModule::LDAP::UserAttr1'} = 'DN';
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# The following is valid but would only be necessary if the
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# anonymous user do NOT have permission to read from the LDAP tree
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$Self->{'AuthModule::LDAP::SearchUserDN1'} = 'CN=OTRS_LDAP,OU=AdminUser,OU=CON,OU=CONET,DC=conacc,DC=local';
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$Self->{'AuthModule::LDAP::SearchUserPw1'} = 'Poo7aipi';
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# in case you want to add always one filter to each ldap query, use
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# this option. e. g. AlwaysFilter => '(mail=*)' or AlwaysFilter => '(objectclass=user)'
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#$Self->{'AuthModule::LDAP::AlwaysFilter1'} = '';
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# in case you want to add a suffix to each login name, then
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# you can use this option. e. g. user just want to use user but
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# in your ldap directory exists user@domain.
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# $Self->{'AuthModule::LDAP::UserSuffix1'} = '@domain.com';
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# Net::LDAP new params (if needed - for more info see perldoc Net::LDAP)
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$Self->{'AuthModule::LDAP::Params1'} = {
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port => 389,
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timeout => 120,
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async => 0,
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version => 3,
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};
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#
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# OTRS-Database agent auth. backend.
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$Self->{'AuthModule2'} = 'Kernel::System::Auth::DB';
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#
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# LDAP customer auth. backend.
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# (make sure Net::LDAP is installed!)
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$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
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$Self->{'Customer::AuthModule::LDAP::Host'} = '10.101.0.101 10.101.0.102';
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$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'OU=CUSTOMER,DC=conacc,DC=local';
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$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
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# Check if the user is allowed to auth in a posixGroup
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# (e. g. user needs to be in a group xyz to use otrs)
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#$Self->{'Customer::AuthModule::LDAP::GroupDN'} = 'cn=otrsallow,ou=posixGroups,dc=example,dc=com';
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#$Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'memberUid';
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# for ldap posixGroups objectclass (just uid)
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#$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'UID';
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# for non ldap posixGroups objectclass (full user dn)
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#$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'DN';
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# The following is valid but would only be necessary if the
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# anonymous user does NOT have permission to read from the LDAP tree
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$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'CN=OTRS_LDAP,OU=AdminUser,OU=CON,OU=CONET,DC=conacc,DC=local';
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$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'Poo7aipi';
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# in case you want to add always one filter to each ldap query, use
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# this option. e. g. AlwaysFilter => '(mail=*)' or AlwaysFilter => '(objectclass=user)'
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#$Self->{'Customer::AuthModule::LDAP::AlwaysFilter'} = '';
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# in case you want to add a suffix to each customer login name, then
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# you can use this option. e. g. user just want to use user but
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# in your ldap directory exists user@domain.
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#$Self->{'Customer::AuthModule::LDAP::UserSuffix'} = '@domain.com';
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# Net::LDAP new params (if needed - for more info see perldoc Net::LDAP)
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$Self->{'Customer::AuthModule::LDAP::Params'} = {
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port => 389,
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timeout => 120,
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async => 0,
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version => 3,
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};
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#
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# ---------------------------------------------------- #
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# ---------------------------------------------------- #
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# #
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# end of your own config options!!! #
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# #
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# ---------------------------------------------------- #
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# ---------------------------------------------------- #
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}
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# ---------------------------------------------------- #
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# needed system stuff (don't edit this) #
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# ---------------------------------------------------- #
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use base qw(Kernel::Config::Defaults);
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# -----------------------------------------------------#
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1;
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