init III
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10
Perl OTRS/Kernel/Config/Files/XML/TicketITSMService.xml
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10
Perl OTRS/Kernel/Config/Files/XML/TicketITSMService.xml
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<?xml version="1.0" encoding="utf-8" ?>
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<otrs_config version="2.0" init="Config">
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<Setting Name="Ticket::Service" Required="1" Valid="1">
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<Description Translatable="1">Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).</Description>
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<Navigation>Core::Ticket</Navigation>
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<Value>
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<Item ValueType="Checkbox">1</Item>
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</Value>
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</Setting>
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</otrs_config>
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