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This commit is contained in:
Andre Geißler
2024-10-14 00:08:40 +02:00
parent dbfba56f66
commit 1462d52e13
4572 changed files with 2658864 additions and 0 deletions
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68
Perl OTRS/Kernel/Config/Files/XML/ITSMConfigItemTicketLink.xml Normal file
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<?xml version="1.0" encoding="utf-8"?>
<otrs_config version="2.0" init="Application">
<Setting Name="ITSMConfigItem::SetIncidentStateOnLink" Required="1" Valid="1">
<Description Translatable="1">Set the incident state of a CI automatically when a Ticket is Linked to a CI.</Description>
<Navigation>Core::LinkStatus</Navigation>
<Value>
<Item ValueType="Checkbox">0</Item>
</Value>
</Setting>
<Setting Name="ITSMConfigItem::EventModulePost###042-ITSMConfigItemTicketStatusLink" Required="1" Valid="1">
<Description Translatable="1">Event module to set configitem-status on ticket-configitem-link.</Description>
<Navigation>Core::Event::Ticket</Navigation>
<Value>
<Hash>
<Item Key="Module">Kernel::System::Ticket::Event::TicketStatusLink</Item>
<Item Key="Event">(LinkAdd|LinkDelete)</Item>
</Hash>
</Value>
</Setting>
<Setting Name="Ticket::EventModulePost###042-ITSMConfigItemTicketStatusLink" Required="1" Valid="1">
<Description Translatable="1">Event module to set configitem-status on ticket-configitem-link.</Description>
<Navigation>Core::Event::Ticket</Navigation>
<Value>
<Hash>
<Item Key="Module">Kernel::System::Ticket::Event::TicketStatusLink</Item>
<Item Key="Event">(TicketStateUpdate|TicketTypeUpdate)</Item>
</Hash>
</Value>
</Setting>
<Setting Name="ITSMConfigItem::LinkStatus::TicketTypes" Required="0" Valid="0">
<Description Translatable="1">Defines which type of ticket can affect the status of a linked CI.</Description>
<Navigation>Core::LinkStatus</Navigation>
<Value>
<Array>
<Item>Incident</Item>
</Array>
</Value>
</Setting>
<Setting Name="ITSMConfigItem::LinkStatus::DeploymentStates" Required="0" Valid="0">
<Description Translatable="1">Defines the relevant deployment states where linked tickets can affect the status of a CI.</Description>
<Navigation>Core::LinkStatus</Navigation>
<Value>
<Array>
<Item>Production</Item>
</Array>
</Value>
</Setting>
<Setting Name="ITSMConfigItem::LinkStatus::IncidentStates" Required="1" Valid="1">
<Description Translatable="1">Defines the order of incident states from high (e.g. cricital) to low (e.g. functional).</Description>
<Navigation>Core::LinkStatus</Navigation>
<Value>
<Array>
<Item>Incident</Item>
<Item>Warning</Item>
<Item>Operational</Item>
</Array>
</Value>
</Setting>
<Setting Name="ITSMConfigItem::LinkStatus::LinkTypes" Required="1" Valid="1">
<Description Translatable="1">Defines which type of link (named from the ticket perspective) can affect the status of a linked CI.</Description>
<Navigation>Core::LinkStatus</Navigation>
<Value>
<Hash>
<Item Key="RelevantTo">Incident</Item>
</Hash>
</Value>
</Setting>
</otrs_config>